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Faculty & Instructors

At Smith School of Business, you’ll be learning from a team of professors who work together to integrate knowledge across functional disciplines.

Smith faculty members have outstanding academic credentials and have frequent contact with the business community through their own consulting practices and our executive education programs. The excellent student-to-professor ratio means you will have unparalleled access to your professors both in and outside of class, and you will find them very responsive to your needs.

Faculty and instructors subject to change.

Meet Your Professors

Dr. Shamel Addas is an Associate Professor & Distinguished Research Fellow of Digital Technology at Smith School of Business. Prior to joining Smith in 2016, he was Assistant Professor of IS at IESEG School of Management in France. Shamel’s research centers on the intended and unintended impact of IS on organizational work. His current research interests include communication technology interruptions, the dark side of IS, and health information technologies. His research has been published in leading journals such as MIS Quarterly, Journal of Management Information Systems, Journal of the Association for Information Systems, Information Systems Journal, and others. He has also presented his work at various academic conferences, including the Academy of Management, ICIS, AMCIS, HICSS and ASAC. Shamel has won several teaching and research awards, including a 2010 Best Paper Award (2010 Pre-ICIS Workshop on HCI Research).

Dr. Addas completed his PhD at McGill University in 2013. He also holds an MBA from the John Molson School of Business and a BSc. in Mechanical Engineering from the American University in Cairo. Prior to joining academia, he held positions in various areas such as consulting, customer service and support, operations analysis, quality assurance, and production management.

Graduating with an Arts degree, I trained as a chartered accountant with PwC in the UK, qualifying in 1982. After a couple of years working as a management accountant in the UK automotive industry, I moved with my wife to Canada where I rejoined public accounting with KPMG in 1985 and qualified as a Canadian chartered accountant in 1987.

Working as a licensed public accountant and audit partner, my professional interests were always broad and encompassed the provision of auditing, accounting and taxation services. I have frequently acted as an advisor on issues relating to governance, strategy development and mergers & acquisitions. Having worked in several KPMG offices, I served clients drawn from a range of industries including wholesale and retail, manufacturing and processing, distribution and transportation, tourism and hospitality, life sciences and software. In the Not-for-Profit sector, I worked with municipalities, public utilities, housing corporations, children’s aid societies and small charitable organizations in the social services field.

In addition to my client service responsibilities, I proudly served as chair of the firm’s KPMG Enterprise Learning Council, a group of KPMG partners tasked with the development and delivery of a learning program for the firm’s staff advising private company clients.

Having served as the Managing Partner of KPMG’s Kingston office, I retired from the firm in 2014. I now teach part-time at Queen’s (Smith School of Business FT MBA, Graduate Diploma in Business and Executive Education) and serve on the Board of Directors of a large private company. I also act as a consultant to a couple of private companies and serve on the investment committee of a private foundation.

Goce Andrevski is an associate professor in Strategy and Organization. He received his PhD from the University of Kentucky. He also holds an MBA from Grand Valley State University and a BBA from the University of Sts. Cyril and Methodius, Skopje, R. Macedonia.

Goce Andrevski’s research explores how firms can systematically outperform rivals in dynamic competitive environments. His research interests include competitive dynamics, alliance networks, and strategic entrepreneurship. Goce is a member of the editorial board for Journal of Management and his research has been published in journals such as Strategic Organization, Information Systems Research and Journal of Management. His research has received 2011 Dorothy Harlow Best Paper Award (Academy of Management), 2010 Best Published Paper Award (Information Systems Research) and 2009 Best Doctoral Student Paper Award (Academy of Management).

One of the architects of Smith School of Business' innovative MBA for Science and Technology — Canada's first specialized MBA — Mr. Anger is an authority on business curriculum development.

In 1997 he was appointed Chair of the School's Undergraduate Program where he is responsible for the curriculum review and ongoing improvement of the School's BCom program.

Mr. Anger also teaches Finance and Accounting for Smith's Executive MBA program. He integrates financial accounting with the finance courses in the program, and he plays a leading role in advising Executive MBA participants on their projects, and in integrating financial considerations into the curriculum.

In the private sector, Mr. Anger is a leader in the application of learning technologies for bankers and other professionals. He earned both a Bachelor of Science (Honours) and an MBA degree at Queen's University.

