Latest Insights

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Social Impact

Canada’s Charities Have a Tech Problem

Many non-profits lack proper systems for the digital age. That needs to change

Pipeline with natural gas
Social Impact

How Polluters Weaponize Trade Pacts

Canada’s efforts to phase out fossil fuels are stymied by foreign investors’ threats to drain public coffers

BRAVE NEW WORKPLACE: Looming Issues

Robot bosses? Random safety checks at your home office? We may be careening into the unknown, but the workplace of the future will be guided by familiar human needs

BRAVE NEW WORKPLACE: Meaning

Engaging work and the chance to help others — not money or self-interest — are the ultimate job motivators. Someone forgot to tell the boss

BRAVE NEW WORKPLACE: Autonomy

Members of the organizational elite expect to have a major say in how and where they do their own jobs. What will it take for them to get over their need to micromanage others?

5 Steps to a Winning Team Debrief

You can’t make your next project better if you don’t learn what worked (and what didn’t) the last time

How to Lead High-Performing Teams

Discover the secrets of great teams and how to help them thrive

How to Strengthen Hybrid Team Bonds

Learn to adapt your people strategy to the five types of interdependence

Insights with Impact

Get more thought provoking insights, perspectives and ideas on the ever-changing world around us, directly to your inbox.

Understanding Indigenous Economic Reconciliation

What businesses can do to provide better opportunities for economic inclusion and partnership

Why Don’t We Hire People With Disabilities?

Misconceptions about disabled workers are causing companies to miss out on fantastic talent

How Does Social Class Affect the Workplace?

Socioeconomic status—income, education and occupation mixed with perceptions of rank based on these assets—is an underappreciated force in the workplace. It can also be a source of bias and discrimination.

The Curse of Overconfidence

Self-confidence is in the DNA of successful entrepreneurs, but too much can cloud decision-making. Here’s how to keep overconfidence in check

How To Make the Most of Your Side Hustle

Increase your chances of success with these three Ps

Making the Side Hustle Work

How to become an entrepreneur while holding down a corporate job

With AI, It’s Still a Buyer Beware World

Too many companies are investing in AI tools with minimal due diligence. Here are questions to ask to avoid a nasty surprise

It’s Time for a Sober View of AI

Like rivers to the sea, biases will seep into AI tools and products. Businesses need to adopt new cultural lenses before it’s too late

Are You Ready for a ChatGPT World?

The hottest AI chatbot around probably writes better than you. Too bad it can’t always get its facts straight

Canada’s Charities Have a Tech Problem

Many non-profits lack proper systems for the digital age. That needs to change

How Polluters Weaponize Trade Pacts

Canada’s efforts to phase out fossil fuels are stymied by foreign investors’ threats to drain public coffers

Where ESG Doesn’t Pay Off

Tying executive pay to environmental or social outcomes sounds like a good idea. In practice, it’s throwing good money after bad

Marketing Evolution: A Fireside Chat with Ken Wong

Understanding today’s consumer and navigating the new world of marketing

Breaking Up With Your Partner, and Your Brands

When a romance goes sour, it can trigger consumer-switching behaviours

How to Boost Sales by Cutting Complexity

Adapt your sales strategies to help customers accelerate through the buying process

Why Do Companies Collude?

From asphalt cartels to bread-price fixing, the temptation to work together to pad profits is surprisingly strong

The Root of Supply Chain Woes? It’s Us

To clean up global trade and make it more resilient, companies must confront a force of nature

How to Avoid Myopic Competition

Research on basketball coaches shows that a rival’s actions sometimes have nothing to do with you. So stick to your game plan

The Cost of Uncertainty

Economic policy uncertainty arising from recessions, pandemics, poisoned politics and confusing tax policies has real-world consequences

Can Investing Drive Social Impact?

We talk with an expert on what happens when private capital does public good—and expects a return

Tracking the Rise of Zombie Companies

The last 30 years have been good for the corporate walking dead. But for how much longer?