Faculty & Instructors

At Smith School of Business, you’ll be learning from a team of professors who work together to integrate knowledge across functional disciplines.

Smith faculty members have outstanding academic credentials and have frequent contact with the business community through their own consulting practices and our executive education programs. The excellent student-to-professor ratio means you will have unparalleled access to your professors both in and outside of class, and you will find them very responsive to your needs.

Faculty and instructors subject to change.

Jon Aikman is an adjunct faculty at Queen’s University and teaches graduate and executive courses in the Master of Finance, MBA, Master of Management of Artificial Intelligence and Master of International Business programs. He has taught courses on alternative investments, fintech for executives, artificial intelligence and finance, hedge funds and broker-dealers, derivatives and corporate finance.

He is a qualified lawyer in Canada, England & Wales, a member of the New York State and American Bar Associations. He is also a Chartered Investment Manager, sits on the investment committee of endowment and pension fund of Victoria College at the University of Toronto. Jon was a member of a working group on financial stability and systemic risk at the Federal Reserve of Chicago. Jon is an advisor to fintechs, investment managers, banks and other financial institutions. He was Chief Investment Officer and portfolio manager for an alternative investment fund and firm.

Jon was Vice-President and Counsel for Citigroup in London, U.K. He holds an MBA from Oxford University, Master of Arts from the University of Guelph, and a law degree from Queen's University, and has completed advanced certificates on artificial intelligence and fintech from MIT. He is currently completing two books entitled “U.S. and International Hedge Funds” and “AI and Finance”, respectively. He also produces a conference on Fintech and AI called www.finposium.com. He is the author of “When Prime Brokers Fail” published by Bloomberg Press.

Since qualifying as a Chartered Accountant in 1982, I have spent most of my career working with privately-held and family-owned businesses, both in Canada and in the UK. My professional interests have encompassed the provision of auditing, accounting and taxation services and I have frequently acted as an advisor on issues relating to family business governance, strategy development and mergers & acquisitions.

Working as a partner in KPMG’s offices in Kitchener-Waterloo, Ottawa and Kingston, I served clients drawn from a range of industries including wholesale and retail, manufacturing and processing, distribution and transportation, tourism and hospitality, life sciences and software, construction and real estate.

In addition to my client service responsibilities at KPMG, I was chair of the firm’s KPMG Enterprise Learning Council, a group of KPMG partners tasked with the development and delivery of a learning program for the firm’s staff advising private company clients. Since retiring from KPMG in 2014, I have continued with my consulting work, serve on the Board of Directors of a large private company and teach part-time at Queen’s, in the Smith School of Business and in the Faculty of Law.

Goce Andrevski’s research explores how firms can systematically outperform rivals in dynamic competitive environments. His research interests include competitive dynamics, inter-organizational alliance networks, and organizational diversity management. Goce is a member of the editorial board for Journal of Management and his research has been published in journals such as Journal of Management, Strategic Organization, and Information Systems Research. His research has received 2011 Dorothy Harlow Best Paper Award (Academy of Management), 2010 Best Published Paper Award (Information Systems Research) and 2009 Best Doctoral Student Paper Award (Academy of Management).

Goce Andrevski is an Associate Professor in Strategy and Organization. He teaches business and corporate strategy in the Smith School of Business’s undergraduate, graduate and MBA programs. He received his PhD from the University of Kentucky. He also holds an MBA from Grand Valley State University and a BBA from the University of STS. Cyril and Methodius, Skopje, R. Macedonia.

One of the architects of Smith School of Business' innovative MBA for Science and Technology - Canada's first specialized MBA - Mr. Anger is an authority on business curriculum development. In 1997 he was appointed Chair of the School's Undergraduate Program where he is responsible for the curriculum review and ongoing improvement of the School's BCom program. Mr. Anger teaches Corporate Finance and Financial Statement Analysis for Smith's MFIN program in China. He is also Director, Special Project- MENA and China, where he conducts business and curriculum development for executive programs for corporations. In the private sector, Mr. Anger is a leader in the application of learning technologies for bankers and other professionals. He earned both a Bachelor of Science (Honours) and an MBA degree at Queen's University.

Dr. Ovchinnikov is a Distinguished Faculty Professor of Management Analytics, and Scotiabank Scholar of Customer Analytics at Smith School of Business in Kingston, Canada, where he teaches courses on a variety of analytical courses and topics. He is also a visiting faculty at INSEAD, a global business school with campuses in Europe, Asia, and the Middle East, where he teaches courses on advanced analytics in business too. In research, Dr. Ovchinnikov's interests include, on the theoretical side, behavioural operations, revenue management, and environmental sustainability. On the applied side, he studies data-driven applications in business, government, and nonprofit sectors. Dr. Ovchinnikov's work has been published in the leading academic journals and received several research award from the Institute of Operations Research and Management Sciences (INFORMS), Production and Operations Management Society (POMS), as well as the Research Achievement Award from the Smith School. His case studies also won several awards, including the 2005 and 2011 INFORMS Case competitions. Dr. Ovchinnikov organized several conferences and is on the editorial review boards of two leading operations management journals; his contributions to the academic community also received multiple service awards. Prior to joining Queen's he taught data and decision analysis courses at the University of Virginia, management science and supply chain management courses at the University of Toronto, as well as in multiple executive educations programs around the world. He holds a specialist degree in economics from his hometown university in Krasnoyarsk, Russia, and a PhD in operations management from the University of Toronto. Before starting his academic career, he worked in Germany, the Netherlands, and Russia in the area of commercializing high-tech developments and co-owned a business in industrial and architectural design.