Laurence Ashworth is a researcher and teacher at the Smith School of Business. He completed his Ph.D. in 2004 at the University of British Columbia prior to coming to Queen’s.

His research is quite varied, but he is generally interested in social and emotional influences on consumers’ decision-making. His work has been published in a variety of top journals such as, the Journal of Consumer Research, the Journal of Marketing, and the Journal of Consumer Psychology. He also comments regularly and has had his work cited in the New York Times, the National Post, the Globe and Mail, Macleans, Psychology Today, etc. He has been interviewed on Canada AM, Global TV, and other television and radio stations.

Laurence teaches courses on Principles of Marketing and Consumer Behaviour to students in the undergraduate, M.Sc., Ph.D., and M.B.A. programs at the Smith School of Business. A central theme of Laurence’s teaching is to integrate broad strategic approaches to marketing with more specific, evidence-based ideas that help predict how and why consumers will react to the decisions that marketers make. The goal is to provide students with a broad framework that they can take to the marketplace that will help them make good marketing decisions.

A world in which technology enables businesses to prosper, employees to thrive, and a culture for driving results to flourish is the vision behind Kathryn Brohman’s thought leadership in sustainable execution.

An Associate professor at Smith School of Business, Queen’s University, Kathryn has co-authored several books that focus on how today’s organizations can navigate business practices to drive short-term results without compromising long-term success. Her most recent book entitled SHIFT: A New Mindset for Sustainable Execution presents results from her work with over 750+ organizations that helped translate strategy into action. The book provides a pragmatic approach to identifying salient execution barriers, filling gaps to stabilize an execution backbone, and removing distractions to seamlessly adapt to change.

Since arriving at Queen’s University in 2003, Kathryn has pioneered programs in Strategy Execution and Digital Transformation across MBA and executive programs. She has worked with hundreds of organizations in North America to translate strategy into action. Kathryn has received multiple funding grants from the Social Sciences and Humanities Research Council (SSHRC) as well as the Ontario Research Foundation and published her work in premier journals including MIS Quarterly, Decision Sciences, Harvard Business Review, MIS Quarterly Executive, and Communications of the ACM.

Paul Calluzzo is an Associate Professor & Toller Family Fellow of Finance at Smith School of Business at Queen’s University.

He received his Ph.D. in Finance from Rutgers Business School and a B.A. in Economics from Williams College.

His research interests are focused on institutional investors, corporate governance, mutual fund performance, and empirical asset pricing. His research articles have been published in leading journals including the Journal of Financial Economics, Management Science, Journal of International Business Studies, and the Journal of Corporate Finance, and featured in various media such as The Globe and Mail, Bloomberg and Morningstar.

Dr. Detomasi is an Adjunct Associate Professor & Distinguished Teaching Fellow of International Business at Smith School of Business, Queen's University. He completed his PhD from the Department of Political Studies at Queen's University in 1999, specializing in international political economy. He also holds a Master of Arts in War Studies from the Royal Military College of Canada, a Bachelor of Arts (Honours) from Queen's University, and is a graduate of the Executive Program on the Global Financial System from the John F. Kennedy School of Government, Harvard University.

Dr. Detomasi's research interests include globalization, corporate and non-profit governance, and corporate strategy.  He is nearing completion of the book manuscript Between Market and State: The Oil Multinational in Geopolitical Competition, currently under review at University of Toronto Press. He teaches courses on strategy, governance, and the geopolitics of global competition in undergraduate, MBA, and executive education programs at Smith School of Business and abroad. He has served as Academic Director for Global Business, Queen’s Executive Education.  He as has also served for a five-year term as academic director for the Fundamentals of Governance Program, Queen’s Executive Education.

Shai Dubey teaches courses in negotiations, cross-cultural management, ethics, domestic and international business law and entrepreneurship.

Shai earned his Bachelor's Degree from the University of Toronto and his Law Degree from Queen's University. Shai is also a graduate of the aviation Flight Technology Program at Seneca College. 

After graduating from Seneca College in 1984, he began his working career as a commercial pilot. In 1985 he founded and ran both an executive aircraft charter company and a flight training school based in Toronto. After selling this company, Shai worked as an aviation consultant providing strategic and regulatory advice to Canadian and foreign clients. He practiced law on Bay Street and then ran a global company prior to joining Queen’s.

