Latest Insights

A young entrepreneur sits in front of a laptop.
Entrepreneurship

Seven Questions About Startup Success

New-venture experts explain some dos and don’ts of trying to get a business off the ground

Entrepreneurship

What Does a Lean Startup Look Like?

Picture relentless testing and tailoring to unlock the value puzzle and identify the phantom customer

Young woman reading book on a seacoast

Great Books to Soak Up This Summer

Smith Business Insight’s annual list of summer reads might just have your new favourite book for the cottage

And women works from home at her computer with a dog in her lap.

How to Push Hybrid Work Forward

Face-to-face or virtual, we need people-centric spaces that spark collaboration and discussion

A confident businessman lifts and balances an ethical scale.

How Do Directors Deal With Ethical Dilemmas?

Corporate board members walk a fine line between assertiveness and patience when they see something wrong

spheres folded into a figure hold a balance,  yellow background

The Making of Moral Teams

Strong role models and social get-togethers set teams on the right path

Leadership at Work: Hierarchy vs. Self-Managing Teams

Professor Matthias Spitzmuller explains that self-managing teams shine for organizations that need to keep pace with changing customer needs.

A microphone on a table

How Leaders Can Help Teams Find Their Voice

Creating a supportive climate can coax even battle-scarred employees into speaking up

Insights with Impact

Get more thought provoking insights, perspectives and ideas on the ever-changing world around us, directly to your inbox.

How Does Social Class Affect the Workplace?

Socioeconomic status—income, education and occupation mixed with perceptions of rank based on these assets—is an underappreciated force in the workplace. It can also be a source of bias and discrimination.

People in the office

Five Questions About Diversity at Work

A human resources expert weighs in on issues and best practices in equity, diversity and inclusion

MANHATTAN, NEW YORK, UNITED STATES - 2021/06/27: A rainbow flag seen flying at the narch

What Drives Corporate LGBTQ+ Policies?

A new study examines LGBTQ+ support in relation to typical corporate social responsibility strategies

A young entrepreneur sits in front of a laptop.

Seven Questions About Startup Success

New-venture experts explain some dos and don’ts of trying to get a business off the ground

What Does a Lean Startup Look Like?

Picture relentless testing and tailoring to unlock the value puzzle and identify the phantom customer

Business owner wear protective face mask while hanging an open sign at her restaurant.

To Mask or Not to Mask?

Pandemic restrictions are coming down. Now comes the hard part for businesses

Yellow pepper of a green backgwound

To Fight Food Waste, Grocers Turn to Analytics

Novel ideas and technology stop supermarket profits from ending up in the trash

Businesswoman poised to walk across a bridge toward a house in the middle of a gap.

AI Bias: When Antidiscrimination Laws Turn Sour

Women often get a raw deal from lenders. Banning gender data in machine learning can make things worse

Drone quad copter on yellow corn field.

Cultivating AI for Good

Experts navigate a minefield of ethical challenges to apply artificial intelligence to society’s big issues

A man cheching the graphs on his phone

Dear Ottawa, Google is Not the Enemy

A proposed law to compel digital platforms like Google and Facebook to pay for content misses the mark

A road with a yellow line

The Oilsands Can Make Our Roads Better

Building roads with Alberta bitumen is good for drivers, government budgets and the environment

A figure of a man in a suit moves a figure of a planet

Can Businesses Really Be Social Change Warriors?

Yes, if they get the right people to the table and put the innovation in social innovation

Why Customer Satisfaction is Critical

Firms may be wise to focus on meeting customer expectations rather than exceeding them.

White gift box on rose background

Why You Shouldn't Put a Price on a Great Gift

Those expensive gifts you like to give may be sowing the seeds of suspicion

TORONTO, CANADA - 2022/02/25: A protester is seen holding a Ukrainian flag on the streets during a rally against the Russian invasion of Ukraine. The Ukrainian Canadian Congress (Toronto Branch) organised a "Stand with Ukraine" Emergency Rally at the Ukrainian Consulate in Toronto.

Navigating the Age of Information Warfare

From anti-vaccination protests to conflict in Ukraine, how do we fight the centrifugal forces pulling us apart?

A rocket ship blasts off

How to Combat the Talent Shortage

Learn what you can do to get and keep the best people

Why Don’t People Protect Their Online Privacy?

It’s a paradox: Most people say they are very concerned about their privacy online but few do anything about it.

Yellow magnifying glass and figures of people on a purple background

Where Did All the Workers Go?

The worker shortage in key industries looks to be with us for years to come. Here’s how businesses and governments should respond

Understanding the World of Blockchain

For the next few years, blockchain will generate most interest in finance, logistics and large companies but, down the line, smaller and medium-sized enterprises will benefit.

Ladder and abstract square on a blue background

Bias and the Glass Ceiling in Finance

Female investment analysts are judged unworthy of promotion if they don’t persist in selling their ideas

An auditor checks the company's annual financial statements.

A Modest Proposal for Auditor Independence

Here’s how to give public companies a powerful incentive to keep their financial reporting practices squeaky clean