Laurence is originally from Stratford-upon-Avon, England. He has spent the last 9 years in Vancouver where he completed an undergraduate degree in commerce at UBC and went on to do a Ph.D in consumer behavior. He moved to Kingston in August, 2003.

Laurence is interested in social and affective influences on consumer judgment and decision making. He has examined the psychological processes involved in perceptions of fairness and how consumers’ react to perceived unfair treatment. He has also conducted research on impression management. In particular, his research has shown that consumers will sometimes avoid saving money in order to avoid appearing cheap in front of others. These concerns were particularly prevalent in men when they were around women who they viewed as a potential partner. This research ties in with his interest in evolutionary psychology. In particular, he is planning on conducting research into how individuals allocate their resources in line with evolutionary important goals. Finally, he has looked at how consumers use their emotions when making important decisions and how individuals’ current feelings are differentially affected by the anticipation of future events and recollection of past events.

Associate professor and distinguished faculty fellow in Information Systems at the Smith School of Business. Kathryn is a recognized thought leader in digital business and strategy execution in Canada. She is the co-author of SHIFT: A New Mindset for Sustainable Execution and Project Leadership: Creating Value with an Adaptive Project Organization. Her leading edge work explores ways organizations can effectively execute strategy with a specific focus on the impact of technology and digital transformation. Kathryn’s research has been published in premier journals and her thought-leadership is influenced by collaboration with a number of organizations including the Molson Coors, Bell Canada, Concur, UPS, Canada Life, Ontario Ministry of Agriculture, Food and Rural Affairs, as well as Canada Health Infoway.

Dr. Chakrabarti studies corporate strategy dynamics, exploring how firms scan and search for resources, select among alternatives, integrate across business units, overcome institutional constraints, and respond to environmental shocks. He studies these dynamics in the context of business reconfiguration, where firms reorganize using strategies of mergers and acquisitions, internal development, and asset divestiture. His work has appeared in Global Strategy Journal, Organization Science, and Strategic Management Journal, and has achieved awards from the Administrative Sciences Association of Canada and the Strategic Management Society.

Dr. Chakrabarti’s courses align closely with his research. In the Queen’s Commerce Program, he teaches courses on organizational intelligence and on policy responses to economic shocks and recessions. For PhD students, he conducts seminars on corporate strategy dynamics and on research methodology, examining the application of econometrics to problems of strategy. For executive MBA participants, he has conducted sessions on organization growth and acquisitions strategy. While at McGill, Dr Chakrabarti co-directed the Analytic Mindset Module along with Henry Mintzberg during the initial years of the McGill-HEC Montreal EMBA program.

Dr. Chakrabarti serves as an editorial board member for IIMB Management Review and Strategic Management Journal, and as an Honorary Research Associate at the Center for Economic Research of Korea (CERK). He is active at the Academy of Management and Strategic Management Society conferences, and has served as 2015 editor and 2016 chair of the Strategy Division of the Administrative Sciences Association of Canada.

Prior to joining Queen’s, he was Assistant Professor at McGill University. He has previously taught at Duke University and at the National University of Singapore.

Barry Cross is an expert and thought leader in innovation, execution and operations strategy. He joined Smith School of Business after nearly 20 years in the automotive and manufacturing sectors with Magna, Autosystems and DuPont, where he led many key strategic initiatives, including nearly 30 program launches in North America, Asia, Latin America and Europe.

Barry speaks and consults widely in the areas of Lean, Innovation, Strategy, Projects and Execution, enabling organizations to create sustainable value for their customers. He is the bestselling author of three books, including Simple: Killing Complexity for a Lean and Agile Organization, and several Most Read journal articles.

Dr. Jean de Bettignies is Professor, and Distinguished Professor of Business Economics, at the Smith School of Business (SSB) at Queen’s University. His research examines applications of contract theory to organizational economics, non-market strategy, entrepreneurship, and industrial organization. His work has been published in top-tier academic journals including Journal of Labor Economics; Management Science; Journal of Law, Economics and Organization; Journal of Industrial Economics; Journal of Economics and Management Strategy; and International Journal of Industrial Organization. He is the recipient of the 2014 Research Excellence Award at SSB.

Dr. de Bettignies has taught in a number of different programs since joining Queen’s in 2007, including Full-Time MBA, Executive MBA Americas (EMBAA), MSc/PhD, Master of Finance in Toronto (MFIN-Toronto) and in Beijing (MFIN-Beijing), Graduate Diploma in Business (GDB), Commerce, and Executive Education programs. He was awarded the Full-Time MBA Teaching Excellence Award in 2016; the MFIN-Toronto Professor of the Year Award in 2016, 2017, 2018, and 2019; and the MFIN-Beijing Professor of the Year Award in 2019.