Dr. Gagnon is an expert on capital markets and risk-management. He holds a Ph.D. in Finance from the University of Toronto, a M.Sc. in Finance and a Bachelor's degree in Business Administration from the Université de Sherbrooke. Dr. Gagnon's research is published in leading academic journals including the Journal of Financial Economics and the Journal of Financial and Quantitative Analysis.

Dr. Gagnon is a seasoned practitioner who oversaw the bank's global interest rate derivatives exposures and developed risk-management methodologies and policies during his stint in senior management at the Royal Bank of Canada. He consults for a number of organizations in the finance and the non-finance sectors and is actively involved in executive development both in Canada and abroad.

Professor Gagnon has been quoted extensively in the Globe and Mail, National Post and Toronto Star and featured on national television and radio programs including BNN, CBC' The National, CBC' Newsworld, CTV's Canada AM, CBC's Ontario Morning, TVO's The Agenda, TFO, RDI, CBC's National Radio Syndication, and CBC Radio-Canada. His recent editorial in the National Post, "Fees and Leverage", explains the origins of the credit crisis and provides a five-point plan to reform the financial system.

Peter Gallant, Director of the MMIE program at Smith School of Business, is an authority on the financing of new ventures. He is Vice President, Business Development and Regulatory Affairs at Veolia Water Solutions and Technologies. In 2012, he was appointed by the Ontario government as a Director of WaterTAP – an organization created to facilitate Ontario’s economic advantage by capitalizing on the province’s innovative water sector. He was also the Founding President of Pathogen Detection Systems Inc. He has a PhD in electrical engineering from Queen’s University.

Ricard Gil received his PhD in economics from the University of Chicago in 2004 and a BA in economics from Universitat Pompeu Fabra in Barcelona, Spain, in 1999. His training also includes a post-doc in organizational economics at Harvard Business School, and visiting positions at the MIT Sloan School of Management and the management department of the London School of Economics.

He has held other visiting and teaching positions at other universities such as Universidad de Navarra and IESE in Spain, the University of Tokyo and Hitotsubashi University in Japan, or Yonsei University in South Korea. Prior to joining Smith in 2018, Ricard was an economics professor at the Department of Economics of the University of California in Santa Cruz from 2004 to 2011, and a professor of economics and strategy at the Carey Business School of the Johns Hopkins University from 2011 to 2018.

Ricard’s research specializes in organizational economics with a focus on industrial organization, strategy and applied microeconomics. Some of his research interests are the effect of competition on outcomes and firm boundaries as well as the impact firm organization on transaction performance, in various contexts such as media industries, online markets, and transportation. Ricard's research has appeared in top economics and business journals such as American Economic Journal, Journal of Law, Economics, and Organization, Marketing Science and Management Science, among others.

Jim Hamilton is a proven sales and marketing executive with over 19 years of experience in forming and growing start-up companies, as well as, leading sales and marketing teams in mid-sized and larger companies. Currently, Mr. Hamilton spends most of his time as an instructor. He is a lecturer at Smith School of Business where he teaches courses in marketing strategy, sales and sales management at both the graduate and undergraduate levels.

Mr. Hamilton owns an advisory firm that provides reputation management, sales, marketing, and CRM strategy services to individual professionals and corporations. Some of his clients have included Bayer, Altana, IBM, and MDS Sciex.

Mr. Hamilton obtained an Honours Degree in Actuarial Science (BSc.) from the University of Western Ontario (Canada) in 1990. He then earned an MBA from the Richard Ivey School of Business (Canada) in 1995.

As the Founder of Level5, David has built a firm dedicated to creating value for client partners’ most important asset: their brand. This has provided David with a unique insight into a global range of market sectors. As a result, he has been able to work alongside progressive, brand-driven business leaders in creating and delivering brands that have been successful financially, socially, and culturally.

David received his BA (Hons) in Political Studies at Queen’s University and has studied Strategic Leadership at the Kellogg School of Business. His rich corporate and consulting experience from previous positions such as the CMO of Corus Entertainment and the SVP Marketing and Strategic Planning at Labatt, has allowed him to thrive in uncovering provocative insight and potential – in people, brands, and businesses. He has a proven strategic business sense and is both a world-class communicator and facilitator.

