Faculty & Instructors

Julian is the author of The Science of Leadership: Lessons From Research for Organizational Leaders, which was published by Oxford University Press (New York) in January, 2014. His research interests focus on the nature and development of transformational leadership and employee well-being, and he is also the author of well over 200 research articles and book chapters, and the author or editor of several books, including Employment, Stress and Family Functioning (1990, Wiley & Sons); The Union and Its Members: A Psychological Approach (1992, Oxford University Press); Changing Employment Relations: Behavioral and Social Perspectives (1995, American Psychological Association); Young Workers (1999, American Psychological Association); and The Psychology of Workplace Safety (2004, American Psychological Association). He is also co-editor of the Handbook of Workplace Violence (2006, SAGE Publications), and senior editor of both the Handbook of Work Stress (2005), Handbook of Organizational Behaviour (2008), all published by SAGE, The Psychology of Green Organizations (2015) and Work and Sleep: Research Insights for the Workplace (2016), both published by Oxford University Press).

Julian was formerly the editor of the American Psychological Association's Journal of Occupational Health Psychology, served as the chair of the American Psychological Association's Task Force on Workplace Violence in 2001-2, and was the chairperson of the Advisory Council on Occupational Health and Safety to the Ontario Minister of Labour from 1989-1991.

Julian is a Fellow for the Royal Society of Canada, the Society of Industrial and Organizational Psychology, the European Academy of Occupational Health Psychology, the Association for Psychological Science, and the Canadian Psychological Association. Julian was the recipient in 2016 of the Distinguished Contributions to Industrial and Organizational Psychology by the C-SIOP Division of the Canadian Psychological Association.

Julian was named one of the 2020 recipients of the Distinguished University Professor designation, Queen’s University’s highest research-related honour. MacLean's magazine named Julian as one of Queen's University's most popular professors in 1996. Julian received the National Post's "Leaders in Business Education" award in 2001 and Queen's University's Award for Excellence in Graduate Student Supervision in 2008.

Julian received his Ph.D in 1979 from the University of the Witwatersrand, in Johannesburg, South Africa, where he subsequently taught in the Psychology Department. He joined Queen's University in 1984, initially teaching in the Department of Psychology. Julian moved to the School of Business in 1994; and served as the Associate Dean with responsibility for the Ph.D, M.Sc and Research programs in the School of Business from 1997-2011.

Christine Coulter is a faculty member in the organizational behaviour/human resources area group. She teaches human resources, human capital management, and industrial relations in the Commerce and MBA programs. Christine is interested in the vast complexity of employee relations, especially: the role of government in the regulation of work and workplaces; employee rights, accommodation and inclusion; and unions in Canada. She has also delivered sessions and been a panellist on such topics as EDI strategy, workplace accommodations, collaboration, and professional integrity.

Christine is Chair of the Smith Academic Appeals Committee and sits on various Queen’s and Smith committees. She has also held administrative positions at Smith, and regularly consults on policy and procedure across the school. Prior to joining Queen’s in 2001, Christine worked as a project analyst at the Teachers’ Pension Plan in Toronto.

Christine holds a B.A. (Honours) from Queen’s University, a Master of Arts from Western University and a Master of Industrial Relations from Queen’s. She holds Certificates in Administrative Adjudication and Human Rights Theory and Practice from Osgoode Hall Law School. She is a member of the Society for Human Resource Management, and has been a contributing panel member for the Human Resource Professional Association CHRP Knowledge Exams. She regularly writes teaching cases for courses and case competitions.

Barry Cross is an expert and thought leader in innovation, execution and operations strategy. He joined Smith School of Business after nearly 20 years in the automotive and manufacturing sectors with Magna Autosystems and DuPont, where he led many key strategic initiatives, including nearly 30 program launches in North America, Asia, Latin America and Europe.

Barry speaks and consults widely in the areas of Lean Innovation, Strategy, Projects and Execution, enabling organizations to create sustainable value for their customers. He is the bestselling author of three books, including Simple: Killing Complexity for a Lean and Agile Organization, and several Most Read articles.

Shai Dubey teaches courses in negotiations, cross-cultural management, ethics, domestic and international business law and entrepreneurship.

Shai earned his Bachelor's Degree from the University of Toronto and his Law Degree from Queen's University. Shai is also a graduate of the aviation Flight Technology Program at Seneca College. 