Dr. de Bettignies received his PhD and his MBA from the Booth School of Business at the University of Chicago in 2001. He also holds a BSc in Economics from the London School of Economics and a MA in Economics from the Université Catholique de Louvain. Prior to joining Queen’s, Dr. de Bettignies was Assistant Professor at the Sauder School of Business at the University of British Columbia.

Dr. Detomasi is an assistant professor of international business and strategy at the Queen's University School of Business. He completed his PhD from the Department of Political Studies at Queen's University in 1999, specializing in international political economy. He also holds a Master of Arts in War Studies from the Royal Military College of Canada, a Bachelor of Arts (Honours) from Queen's University, and is a graduate of the Executive Program on the Global Financial System from the John F. Kennedy School of Government, Harvard University. Dr. Detomasi's research interests include globalization, corporate and non-profit governance, and corporate strategy. He is nearing completion of the book manuscript Between Market and State: The Oil Multinational in Geopolitical Competition, currently under review at University of Toronto Press. He teaches courses on strategy, governance, and the geopolitics of global competition in undergraduate, MBA, and executive education programs at the Queen’s School of Business and abroad. He has served as Academic Director for Global Business, Queen’s Executive Development Centre. He as has also served for a five-year term as academic director for the Fundamentals of Governance Program, Queen’s Executive Development Centre. His scholarly research has appeared in such journals as Journal of Business Ethics, International Studies Review, Global Governance, Defence Analysis, and the Canadian Review of American Studies, and he has authored numerous teaching cases and practitioner notes. Dr. Detomasi is a regular contributor to the media: recent interviews he has given and opinion pieces he has written have appeared in The Toronto Star and The Globe and Mail, and on CBC’s Cross Country Checkup, and has contributed opinion pieces on the global economy to The Globe and Mail and PriceWaterhouseCoopers. In the private sector, Dr. Detomasi has consulted on global business practices, competitiveness, strategy, and governance with Deloitte Touche Tohmatsu and the World Economic Forum. Other previous clients have included the International Association of Plastic Distributors, the Energy Resources Conservation Board (ERCB) of Alberta, Nexen, Inc., the Ontario Public Service, the Frontenac Mortgage Investment Corporation, the Mortgage Investment Corporation of Eastern Ontario, the Mubadala Investment Group (Abu Dhabi) the Kingston Frontenac Lennox and Addington County Public Health Unit, TransX Group of Companies, RoyalBuilding Products Inc., the Provincial Valuation Services Corporation of Nova Scotia, and PowerStream Inc. Dr. Detomasi resides in Kingston, is married, and has three children.

Mr. Dubey teaches negotiations, conflict management, domestic and international business law, and entrepreneurship at Smith School of Business and negotiations at Queen’s Law School. He also teaches negotiations, conflict management, consensus building, cross-cultural management, governance, strategic collaboration and ethics for Smith School of Business Executive Education.

Mr. Dubey began his working career as a commercial pilot, after graduating from the aviation Flight Technology program at Seneca College in 1984. In 1985, he founded and ran both an executive aircraft charter company and a flight training school in Toronto. Shai earned a Bachelor's Degree in Commerce from the University of Toronto and worked as an aviation consultant, providing strategic and regulatory advice to Canadian and foreign clients.

Following the completion of his Law Degree from Queen's University in 1994, Mr. Dubey articled and practiced law with two major law firms in Toronto, specializing in corporate commercial law with an emphasis on mergers and acquisitions, finance, and aviation.

In 1999, he became the Chief Operating Officer, General Counsel and a member of the Board of Directors of Quicklaw Inc., the leading provider of legal online database services to the legal profession in Canada. He led the company towards an IPO and its subsequent sale in 2002. After the sale of Quicklaw, he returned to the private practice of law. Mr. Dubey joined Queen's University on a full-time basis in 2006. He has been the director of the Cornell-Queen’s EMBA program (EMBAA), the Masters of International Business program, the Full-Time MBA program and the graduate diploma in business program.

He served as an officer in the Canadian Forces (Reserve) from 1981 to 2010. From 2000 to 2010 he was a legal officer in the JAG branch of the Canadian Forces. Mr. Dubey advises and has been a member of several not-for-profit boards. Between 1997 and 2000 he was a member of the executive of the board of the Community Unity Alliance, a not-for-profit organization that helped new immigrants to Canada integrate into Canadian society. In 2003, he was the chair of the United Way of Kingston and Frontenac Direct Mail Campaign. He served on the United Way board from 2004 to 2008 sitting on the executive committee of the board between 2006 and 2008. In 2005, he negotiated and helped establish the University Joint Hospital Foundation in Kingston. He was the chair of the board of the Kingston Economic Development Corporation (KEDCO) between 2006 and 2010 and returned to the board in 2015 and served as chair in 2016. He is currently the vice-chair of the KROCK community advisory board.

Mr. Dubey was inducted into the Kingston Business Hall of Fame in the Mentor category in 2013.

Mr. Dubey is currently the chair of the financial committee for the Southern Ontario Fund for Investment in Innovation.