Entrepreneurs, business professionals, and students want to hear what David has to say. He is a frequent lecturer and speaker at Canada’s leading business schools and conferences – David is an Adjunct Professor of Marketing at both the Smith School of Business at Queen’s University and the Schulich Executive Education Centre at York University. He has published three books: The Brand-Driven CEO, The Value of a Promise Consistently Kept, and Brand Forward, Brand Back. In 2013, he was honoured for his outstanding work and contributions by being inducted into the American Marketing Association’s Marketing Hall of Legends.

Shannon Kot is an experienced leader and Partner in Deloitte’s consulting practice, based in Ottawa, and focused on supporting her clients on their most critical technology-enabled transformation initiatives. Over the last 14+ years, she has focused on serving both Government and Corporate clients. She has worked with Government of Canada clients on major technology implementation programs, helping to bring greater project management rigor, discipline, and capability. She is experienced in designing technology-enabled operating models and supporting clients and teams through multi-disciplinary transformations. She works with her clients throughout the end-to-end process – from visioning, scoping, design, implementation, and operations. She has a proven history of navigating complex stakeholder environments and integrating large and complex project delivery. She is a sought-after coach and mentor who has a passion for empowering and developing the next generation of amazing business leaders.

Patrick joined Smith School of Business in November 2012 following two years of teaching in Kyoto, Japan. As a university administrator, Patrick has held roles in recruitment & admissions, database management and program leadership. As the Associate Director, Master of Management Analytics, he played a principle role in significant curriculum updates and the successful development & launch of the Master of Management in Artificial Intelligence program. Until recently, Patrick acted as Director, Strategic Planning & New Initiatives, working closely with the Smith Executive Leadership team to lead cross-portfolio strategic planning, policy development, implementation, communications, and operational support.

The Centre for Course Development provides pedagogical and content development support for faculty at Smith School of Business. As Director of the Centre, Patrick oversees a team of instructional designers, multimedia content creators, case writers, and technical supports who work collaboratively with faculty to create learning resources to improve the Smith learning experience.

Salman is an Associate Professor of Management Information Systems at Smith School of Business.  He is an award-winning teacher and has extensive domestic and international teaching experience in both degree and non-degree executive education. He is a former Director of Smith's Executive MBA and Full-time MBA programs and former Executive Director of Queen's Executive Education. He regularly advises senior managers in corporations and the public sector, and is frequently featured in the press on matters relating to managerial decision making and technology strategy.  He has consulted with numerous organizations including Bell Canada, Sun Life Insurance, Canadian National Railway, Accenture, and Business Development Bank of Canada.

Elspeth Murray has served as the Associate Dean - MBA and Master’s Programs from 2012-2022 and has been a professor of Strategy and Entrepreneurship at Smith School of Business since 1996. She also holds the CIBC Fellowship in Entrepreneurship, and founded Smith's Centre for Business Venturing. She is the Director of the Centre for Entrepreneurship, Innovation & Social Impact. Prior to joining Smith, she worked in industry for 7 years for several firms including IBM, and Canadian Tire. As an integral part of her work in the strategy and new venture fields, Dr. Murray specializes in the management of change. In 2002, she co-authored a best-selling book, Fast Forward: Organizational Change in 100 Days, Oxford University Press, with Dr. Peter Richardson. She has recently co-developed (with Dr. David Saunders) the Analytics Climate Assessment Tool (ACAT), which is used to assess organizations technological capacity, skill sets, and analytics culture. Current research is focused on best practices in leading and managing change to create an analytics culture.

Dr. Murray teaches on many MBA and Executive Education programs, and consults widely with a diversity of firms including BMW, Detour Gold, Wawanesa Insurance, Versacold Logistics and the Auditor General for Canada. She serves as a Director for several firms and is an advisor to several start-ups and CEO's. Dr. Murray received an undergraduate degree in computer science and mathematics, and an MBA, both from Queen's University. Her doctorate in Strategy and Management Information Systems was completed at the Richard Ivey School of Business.

Geoff Pond has been a member of RMC’s Department of Management since July, 2015 and taught an adjunct basis at both Queen's University (Smith School of Business and Engineering & Applied Science) and uOttawa (Telfer School of Business) since 2016.

Prior to joining academia, Dr. Pond spent 7 years as a member of Defence Research and Development Canada as an analyst with the Centre for Operations Research and Analysis. He has been a member of NATO and ABCA research panels, authored a number of government reports, and presented research at a number of national and international conferences.

