Decision-making

Explaining Away AI Insights

In many situations, we’re held back by an irrational aversion to algorithmic advice. Would an explanation from an algorithm help?

Generative artificial intelligence will help us to be superhuman, if we are willing to adapt to the technology

Leaders often struggle with the hard choices before them. A well-defined process can put them on the right path

AI-assisted decision-making shows great promise, but human biases get in the way

How can CMOs deal with a chief executive who is intent on cutting the marketing budget?

Not everyone is going to adore your light-bulb moments as much as you. The good news: the critics can help

Three simple brain biases can help us understand what’s behind so many errors in judgment

Self-confidence is in the DNA of successful entrepreneurs, but too much can cloud decision-making. Here’s how to keep overconfidence in check

Research on basketball coaches shows that a rival’s actions sometimes have nothing to do with you. So stick to your game plan

Stop being ruled by emotional, cognitive and behavioural pitfalls that affect us all

Emotions are what make us human. Let’s learn how to use them for better decisions and honest workplace relations

Companies usually retaliate against competitive attacks. But sometimes the best strategy is to hold back.