Dr. Gagnon is a Professor of Finance and Distinguished Faculty Fellow of Finance who teaches Risk Management and Derivatives at Smith School of Business, in the Commerce, Full-time MBA, and Master of Finance (MFIN) programs. The MFIN Classes of 2013 and 2015 elected him Professor of the Year. Dr. Gagnon holds a PhD in Finance from the University of Toronto's Rotman School of Management, as well as an MSc in Finance and a BBA (Finance) from the Université de Sherbrooke. Dr. Gagnon's research lies at the intersection of asset pricing, corporate finance, and risk management, and is published in leading peer-reviewed finance journals, including the Journal of Financial Economics and the Journal of Financial and Quantitative Analysis. He serves as the Finance Editor for the Canadian Journal of Administrative Sciences (CJAS). He is past President and current Board member of the Northern Finance Association (NFA), and Co-chair of the NFA 2016 annual conference. Dr. Gagnon is also a consultant and an executive educator. Previously in senior management at RBC, Dr. Gagnon oversaw the bank's global interest rate derivatives exposures and developed risk management methodologies and policies. In recent years, he has been featured extensively in the media nationally and internationally, commenting on major market developments and writing open editorials in the Globe and Mail, the National Post, and other outlets.

Dr. Peter Gallant is a leader and serial entrepreneur with extensive experience in development of early stage technology companies and advising early-stage and high-growth technology companies, venture investors, and government agencies in development and innovation strategy.

He is an adjunct faculty member in the Smith School of Business at Queen’s University, where he lectures on strategy, innovation, entrepreneurship and new venture finance in the undergraduate, MBA and the Master’s of Innovation and Entrepreneurship programs and in the Executive Education program.

He was the founding President and CEO of Kingston, Ontario-based Pathogen Detection Systems Inc. (PDS), where he led the development of a novel automated microbial detection system. In 2009, PDS was acquired by Veolia Water Solutions and Technologies, a division of the world’s largest environmental services company - and became ENDETEC – the global water quality sensor platform for Veolia Water.

From 2009 until 2015, Dr. Gallant served as Vice President, Business Development and Regulatory Affairs of ENDETEC, notably leading the team that secured the first-ever US Environmental Protection Agency approval for an automated microbiological testing system for regulatory compliance testing of drinking water samples under the Total Coliform Rule.

From 2015 to 2018, he served as President and CEO of WaterTAP, the innovation accelerator for the water and wastewater sector for the Province of Ontario. In 2019, he established Realtime Venture Advisors Inc. to provide a variety of management advisory services to emerging, high-growth companies.

He has authored or co-authored numerous technical publications, is a co-inventor on several patents on innovative water quality sensor technologies and is a frequent speaker at technology and water industry events worldwide. He has been a judge for the MIT Clean Energy Prize and has served on numerous business advisory boards, including the David Allen Company.

Dr. Gallant holds B.Sc., M.Sc. and Ph.D. degrees in Electrical and Computer Engineering from Queen’s University, Canada and is a licensed private pilot.

Jim Hamilton is a sales and marketing executive with over 20 years of experience in forming and growing start-up companies, as well as, leading sales and marketing teams in both mid-sized and large organizations.

Mr. Hamilton was awarded the Distinguished Faculty Fellow of Sales Management in 2017 at the Smith School of Business at Queen’s University where he teaches courses in marketing strategy, sales and sales management at both the undergraduate and graduate levels.

Mr. Hamilton also owns an advisory firm that provides sales, marketing, CRM and Reputation Management services. Some of his clients have included Bayer, Altana, IBM, and MDS Sciex.

Mr. Hamilton obtained an Honors Degree in Actuarial Science (BSc.) from the University of Western Ontario (Canada) in 1990. He then earned an MBA from the Richard Ivey School of Business (Canada) in 1995.

He is married with 3 kids and resides in Kingston, Ontario (Canada).

Sarah Jordan is a proven executive, both in the retail industry and as a management consultant. She is a passionate, energetic leader with a track record of delivering results while leading transformational change at organizations. She is a strategic influencer and big picture thinker with the ability to inspire teams to create value. She is deeply dedicated and committed leader known for developing and attracting diverse talent and who is committed to lifelong learning.

Sarah is currently the Chief Executive Officer of Mastermind Toys, the largest specialty toy and kids book store in Canada. They are the Authority on Play, and look to provide wonder and experiences that feed curious minds. She is leading the change at Mastermind Toys as it has become even more customer obsessed by wowing customers in their channel of choice, at the key moments that matter. Previously she was the Senior Vice President, Customer Experience and Omni Channel Strategy where she led the bank from #5 to #1 in customer experience ratings in advice and digital banking.

She started her career in management consulting. She spent a decade with The Boston Consulting Group, where she advised Fortune 500 companies on large scale customer centric transformations and cultural change. Prior to joining BCG, Sarah worked as a management consultant with Accenture in Finland, Brazil and the United States.

Sarah holds both an MBA and an Engineering degree from Queen’s University. She is the recipient of the University Medal for both programs, awarded to the graduate with the highest average. She is a lecturer at the Smith School of Business at Queen’s University in the MBA program, with a decade of experience on the advisory council for the program.

As the Founder of Level5, David has built a firm dedicated to creating value for client partners’ most important asset: their brand. This has provided David with a unique insight into a global range of market sectors. As a result, he has been able to work alongside progressive, brand-driven business leaders in creating and delivering brands that have been successful financially, socially, and culturally.