His research is focused on optimization of resources, specifically in support of fleet management. His PhD in mechanical engineering was awarded by the University of New Brunswick in 2006. Dr. Pond also holds a Masters Degree in Public Administration awarded by Queen's University.

Shyam Ramchandani, Ph.D., Vice President of Research, is a serial life sciences entrepreneur with over a decade of drug discovery industry experience, having founded and successfully financed two biopharma ventures. Before his entrepreneurial endeavors, Shyam was a research scientist at Tularik Inc. and Cytokinetics, where he actively participated in preclinical activities, including drug discovery and business development efforts in cancer, immunology, and cardiac muscle biology. Shyam currently serves in adjunct appointments in Ophthalmology and the Smith School of Business at Queen’s University. Shyam has an M.B.A. from Queen’s University and earned his doctorate in Pharmacology and Therapeutics at McGill University with his thesis work being the basis for the founding of MethylGene, a prominent Canadian biopharma company that merged with Mirati Therapeutics.

Dr. Raver is an Associate Professor and E. Marie Shantz Faculty Fellow in Organizational Behaviour at Smith School of Business, and is also cross-appointed to the Department of Psychology. She is an authority on interpersonal relations and group processes at work, with a specific emphasis upon the ways in which employees support each other and build high-performance environments (e.g., helping, promoting learning) versus engage in counterproductive actions that undermine each other (e.g., harassment, bullying, relationship conflicts).

Professor Raver's scholarship in this area has been internationally recognized through best paper awards from the Academy of Management and from the International Association of Conflict Management (IACM), and her work on these topics has been published in prestigious outlets including the Academy of Management Journal and the Academy of Management Review. A second area of Professor Raver's expertise pertains to workplace diversity and cultural differences, where her current focus is on the integration of diverse or dissimilar employees into work groups and organizations. Her work has also included cross-cultural investigations of conflict processes and societal control systems. Her scholarship in this domain has also earned awards, including the Outstanding Article Award from IACM, and has been published in the Journal of Applied PsychologyHuman Resource Management Review, and in several book chapters. Professor Raver has worked with a number of organizations from both the private and public sectors in the U.S. and Canada. She is also regularly invited to speak about building positive organizational cultures, teams, workplace harassment, conflict, and diversity to associations of academics, policy makers, and employees. Her work has been profiled in media outlets including The Globe & Mail, the National Post, and the Chicago Tribune.  Professor Raver teaches courses in human resource management, organizational behaviour, and group processes that span academic programs (Commerce, MBA, MSc, PhD). She is also actively involved in professional service, including serving on the Editorial Board of Negotiation and Conflict Management Journal and acting as an ad-hoc reviewer for numerous top-tier journals.

Matt Reesor is Director, Smith MBA at Queen’s University. He has held numerous administrative leadership positions since joining the School in 2011.

He has also been an Adjunct Lecturer since 2013 and has designed and taught a variety of communication-themed graduate courses and Executive Education programs.

Earlier in his career, Matt was a Lecturer at Nagoya University of Commerce and Business (NUCB) where he was recipient of the Outstanding Teacher of the Year Award in 2003.

He is the author of a best-selling communications textbook published by Macmillan Japan (2004).

Peter Richardson has been a faculty member of the School of Business for 37 years. He teaches both introductory and advanced strategy courses in the School of Business on the Executive MBA programs and on a number of the School’s one and three week Continuing Education programs.

Together with Elspeth Murray, Peter has authored a book, entitled Fast Forward: Organizational Change in 100 Days, published by the Oxford University Press in 2002. An accompanying Guide was published early in 2003. Through his research and associated consulting activities, he has developed a unique concept of Strategy as Action, and has written several papers on this topic. During his 30-plus years at Queen’s University, Peter has authored over 90 papers and case studies on strategic management. In his previous book, Cost Containment: The Ultimate Strategic Advantage, one of the few books written on cost improvement, Peter described a novel strategic approach to cost improvement that has been adopted in many organizations in both the public and private sectors. At present, Peter is exploring the impact of the increasing demand for speed in business, which he believes has profound implications for organization change, strategy implementation, risk management and organization processes.  

