Getting Beyond Bias

bias facial recognition

Innovation is not immune to unconscious gender, ethnic, or other biases. With the dawn of AI, the need to make new products or processes inclusive is more urgent than ever

mindfulness
pinocchio

Management

mindfulness
The practice of mindfulness has a positive impact on transformational leadership – but it’s not a cure-all

Resilience

mindfulness
The practice of mindfulness has a positive impact on transformational leadership – but it’s not a cure-all

Finance

bank
As junior lenders, bondholders benefit when big banks monitor loans, but the risk of creditor conflict is eventually priced in

Marketing

starbucks rewards
When overhauling their loyalty programs, firms can find a way to leave no customer behind and still make money

Innovation

boy with telescope
You can learn a lot from distant competitors that your closest rivals overlook

Global

NAFTA
A primer on how we got to this state of affairs, and where it may all lead

Social Impact

segregated movie theatre
Not even the profit motive could counter the segregation of American theatres

Career Success

Thanks to technology and more open-ended customer relationships, a career in sales has a whole new look

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