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Writing Styles

Text Formatting

URLs

All Smith URLs and email addresses are written in lowercase format (font: body-sized, Lato Black)

e.g. smithqueens.com/execed not SmithQueens.com/ExecEd

Email Addresses

Email addresses are written in lowercase format (font: body-sized, Lato Regular)

e.g. execed@queensu.ca not ExecEd@QueensU.ca

Phone Numbers

Use periods as separators in phone numbers

e.g. 1.888.393.2622

Event times and dates

  • Use lowercase am and pm
  • Do not use periods to separate am and pm
  • Use a space after the number and only add minutes if necessary (anything other than 00)
    9 am (not 9 a.m. or 9:00am) or 6:30 pm
  • Do not use spaces in a range of time unless the range occurs with both am and pm indicators
    1-5 pm or 11 am – 2 pm
  • Use noon and midnight (not 12 pm or 12 am)
  • Do not include the year unless it is an instance that puts the event past the next obviously occurring time period
  • For brevity, do not include days of the week
  • Time Zone is used only when the context applies to the audience (e.g. virtual events with attendees in multiple time zones). Local events do not require time zone details.

Social Media

Account Naming Conventions

Smith School of Business has a presence on most well-known social media platforms. A listing of approved Smith accounts are as follows:

Instagram @SmithBusiness
X (Twitter) @SmithBusiness
LinkedIn Smith School of Business at Queen’s University
Facebook @SmithBusiness
TikTok @SmithBusiness
YouTube Smith School of Business

Social Media Hashtags

#SmithBusiness Anything school related
#SmithAlumni Alumni-related posts
#SmithGlobal, #SmithInternational, #SmithExchange International/exchange-related content
#LifeAtSmith, #LifeAtGoodes Student experience, events
#SmithInsight Thought-leadership
#SmithResearch Faculty/graduate research
#SmithToronto, #GoodesHall Events taking place on location
#SmithFaculty Featuring news about faculty
#SmithStore Sales or products on Smith Store
#SmithFitToLead Fit to Lead program
#SmithMagazine Articles from Magazine
#SmithMBA, #SmithCommerce, #SmithMIB, #SmithMMAI #SmithGDA, etc Program-related

Inquiries

To inquire about social media at Smith – creating an account or using Smith branding on your page – please email Julia Lefebvre, Associate Director, Communications & Digital Engagement at julia.lefebvre@queensu.ca