Coaching for High Performance

Coaching for High Performance

3X4 Coaching: Managing for inspiration, motivation and growth

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Coaching for High Performance

About the program

Designed to equip managers with the tools, skills, and mindset of world-class coaches, Coaching for High Performance will help you empower the people you coach, increasing their commitment and improving their performance.

Coaches are leaders who do all they can to help people improve and succeed. Through the integration of examples from the sports and business worlds, you’ll work with an innovative framework to create a clear picture of what great coaches can achieve—and how they manage to achieve it.

In this remote learning program, individuals learn the concepts and skills of a coaching style of management that builds commitment, drives employee engagement, gets results, and can be integrated into their existing repertoire of leadership skills.

Enrollment for this program is limited to maintain low student-facilitator ratios.

Learn the skills of world-class coaches

Learning coaching skills is the best way to dramatically increase the commitment level and performance of your employees and team members. Good coaches are always interested in strengthening and empowering the people they coach, pushing them to grow, develop and become better at whatever it is they do.

Combining first-hand examples from both the sport and corporate worlds with an innovative coaching framework, Coaching for High Performance provides a clear picture of what good coaches do and shares their tools and techniques.

In this program you will learn to:

  • Utilize skills in communicating high expectations in a respectful and caring way
  • Build commitment and achieve results
  • Integrate new concepts into your existing repertoire of leadership techniques
  • Develop the competencies and confidence of your employees

Coaching Companion

The included Coaching Companion provides three months of online support delivered via email, reinforcing the tools learned in the workshop. Participants are given specific ‘homework’ in applying each of the core skill sets of the Coaching For High Performance model, guided in reflecting on their application, and provided with additional resources for deepening their development.

Who should attend

Managers who need to deliver results, build committed teams, and develop the next generation of leaders.

You might also be interested in: Leadership, Developing Your Leadership Presence

Drive performance. Develop your future.

In this program, individuals learn the concepts and skills of a coaching style of management that gets results, builds commitment, develops the ‘next generation’, and can be integrated into their existing repertoire of leadership skills.

Personal benefits

  • Improved relationships with employees
  • Strengthened confidence and motivation to lead
  • Greater success rate in achieving strategic initiatives

Organizational benefits

  • Improved retention of top staff
  • Employee engagement at all levels
  • A strong succession plan

This program is dedicated to six overarching themes:

  • Coaching Overview: Participants are introduced to the 3X4 Coaching Model and work together to define what effective coaching looks and sounds like as a leadership style, recognizing the crucial role of a relationship mindset when leading others.
  • Questioning & Listening: Often individuals find themselves in leadership roles on the basis of their functional expertise and problem-solving abilities. This can lead to a common leadership challenge known as the “curse of knowledge”. In this module participants identify key areas where their people require clarity in order to be committed and perform at the highest levels.
  • Giving Feedback: Using their own real workplace situations, participants are involved in a series of large group, small group, and triad exercises designed to demonstrate the impact of competent relevant feedback. Participants learn and practice using a feedback tool called BID to deliver reinforcing and corrective feedback that inspires commitment and a growth mindset in the people they are leading.
  • Recognition: Leaders experience how recognition can create a productive momentum to positively impact performance, particularly when setbacks are experienced. They explore through an exercise how to give more informal recognition and influence on others; and how to remove what blocks them from doing this.
  • Coaching in Action – GROW: Activities and skills are brought together, culminating in a pairs exercise that provides an opportunity for the participant to experience, first hand, how truly effective questions can allow people to solve their own challenges and how difficult but powerful respectful listening can be. Each participant has the opportunity to coach a colleague and be coached by a colleague on a coaching challenge they choose that is important to them.
  • Confronting: Participants learn how to effectively prepare themselves and the opening statement of a challenging conversation building on the skills developed throughout the program. They explore how requiring a change in another individual triggers resistance and they identify different forms that resistance can take and how to move through the resistance to address the change that is required.

Dynamic Remote Learning

Participate in the program from anywhere. Queen’s Executive Education remote learning programs combine live, dynamic video instruction with breakout sessions, panel discussions, and expert Q&A.

Our learning platform is fully encrypted, allowing you to connect securely from home, office or anywhere in between.

Remote programs are designed to fit within your schedule, allowing you to learn new skills and immediately put them to work.

Session Leaders & Speakers


Peggy Baumgartner has dedicated her life to teaching and coaching excellence. As Third Factor’s Director of Training, she works extensively with the most senior level of organizations, including CEOs and their executive teams. In addition to her corporate work, Peggy works to prepare Olympic athletes for competition. For the past three Olympic cycles, she has led sessions for the Women’s Hockey team heading into the Games, an experience Hayley Wickenheiser described as “the most stressful part of the entire quadrennial." Finally, Peggy is a key enabler of coaching at Right To Play, a Canadian not-for-profit advancing peace and development goals through play, where she has led the adaptation of the Coaching for High Performance program to meet the needs of 15,000 volunteer coaches, and travelled to Rwanda to lead the roll-out.

Upcoming Sessions

Session Date May 20 to Jun 17, 2021 View session details
Location Remote Learning
Program Fees $1,775 CAD (plus applicable taxes)
Session Date Oct 14 to 28, 2021 View session details
Location Remote Learning
Program Fees $1,775 CAD (plus applicable taxes)

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