Peter consults widely with both public and private sector organizations, working closely for extended periods with senior executives on strategy development and deployment. Corporate clients have included Codelco, Vale, Anglo-American Corporation, Alcoa, BHP Billiton, Barrick Gold, Bell Canada, CIBC, CIBC-Mellon, De Beers Canada, Ivanhoe Mines, Ivanplats, Redpath Mining, Quadra Chemicals, Gibson Energy, and Xerox. In the Public Sector, clients have included the Supreme Court of Canada, The Office of the Auditor General for Canada, The Surveyor General of Canada, Health Canada, Natural Resources Canada and Health Canada. He has also been retained as a consultant on more than 20 major international mining projects including the successful development and construction of the Collahuasi copper mine in Chile which is to-date the world’s largest and highest single mining project, and the Victor Diamond Mine in Canada – designated globally as the ‘Mine of the Year in 2009’.    

Peter has also carried out strategic planning assignments for a number of Associations including the Professional Engineers of Ontario (PEO), the Association of Ontario Land Surveyors, The Consejo Minero de Chile, the Insurance Brokers Association of Canada, the Zinc Association, and the Mining Association of Canada.

Mr. Robertson was an investment banker for nearly 20 years and has over US$100 billion in completed transaction experience.  He has extensive M&A experience (>US$80 billion) as well as significant ECM, DCM, corporate lending and restructuring experience (>US$20 billion collectively) across a broad group of sectors.  Mr. Robertson has executed numerous award winning and notable transactions across the globe having lived and worked in Asia (15 years) as well as in New York and San Francisco (4 years).  He has held numerous senior positions, including Co-Head of Investment Banking, Asia and Head of Sectors, Asia.  Employers have included Lazard Freres, Credit Suisse First Boston/Donaldson, Lufkin & Jenrette and The Royal Bank of Scotland/ABN Amro. 

Mr. Robertson currently teaches a variety of finance courses across numerous programs at the Smith School of Business, including courses in the Executive MBA, Master of Finance, MBA, Master of International Business, Accelerated MBA and Bachelor of Commerce programs.  He is also the Finance Expert in Residence in Smith’s Career Advancement Centree.  Mr. Robertson is conversant in Mandarin and Spanish.  He earned his H.B.A. from the Richard Ivey School of Business at the University of Western Ontario.

Dr. Kate Rowbotham is an assistant professor at Smith School of Business. Dr. Rowbotham received her Bachelor of Arts (Honours) in Political Studies and French and her Master of Science in Management from Queen’s University. She completed her PhD at the Joseph L. Rotman School of Management at the University of Toronto in 2009.

Dr. Rowbotham’s research focuses primarily on the interaction of personal and professional lives. Her dissertation examined the relationship between employee knowledge of a coworker’s deviant behaviours outside the workplace and reactions to the coworker within the workplace. Other research interests include gender issues, modesty, and negotiations. Dr. Rowbotham’s work has been presented at international conferences in North America and Europe.

Dr. Rowbotham has taught human resource management, organizational behaviour, and negotiations at Queen’s University and the University of Toronto, where she won a teaching effectiveness award. Dr. Rowbotham has worked in educational and non-profit industries, and in small business management.

Professor Schneider does research in empirical microeconomics, with a focus on industrial organization, information economics, and behavioral economics. He uses both laboratory experiments and small and large-scale field experiments with firms and government agencies; analysis of large observational data sets; and collaboration with applied theorists to test economic theories.

For example, in the field of information economics, his work has tested a range of classic theories of asymmetric information, such as adverse selection in the used car market and agency problems in the auto repair market. Some of this work also examines solutions to the inherent contracting and incentive problems, such as when personal connections are a viable substitute for formal contracts. In behavioral economics, he has examined why people do not always complete tasks on time – for example, why people sometimes pay a parking ticket or file taxes late – and in auctions, he examined why bidders sometimes overbid and whether competitive spirits, inattention, and other psychological phenomena are to blame.

Kurt Schobel is a Lecturer at Smith School of Business and also an Assistant Professor in the Management & Economics Department at the Royal Military College of Canada. In addition to teaching, Kurt is a moderator in CMA Ontario's Strategic Leadership Program and is the President of Schobel Associates Inc., a small research company based in Kingston, ON.

Prior to working at RMC, Kurt spent 20 years in Canada's Air Force and fulfilled a number of Comptroller positions at 4 Wing Cold Lake, at the Canadian Forces Support Unit at NORAD Headquarters in Colorado Springs, and in the Middle East as part of the United Nations Disengagement Observer Force (UNDOF) in the Golan Heights. He was also part of the National Defence Headquarters team that conducted internal audits of Canada's deployed units from 1994 to 1997.