David received his BA (Hons) in Political Studies at Queen’s University and has studied Strategic Leadership at the Kellogg School of Business. His rich corporate and consulting experience from previous positions such as the CMO of Corus Entertainment and the SVP Marketing and Strategic Planning at Labatt, has allowed him to thrive in uncovering provocative insight and potential – in people, brands, and businesses. He has a proven strategic business sense and is both a world-class communicator and facilitator.

Entrepreneurs, business professionals, and students want to hear what David has to say. He is a frequent lecturer and speaker at Canada’s leading business schools and conferences – David is an Adjunct Professor of Marketing at both the Smith School of Business at Queen’s University and the Schulich Executive Education Centre at York University. He has published three books: The Brand-Driven CEO, The Value of a Promise Consistently Kept, and Brand Forward, Brand Back. In 2013, he was honoured for his outstanding work and contributions by being inducted into the American Marketing Association’s Marketing Hall of Legends.

Patrick joined Smith School of Business in November 2012 following two years of teaching in Kyoto, Japan. As a university administrator, Patrick has held roles in recruitment & admissions, database management and program leadership. As the Associate Director, Master of Management Analytics, he played a principle role in significant curriculum updates and the successful development & launch of the Master of Management in Artificial Intelligence program. Until recently, Patrick acted as Director, Strategic Planning & New Initiatives, working closely with the Smith Executive Leadership team to lead cross-portfolio strategic planning, policy development, implementation, communications, and operational support.

The Centre for Course Development provides pedagogical and content development support for faculty at Smith School of Business. As Director of the Centre, Patrick oversees a team of instructional designers, multimedia content creators, case writers, and technical supports who work collaboratively with faculty to create learning resources to improve the Smith learning experience.

Salman Mufti is Associate Professor of Management Information Systems at Smith School of Business at Queen’s University. His teaching and research specializes in the areas of strategic decision making, information technology strategy, and digital transformation.

He has extensive teaching experience in both degree programs and non-degree executive education Smith School of Business, and with other national and international schools such as University of Alberta School of Business in Canada, Cornell University Johnson School of Management in United States, Karachi Institute of Business Administration (IBA) and Lahore University of Management Science (LUMS) in Pakistan, IEDC-Bled School of Management in Slovenia, and SKOLKOVO-Moscow School of Management in Russia.

He has served as Associate Dean and Executive Director of Queen’s Executive Education, and Program Director of Queen's Executive MBA and Queen's Full-time MBA. He is the recipient of Queen's Executive MBA and Queen’s MBA Teaching Excellence Awards.

Prior to joining Queen’s, he spent twelve years as a manager, entrepreneur and consultant working with organizations in the private and public sectors. He continues to advise senior managers in corporations and the government, and is a regular speaker on executive education programs North America, Europe and Asia. He has a BSc from McMaster University, MBA from Queen's University, and PhD from McGill University.

Elspeth Murray has served as the Associate Dean - MBA and Masters Programs since 2012, and has been a professor of Strategy and Entrepreneurship at Smith School of Business since 1996. She also holds the CIBC Fellowship in Entrepreneurship, and founded Queen's Centre for Business Venturing. Prior to joining Queen's, she worked in industry for 7 years for several firms including IBM, and Canadian Tire. As an integral part of her work in the strategy and new venture fields, Dr. Murray specializes in the management of change. In 2002, she co-authored a best-selling book, Fast Forward: Organizational Change in 100 Days, Oxford University Press, with Dr. Peter Richardson. She has recently co-developed (with Dr. David Saunders) the Analytics Climate Assessment Tool (ACAT), which is used to assess organizations technological capacity, skill sets, and analytics culture. Current research is focused on best practices in leading and managing change to create an analytics culture.

Dr. Murray teaches on many Smith MBA and Executive Education programs, and has consulted widely with a diversity of firms including BMW, Detour Gold, Wawanesa Insurance, Versacold Logistics and the Auditor General for Canada. She serves as a Director for several firms and is an advisor to several start-ups and CEO's. Dr. Murray received an undergraduate degree in computer science and mathematics, and an MBA, both from Queen's University. Her doctorate in Strategy and Management Information Systems was completed at the Richard Ivey School of Business.

Arcan Nalca holds a PhD degree in Operations Management from the Desautels Faculty of Management in McGill University, Montreal. His primary research interest lies in the field of supply chain management, especially in the context of modeling and analyzing practically motivated research problems at the interface of operations and marketing. Issues related to competition, coordination, and contracting in the presence of demand uncertainty constitute some of his research thrusts in this area.

His current teaching interests are in the areas of operations management; particularly Supply Chain Management and Retail Operations. Arcan Nalca is a member of the Institute for Operations Research and the Management Sciences (INFORMS).

