Latest Insights

Canada’s Charities Have a Tech Problem
Many non-profits lack proper systems for the digital age. That needs to change

How Polluters Weaponize Trade Pacts
Canada’s efforts to phase out fossil fuels are stymied by foreign investors’ threats to drain public coffers
Leadership
View all in LeadershipBRAVE NEW WORKPLACE: Looming Issues
Robot bosses? Random safety checks at your home office? We may be careening into the unknown, but the workplace of the future will be guided by familiar human needs
BRAVE NEW WORKPLACE: Meaning
Engaging work and the chance to help others — not money or self-interest — are the ultimate job motivators. Someone forgot to tell the boss
BRAVE NEW WORKPLACE: Autonomy
Members of the organizational elite expect to have a major say in how and where they do their own jobs. What will it take for them to get over their need to micromanage others?
Teams
View all in Teams5 Steps to a Winning Team Debrief
You can’t make your next project better if you don’t learn what worked (and what didn’t) the last time
How to Lead High-Performing Teams
Discover the secrets of great teams and how to help them thrive
How to Strengthen Hybrid Team Bonds
Learn to adapt your people strategy to the five types of interdependence
Insights with Impact
Get more thought provoking insights, perspectives and ideas on the ever-changing world around us, directly to your inbox.
Diversity
View all in DiversityUnderstanding Indigenous Economic Reconciliation
What businesses can do to provide better opportunities for economic inclusion and partnership
Why Don’t We Hire People With Disabilities?
Misconceptions about disabled workers are causing companies to miss out on fantastic talent
How Does Social Class Affect the Workplace?
Socioeconomic status—income, education and occupation mixed with perceptions of rank based on these assets—is an underappreciated force in the workplace. It can also be a source of bias and discrimination.
Entrepreneurship
View all in EntrepreneurshipThe Curse of Overconfidence
Self-confidence is in the DNA of successful entrepreneurs, but too much can cloud decision-making. Here’s how to keep overconfidence in check
How To Make the Most of Your Side Hustle
Increase your chances of success with these three Ps
Making the Side Hustle Work
How to become an entrepreneur while holding down a corporate job
Analytics-AI
View all in Analytics-AIWith AI, It’s Still a Buyer Beware World
Too many companies are investing in AI tools with minimal due diligence. Here are questions to ask to avoid a nasty surprise
It’s Time for a Sober View of AI
Like rivers to the sea, biases will seep into AI tools and products. Businesses need to adopt new cultural lenses before it’s too late
Are You Ready for a ChatGPT World?
The hottest AI chatbot around probably writes better than you. Too bad it can’t always get its facts straight
Social Impact
View all in Social ImpactCanada’s Charities Have a Tech Problem
Many non-profits lack proper systems for the digital age. That needs to change
How Polluters Weaponize Trade Pacts
Canada’s efforts to phase out fossil fuels are stymied by foreign investors’ threats to drain public coffers
Where ESG Doesn’t Pay Off
Tying executive pay to environmental or social outcomes sounds like a good idea. In practice, it’s throwing good money after bad
Marketing
View all in MarketingMarketing Evolution: A Fireside Chat with Ken Wong
Understanding today’s consumer and navigating the new world of marketing
Breaking Up With Your Partner, and Your Brands
When a romance goes sour, it can trigger consumer-switching behaviours
How to Boost Sales by Cutting Complexity
Adapt your sales strategies to help customers accelerate through the buying process
Strategy
View all in StrategyWhy Do Companies Collude?
From asphalt cartels to bread-price fixing, the temptation to work together to pad profits is surprisingly strong
The Root of Supply Chain Woes? It’s Us
To clean up global trade and make it more resilient, companies must confront a force of nature
How to Avoid Myopic Competition
Research on basketball coaches shows that a rival’s actions sometimes have nothing to do with you. So stick to your game plan
Finance
View all in FinanceThe Cost of Uncertainty
Economic policy uncertainty arising from recessions, pandemics, poisoned politics and confusing tax policies has real-world consequences
Can Investing Drive Social Impact?
We talk with an expert on what happens when private capital does public good—and expects a return
Tracking the Rise of Zombie Companies
The last 30 years have been good for the corporate walking dead. But for how much longer?