Kurt completed his MBA in 2002, earned his CMA in 2007 and became a Fellow of The Society of Management Accountants in 2014.

Current research includes: Balanced Scorecard for Public and Non-profit Entities; Strategic Outsourcing; and CIO/CFO relations.

Matthias Spitzmuller is an Associate Professor of Organizational Behaviour at Smith School of Business.

His research focuses on team motivation/team leadership, and on helping behaviors/cooperative work behaviors and has been published in journals such as the Academy of Management Journal, American Psychologist, Journal of Applied Psychology, Journal of Management, Journal of Organizational Behavior, and Organizational Behavior and Human Decision Processes.

Matthias has taught classes on Organizational Behavior and Human Resource Management to undergraduate students, MBA students, and doctoral students. He has also served as a lecturer on leadership in executive education programs at the National University of Singapore and Harvard Business School Publishing. Prior to joining Smith School of Business, Matthias worked as an assistant professor at the National University of Singapore. Matthias completed his Ph.D. in Organizational Behaviour under the guidance of Prof. John R. Hollenbeck at Michigan State University.

He also holds an MBA from the University of St. Gallen in Switzerland. Before embarking on his academic career, Matthias worked for Kienbaum Management Consultants as assistant to the CEO and consultant. In his work for Kienbaum, Matthias consulted organizations on Strategic HRM issues and on realigning / reorganizing their HRM.

Professor Verter specializes on the application of operations research and data analytics for assisting policy makers in the public sector. His earlier work focused on service chain design and hazardous materials logistics. His current areas of research are socially responsible supply chains and healthcare analytics In the area of sustainability, he focuses on evidence-based policy design for incentivizing firms' product recovery initiatives; particularly for remanufacturing and recycling. He has published on the electronics industry extensively. In the area of healthcare, he focuses on preventive, primary, emergency, acute and chronic care processes, as well as their interaction.

Ken Wong is a faculty member and the Distinguished Professor of Marketing at Smith School of Business, where he has held both teaching and administrative positions. He was the principal architect of the first full-time degree program in Canada to operate completely outside of government subsidy: a distinction that earned him the cover of Canadian Business in April 1994. (The new Program has been rated by Business Week as #1 worldwide among non-US MBAs in the last four bi-annual rankings). Ken is also the Vice President, Knowledge Development for Level 5, a marketing consulting firm focused on brand strategy and execution.

As a teacher, Ken has received numerous awards for his courses in strategic planning, marketing and business strategy. Most recently, he was named an Inductee into Canadian Marketing Hall of Legends. In 1998, Ken won the Financial Post's Leaders in Management Education award, a lifetime achievement award for his work in undergraduate, MBA, and Executive Development programs. Beyond Queen's, he has also taught in degree programs at Cornell, Carleton University, Radcliffe College and Harvard's Continuing Education Program and in executive programs at York University, University of Toronto, Dalhousie University and the University of Alberta.

Ken is a frequent speaker and facilitator in conferences and executive development programs around the world.

As a researcher, Ken has worked with the Strategic Planning Institute (Cambridge, MA) and the Conference Board of Canada. He writes regularly for Strategy magazine,  Canadian Grocer and Meetings and Incentives, and had served as a regular columnist for Marketing magazine and the National Post. He has also written for the Financial Times, Globe and Mail and the Conference Board Review.  His current research focuses on enhancing "marketing productivity" and brand profitability.

In addition to consulting for private corporations,  Ken has served as a marketing and strategic planning consultant to a number of government agencies and departments and on various local, provincial and federal government task forces. He often assists on judging panels, most recently for the 2010 Canadian "Best 50" competition (excellence in management) and the Canadian Entrepreneur of the Year.

He received his B.Comm and MBA degrees from Smith School of Business, Queen's University prior to a period of doctoral studies at the Harvard Business School. He is former Chairman of the Board, PBB Global Logistics Inc and a member of  Advisory Boards/Boards of Directors for the Canadian Marketing Association (CMA), Everest Asset Management AG, Equifax, Nature's Path, Southmedic and the Kingston YMCA.. He is listed in the Canadian Who's Who and International Who's Who of Business Professionals.