Dr. Raver is an Associate Professor and E. Marie Shantz Faculty Fellow in Organizational Behaviour at Smith School of Business, and is also cross-appointed to the Department of Psychology. She is an authority on interpersonal relations and group processes at work, with a specific emphasis upon the ways in which employees support each other and build high-performance environments (e.g., helping, promoting learning) versus engage in counterproductive actions that undermine each other (e.g., harassment, bullying, relationship conflicts). Professor Raver's scholarship in this area has been internationally recognized through best paper awards from the Academy of Management and from the International Association of Conflict Management (IACM), and her work on these topics has been published in prestigious outlets including the Academy of Management Journal and the Academy of Management Review. A second area of Professor Raver's expertise pertains to workplace diversity and cultural differences, where her current focus is on the integration of diverse or dissimilar employees into work groups and organizations. Her work has also included cross-cultural investigations of conflict processes and societal control systems. Her scholarship in this domain has also earned awards, including the Outstanding Article Award from IACM, and has been published in the Journal of Applied Psychology, Human Resource Management Review, and in several book chapters. Professor Raver has worked with a number of organizations from both the private and public sectors in the U.S. and Canada. She is also regularly invited to speak about building positive organizational cultures, teams, workplace harassment, conflict, and diversity to associations of academics, policy makers, and employees. Her work has been profiled in media outlets including The Globe & Mail, the National Post, and the Chicago Tribune. Professor Raver teaches courses in human resource management, organizational behaviour, and group processes that span academic programs (Commerce, MBA, MSc, PhD). She is also actively involved in professional service, including serving on the Editorial Board of Negotiation and Conflict Management Journal and acting as an ad-hoc reviewer for numerous top-tier journals. Professor Raver completed her Ph.D. in Industrial and Organizational Psychology from the University of Maryland.

Shyam Ramchandani, Ph.D., Vice President of Research, is a serial life sciences entrepreneur with over a decade of drug discovery industry experience, having founded and successfully financed two biopharma ventures. Before his entrepreneurial endeavors, Shyam was a research scientist at Tularik Inc. and Cytokinetics, where he actively participated in preclinical activities, including drug discovery and business development efforts in cancer, immunology, and cardiac muscle biology. Shyam currently serves in adjunct appointments in Ophthalmology and the Smith School of Business at Queen’s University. Shyam has an M.B.A. from Queen’s University and earned his doctorate in Pharmacology and Therapeutics at McGill University with his thesis work being the basis for the founding of MethylGene, a prominent Canadian biopharma company that merged with Mirati Therapeutics.

Matthew Reesor is Director, Smith MBA at Queen’s University. He has held numerous administrative leadership positions since joining the School in 2011. He has also been an Adjunct Lecturer since 2013 and has designed and taught a variety of communication-themed graduate courses. Earlier in his career, Matt was a Lecturer at Nagoya University of Commerce and Business (NUCB) where he was recipient of the Outstanding Teacher of the Year Award in 2003. His research, focusing primarily on communications and language policy, has been published and widely referenced in academic journals. He is the author of a best-selling communications textbook published by Macmillan Japan (2004).

Peter Richardson has been a faculty member of the School of Business for 37 years. He teaches both introductory and advanced strategy courses in the School of Business on the Executive MBA programs and on a number of the School’s one and three week Continuing Education programs.

Together with Elspeth Murray, Peter has authored a book, entitled Fast Forward: Organizational Change in 100 Days, published by the Oxford University Press in 2002. An accompanying Guide was published early in 2003. Through his research and associated consulting activities, he has developed a unique concept of Strategy as Action, and has written several papers on this topic. During his 30-plus years at Queen’s University, Peter has authored over 90 papers and case studies on strategic management. In his previous book, Cost Containment: The Ultimate Strategic Advantage, one of the few books written on cost improvement, Peter described a novel strategic approach to cost improvement that has been adopted in many organizations in both the public and private sectors. At present, Peter is exploring the impact of the increasing demand for speed in business, which he believes has profound implications for organization change, strategy implementation, risk management and organization processes.

Peter consults widely with both public and private sector organizations, working closely for extended periods with senior executives on strategy development and deployment. Corporate clients have included Codelco, Vale, Anglo-American Corporation, Alcoa, BHP Billiton, Barrick Gold, Bell Canada, CIBC, CIBC-Mellon, De Beers Canada, Ivanhoe Mines, Ivanplats, Redpath Mining, Quadra Chemicals, Gibson Energy, and Xerox. In the Public Sector, clients have included the Supreme Court of Canada, The Office of the Auditor General for Canada, The Surveyor General of Canada, Health Canada, Natural Resources Canada and Health Canada. He has also been retained as a consultant on more than 20 major international mining projects including the successful development and construction of the Collahuasi copper mine in Chile which is to-date the world’s largest and highest single mining project, and the Victor Diamond Mine in Canada – designated globally as the ‘Mine of the Year in 2009’.

Peter has also carried out strategic planning assignments for a number of Associations including the Professional Engineers of Ontario (PEO), the Association of Ontario Land Surveyors, The Consejo Minero de Chile, the Insurance Brokers Association of Canada, the Zinc Association, and the Mining Association of Canada.

Mr. Robertson was an investment banker for nearly 20 years and has over US$100 billion in completed transaction experience. He has extensive M&A experience (>US$80 billion) as well as significant ECM, DCM, corporate lending and restructuring experience (>US$20 billion collectively) across a broad group of sectors. Mr. Robertson has executed numerous award winning and notable transactions across the globe having lived and worked in Asia (15 years) as well as in New York and San Francisco (4 years). He has held a wide variety of senior positions, including Co-Head of Investment Banking, Asia and Head of Sectors, Asia. Employers have included Lazard Freres, Credit Suisse First Boston/Donaldson, Lufkin & Jenrette and The Royal Bank of Scotland/ABN Amro.

