Latest Insights
Leading Relationships, Not People
Organizational delayering makes relationship management a key challenge for today’s leaders
The Impact of Accent Bias at Work
Discover how accent bias unfairly shapes perceptions in the workplace, and explore how leaders can address it
Leadership
View all in Leadership
Leading Relationships, Not People
Organizational delayering makes relationship management a key challenge for today’s leaders
Why Intention Is a Networking Differentiator
For many professionals, networking can feel like a minefield. Having a strategy can yield stronger and more productive connections
How to Reframe Your Relationship With Pressure
From the use of visualization to mindset shifts, discover thoughtful strategies from those who excel in high-stakes situations—including Olympians and Paralympians
Teams
View all in Teams
Decision-Making Models That Keep Teams Moving
When universal agreement becomes impossible, these alternative frameworks preserve buy-in without sacrificing speed or accountability
How to Become a Better Team Player
Olympians and Paralympians share advice on playing well with others—even when you’d rather not
Are Tattoos Still Taboo at Work?
One in three Canadian adults now have ink. It may be time to revisit the norms of workplace professionalism
Insights with Impact
Get more thought provoking insights, perspectives and ideas on the ever-changing world around us, directly to your inbox.
Diversity
View all in Diversity
The Impact of Accent Bias at Work
Discover how accent bias unfairly shapes perceptions in the workplace, and explore how leaders can address it
What Gen Z Wants from Canadian Employers
The latest cohort to enter the workforce has different views on leadership, authority and career success than previous generations. Here’s what organizations need to know
Where Does DEI Go From Here?
Amid surging political and populist criticism of diversity, equity and inclusion mandates, many companies find themselves at a crossroads
Entrepreneurship
View all in Entrepreneurship
Nurturing Defenders of the Family Firm
Non-family employees may not share your last name — but they share your culture
Gender Bias Follows Women Into the Gig Economy
The promise of freelancing as an equalizer for women may be overstated
Five Ideas Entrepreneurs Need To Thrive Right Now
It’s a tough time to be building a business in Canada. A panel of entrepreneurial thinkers share what might make things easier
Analytics-AI
View all in Analytics-AI
Building Medical AI That Heals, Not Divides
A radiologic technologist’s near-miss reveals the promise and pitfalls of artificial intelligence in healthcare settings — and why the human element remains irreplaceable
Beware the AI Trojan Horse at Work
Leaders must proactively set boundaries on how AI is integrated in the workplace — or suffer the consequences
The Culture Clash with AI Bots
What can we learn by asking a generative AI agent about its values?
Social Impact
View all in Social Impact
The Green Future of AI
Can energy-hogging artificial intelligence actually turn out to be an important sustainability tool?
A Phantom Retirement Crisis?
Why senior homeowners are doing far better than politicians claim, and why a soft real estate market is nothing to fear
Universal Sick Leave is Canada’s Missing Safety Net
When ailing workers feel they have to show up for work, productivity tanks and illness spreads. There’s an easy fix: treat sick leave like workers’ comp
Marketing
View all in Marketing
Is Black Friday Still Worth the Work?
What was once a clear retail boon has become a significant effort for brands and shoppers alike
Finding Your True Self in the Digital Marketplace
The relationship between social media influencers and their followers provides a new way to understand authenticity in the virtual world
How AI is Upending Digital Marketing
As technology accelerates and consumer expectations evolve, marketers must proceed with both caution and innovation
Strategy
View all in Strategy
Your Rival Just Made a Huge Acquisition. Now What?
An acquirer’s actions—not their market position—signal whether a deal creates risk or opportunity
Four Reasons Our Economy Needs Employee Ownership Now
Sharing equity with workers can benefit individual businesses and their owners. And when done right, experts say it can also help tackle some of Canada’s trickiest economic challenges
Accelerating Global Growth
Michael Sartor shares how companies can make an impact internationally—even in a trade war
Finance
View all in Finance
When the AI Bubble Bursts, Who Will Pay the Price?
The current surge of speculative investment in artificial intelligence points to underlying strains in the economic system, with potential implications for workers and households
How Indigenous Finance Is Rewriting the Rules of Canadian Banking
The odds may be stacked against Indigenous-owned businesses, but specialized lenders are proving character-based lending works. Will mainstream banks follow their lead?
When Narcissism is a CEO’s Kryptonite
Executives dealing in insider trading can be undone by their inflated ego