Managerial Decision Making - Virtual
7 Instructional Hours

Managerial Decision Making - Virtual

Using analytics and intuition to avoid common biases

View session dates

Managerial Decision Making - Virtual

About the program

Every day as a manager, you’re asked to make choices. Some bigger and more public than others, but they all add up. Over time it is your decision-making track record that establishes your reputation and impacts the future of your organization.

Is decision-making an art or a science? The truth is, it’s both. This 7-hour program will demonstrate how to blend intuition and analytics in order to select the best next move.

You’ll leave with a practical framework, designed to help you avoid common biases to arrive at and implement decisions that are both effective and ethical.

In this program you will learn to:

  • Utilize different prescriptions for positive decision-making practices in the future based on learnings from other successful managers and business leaders' decision making 
  • Discuss and build a framework for both strategic and tactical problem-solving – an asset for any managers faced with making important decisions about their businesses
  • Understand the impact of your decisions across the organization

Dynamic Virtual Classroom

Participate in the program from anywhere. Our online learning platform combines live, interactive video instruction with breakout sessions, panel discussions, and expert Q&A.

Who should attend

This program is designed for business professionals and managers from all functional areas who are involved in decision-making for their team, unit, or organization.

You might also be interested in: Leadership, Strategy

CCDI Partnership

CCDI

Smith School of Business is an Employer Partner of the Canadian Centre for Diversity and Inclusion.

Personal benefits

  • Avoid common biases to arrive at and implement decisions that are both effective and ethical
  • Blend the art and science of decision-making into a practical process
  • Increased responsiveness to internal and external customer needs
  • Avoid decision-making traps and resolve decision-making bottlenecks

Organizational benefits

  • Make effective decisions in uncertain and risky environments
  • Ensure that decisions are made at the right level in the organization
  • Improved productivity through better teamwork, communication, and coordination
  • Better use and allocation of limited resources

Program Content

Throughout this 7-hour remote learning program, you will examine strategic decision making, as well as study managerial and organizational decision processes in the context of breakthrough research from business management, behavioural economics, and cognitive science.

Through briefings, case studies, and exercises—you will explore decision-making challenges, especially in uncertain and changing business environments, and consider a framework for making effective decisions.

  • Learn how to analyze uncertain and complex industry and business environments, and discuss the risks of under- and over-analysis
  • Study the role of intuition and judgment in strategic decision making, as well as look at inherent biases and traps in such approaches
  • Through case study discussion, analyze decision-making situations, and evaluate feasible alternatives and criteria
  • Learn how to blend the art and science of decision-making into a practical framework for solving strategic problems
  • Consider barriers and bottlenecks that can bog down decision processes, and discuss approaches for improving the efficiency and quality of organizational decision-making

Dynamic Virtual Classroom

Participate in the program from anywhere. Our online learning platform combines live, interactive video instruction with breakout sessions, panel discussions, and expert Q&A.

Our learning platform is fully encrypted, allowing you to connect securely from home, office or anywhere in between.

Virtual programs are designed to fit within your schedule, allowing you to learn new skills and immediately put them to work.

This program is available in an alternate format: View in-person program

Session Leaders

Session leaders include senior professors from Smith School of Business and knowledgeable experts from industry. These outstanding teachers are constantly in touch with today's business world through real-world business experience, Board memberships and their own consulting practices.

Salman is an Associate Professor of Management Information Systems at Smith School of Business.  He is an award-winning teacher and has extensive domestic and international teaching experience in both degree and non-degree executive education. He is a former Director of Smith's Executive MBA and Full-time MBA programs and former Executive Director of Queen's Executive Education. He regularly advises senior managers in corporations and the public sector, and is frequently featured in the press on matters relating to managerial decision making and technology strategy.  He has consulted with numerous organizations including Bell Canada, Sun Life Insurance, Canadian National Railway, Accenture, and Business Development Bank of Canada.

Upcoming Sessions

Session Date Jun 1 to 2, 2022 View detailed schedule
Location Virtual Classroom
Program Fees $975 CAD (plus applicable taxes)

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