Mr. Robertson currently teaches a diverse range of finance courses across numerous programs at the Smith School of Business, including courses in the Executive MBA, Master of Finance, MBA, Master of International Business, GDB, Accelerated MBA and Bachelor of Commerce programs. Courses taught include: Investment Banking, International Investment Banking, Corporate Valuation and Merger and Acquisition Analysis, Investments and Portfolio Management, Advanced Managerial Finance, Financial Strategy, Financial Management, Finance Fundamentals and Introduction to Finance.

Mr. Robertson is also the "Expert in Residence" in the Career Advancement Centre at the Smith School of Business. In this capacity he, amongst other things, coaches students interested in careers in finance. He also designed and runs the Career Advancement Centre's "Investment Banking Prep Program" for Bachelor of Commerce students.

Mr. Robertson is conversant in Mandarin and Spanish. He earned his H.B.A. from the Richard Ivey School of Business at the University of Western Ontario.

Keith Rogers has a Ph.D. in Management from Queen's as well as an M.A.Sc in Management Sciences (Supply Chain Management) from the University of Waterloo and an M.A. in Economics (Econometrics and International Economics) from Queen's. He has published research in the Journal of Operations Management, Development Economics and the Journal of Business Ethics. His current research interests focus on the application of simulation methods to study how positive environmental aspects of projects impact team structure and project success.

Prior to returning to academia, Dr. Rogers was a Manager in Accenture's Supply Chain Planning and Strategy Practice, where he worked with a number of clients in electronics, transportation and chemicals. He also spent several years with Methanex Corporation leading the global operational planning team and working on special projects.

Dr. Kate Rowbotham is an assistant professor at Smith School of Business. Dr. Rowbotham received her Bachelor of Arts (Honours) in Political Studies and French and her Master of Science in Management from Queen’s University. She completed her PhD at the Joseph L. Rotman School of Management at the University of Toronto in 2009.

Dr. Rowbotham’s research focuses primarily on the interaction of personal and professional lives. Her dissertation examined the relationship between employee knowledge of a coworker’s deviant behaviours outside the workplace and reactions to the coworker within the workplace. Other research interests include gender issues, modesty, and negotiations. Dr. Rowbotham’s work has been presented at international conferences in North America and Europe.

Dr. Rowbotham has taught human resource management, organizational behaviour, and negotiations at Queen’s University and the University of Toronto, where she won a teaching effectiveness award. Dr. Rowbotham has worked in educational and non-profit industries, and in small business management.

Henry Schneider is an Associate Professor of Business Economics at the Smith School of Business. He specializes in applied microeconomics with a focus on industrial organization, behavioral economics, and experimental economics. Professor Schneider's work has appeared in top economics and business journals such as American Economic Review, Rand Journal of Economics, and Management Science.

Professor Schneider received a PhD in economics from Yale University and a BS in physics from Wesleyan University. Prior to graduate studies, he worked at the consulting firm National Economics Research Associates and the Domestic Research Department of the Federal Reserve Bank of New York. Professor Schneider was an economics professor at the Johnson School of Management at Cornell University before joining Queen’s University.

Kurt Schobel is an Adjunct Lecturer at the Smith School of Business and is an Associate Professor in the Management Department at the Royal Military College of Canada. His teaching includes courses at the undergraduate and graduate level in management accounting and control. In addition to his teaching, he is the Associate Vice Principal of Research at RMC and is the President of Schobel Associates Inc., a small research and consulting company based in Kingston, ON.

Prior to working at RMC, Kurt spent 20 years in Canada's Air Force and fulfilled a number of Comptroller positions at 4 Wing Cold Lake, at the Canadian Forces Support Unit at NORAD Headquarters in Colorado Springs, and in the Middle East as part of the United Nations Disengagement Observer Force (UNDOF) in the Golan Heights. He was also part of the National Defence Headquarters team that conducted internal audits of Canada's deployed units from 1994 to 1997.

Kurt completed his MBA in 2002 and earned his CMA in 2007. In 2014 he was named a Fellow of CPA Ontario. He is also a member of the Finance Committee for the Canadian Paralympic Committee and a member of CPA Canada's Strategic Management Accounting Review Committee.

In his free time Kurt enjoys spending time with his family and playing as much golf as possible.

Matthias Spitzmuller is an Associate Professor of Organizational Behaviour at Smith School of Business. His research focuses on team motivation/team leadership, and on helping behaviors/cooperative work behaviors and has been published in journals such as the Academy of Management Journal, American Psychologist, Journal of Applied Psychology, Journal of Management, Journal of Organizational Behavior, and Organizational Behavior and Human Decision Processes. Matthias has taught classes on Organizational Behavior, Human Capital Management, Leadership and Human Resource Management to undergraduate students, MBA students, and doctoral students. He has also served as a lecturer on leadership in executive education programs at the Smith School of Business, the National University of Singapore and Harvard Business School Publishing. Prior to joining Smith School of Business, Matthias worked as an assistant professor at the National University of Singapore. Matthias completed his Ph.D. in Organizational Behaviour under the guidance of Prof. John R. Hollenbeck at Michigan State University. He also holds an MBA from the University of St. Gallen in Switzerland. Before embarking on his academic career, Matthias worked for Kienbaum Management Consultants as assistant to the CEO and consultant. In his work for Kienbaum, Matthias consulted organizations on Strategic HRM issues and on realigning / reorganizing their HRM.

Dr. D. Sandy Staples, MBA, PhD, is a tenured, full professor at SSB. He joined Queen’s in 1998. Before entering an academic career, he worked in several industries: offshore construction, oil and gas, and engineering consulting. Much of this work was project-driven and he had a variety of roles on small and large projects. He currently holds the Project Management Professional (PMP) certification from the Project Management Institute), the PRINCE2 Registered Practitioner and the AgilePM Practitioner certifications from APMG International in the UK, and the Scrum Master Certified (SMC) designation from SCRUMstudy.

Dr. Staples' research interests include understanding effective project management practices, distributed working practices at both the team and individual levels, team effectiveness and diversity issues, knowledge management, assessing the effectiveness of information systems and IS practices, and technology-related pro-environmental behaviours (PEB’s). His recent research focused on using persuasive technologies to initiate and maintain PEB’s in employees, and his current research is examining the success factors for managing analytics projects. He has published articles in various journals, including Organization Science, Information Systems Research, and Journal of Management Information Systems, Small Group Research. In 2001, Dr. Staples was awarded Smith School of Business New Researcher Award and was awarded a Distinguished Faculty Research Fellowship in 2007.

Dr. Stephen W. Thomas is an adjunct professor at the Smith School of Business at Queen’s University in Kingston, ON, Canada. He is also the Director of the Smith Master of Management Analytics program, and the inaugural Director of the Smith Master of Management in Artificial Intelligence program.

Steve holds PhD, MSc, and BSc degrees in Computer Science. His main research interests are analytics, machine learning, and natural language processing. His research has been published in leading journals including IEEE Transactions on Knowledge and Data Engineering, IEEE Transactions on Software Engineering, Empirical Software Engineering, and others. He is a recipient of the Scotiabank Scholar research grant.

At Smith, Steve teaches courses on natural language processing, machine learning, database design, big data, and mathematical analysis in Smith’s Commerce, MMA, MMAI, MBA, and Executive Education programs. He was named the Professor of the Year in the MMA program in 2017, 2018, and 2019. He serves on the MMA advisory board.

Steve previously ran a tech startup in the world of big data, and before that, held an industrial operations research position at Raytheon. He has consulted widely on the topics of big data, text analytics, and machine learning. Steve lives in Kingston with his wife, three children, and dog.

Ken Wong is a faculty member and the Distinguished Professor of Marketing at Smith School of Business, where he has held both teaching and administrative positions. He was the principal architect of the first full-time degree program in Canada to operate completely outside of government subsidy: a distinction that earned him the cover of Canadian Business in April 1994. (The new Program has been rated by Business Week #1 worldwide among non-US MBAs on four occasions since its launch).

As a teacher, Ken has received numerous awards for his courses in strategic planning, marketing and business strategy. Most recently, he was named an Inductee into Canadian Marketing Hall of Legends. In 1998, Ken won the Financial Post's Leaders in Management Education award, a lifetime achievement award for his work in undergraduate, MBA, and Executive Development programs. Beyond Queen's, he has also taught in degree programs at Cornell, Carleton University, Radcliffe College and Harvard's Continuing Education Program and in executive programs at York University, University of Toronto, Dalhousie University and the University of Alberta. He is also a member of the Kingston Business Hall of Fame.

Ken is a frequent speaker and facilitator in conferences and executive development programs around the world. His clients have included Starbucks, Canada Goose, Toronto Blue Jays, Hoffman LaRoche, Equifax, Rogers, Bell, Telus and Fiserv to name just a few.

As a researcher, Ken has worked with the Strategic Planning Institute (Cambridge, MA) and the Conference Board of Canada. He writes regularly for Strategy magazine, Canadian Grocer and Meetings and Incentives, and had served as a regular columnist for Marketing magazine and the National Post. He has also written for the Financial Times, Globe and Mail and the Conference Board Review. His current research focuses on enhancing "marketing productivity" and brand profitability.

In addition to consulting for private corporations, Ken has served as a marketing and strategic planning consultant to a number of government agencies and departments and on various local, provincial and federal government task forces. He often assists on judging panels, most recently for the 2018Canadian "Best 50" competition (excellence in management) and the Canadian Entrepreneur of the Year.

He received his B.Comm and MBA degrees from Queen's University prior to a doctoral studies at the Harvard Business School. He is former Chairman of the Board, PBB Global Logistics Inc and has served as a member of Advisory Boards/Boards of Directors for the Canadian Marketing Association (CMA), Everest Asset Management AG, Equifax, Nature's Path, Southmedic, Level 5 Strategy Group, London Drugs and the Kingston YMCA.. He is listed in the Canadian Who's Who and International Who's Who of Business Professionals.

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