After graduating from Seneca College in 1984, he began his working career as a commercial pilot. In 1985 he founded and ran both an executive aircraft charter company and a flight training school based in Toronto. After selling this company, Shai worked as an aviation consultant providing strategic and regulatory advice to Canadian and foreign clients. He practiced law on Bay Street and then ran a global company prior to joining Queen’s.

Ricard Gil received his PhD in economics from the University of Chicago in 2004 and a BA in economics from Universitat Pompeu Fabra in Barcelona, Spain, in 1999. His training also includes a post-doc in organizational economics at Harvard Business School, and visiting positions at the MIT Sloan School of Management and the management department of the London School of Economics.

He has held other visiting and teaching positions at other universities such as Universidad de Navarra and IESE in Spain, the University of Tokyo and Hitotsubashi University in Japan, or Yonsei University in South Korea. Prior to joining Smith in 2018, Ricard was an economics professor at the Department of Economics of the University of California in Santa Cruz from 2004 to 2011, and a professor of economics and strategy at the Carey Business School of the Johns Hopkins University from 2011 to 2018.

Ricard’s research specializes in organizational economics with a focus on industrial organization, strategy and applied microeconomics. Some of his research interests are the effect of competition on outcomes and firm boundaries as well as the impact firm organization on transaction performance, in various contexts such as media industries, online markets, and transportation. Ricard's research has appeared in top economics and business journals such as American Economic Journal, Journal of Law, Economics, and Organization, Marketing Science and Management Science, among others.

Jim Hamilton is a proven sales and marketing executive with over 19 years of experience in forming and growing start-up companies, as well as, leading sales and marketing teams in mid-sized and larger companies. Currently, Mr. Hamilton spends most of his time as an instructor. He is a lecturer at Smith School of Business where he teaches courses in marketing strategy, sales and sales management at both the graduate and undergraduate levels.

Mr. Hamilton owns an advisory firm that provides reputation management, sales, marketing, and CRM strategy services to individual professionals and corporations. Some of his clients have included Bayer, Altana, IBM, and MDS Sciex.

Mr. Hamilton obtained an Honours Degree in Actuarial Science (BSc.) from the University of Western Ontario (Canada) in 1990. He then earned an MBA from the Richard Ivey School of Business (Canada) in 1995.

Elspeth Murray has served as the Associate Dean - MBA and Masters Programs since 2012, and has been a professor of Strategy and Entrepreneurship at Smith School of Business since 1996. She also holds the CIBC Fellowship in Entrepreneurship, and founded Smith's Centre for Business Venturing. Prior to joining Smith, she worked in industry for 7 years for several firms including IBM, and Canadian Tire. As an integral part of her work in the strategy and new venture fields, Dr. Murray specializes in the management of change. In 2002, she co-authored a best-selling book, Fast Forward: Organizational Change in 100 Days, Oxford University Press, with Dr. Peter Richardson. She has recently co-developed (with Dr. David Saunders) the Analytics Climate Assessment Tool (ACAT), which is used to assess organizations technological capacity, skill sets, and analytics culture. Current research is focused on best practices in leading and managing change to create an analytics culture.

Dr. Murray teaches on many MBA and Executive Education programs, and consults widely with a diversity of firms including BMW, Detour Gold, Wawanesa Insurance, Versacold Logistics and the Auditor General for Canada. She serves as a Director for several firms and is an advisor to several start-ups and CEO's. Dr. Murray received an undergraduate degree in computer science and mathematics, and an MBA, both from Queen's University. Her doctorate in Strategy and Management Information Systems was completed at the Richard Ivey School of Business.

Dr. Raver is an Associate Professor and E. Marie Shantz Faculty Fellow in Organizational Behaviour at Smith School of Business, and is also cross-appointed to the Department of Psychology. She is an authority on interpersonal relations and group processes at work, with a specific emphasis upon the ways in which employees support each other and build high-performance environments (e.g., helping, promoting learning) versus engage in counterproductive actions that undermine each other (e.g., harassment, bullying, relationship conflicts).

Professor Raver's scholarship in this area has been internationally recognized through best paper awards from the Academy of Management and from the International Association of Conflict Management (IACM), and her work on these topics has been published in prestigious outlets including the Academy of Management Journal and the Academy of Management Review. A second area of Professor Raver's expertise pertains to workplace diversity and cultural differences, where her current focus is on the integration of diverse or dissimilar employees into work groups and organizations. Her work has also included cross-cultural investigations of conflict processes and societal control systems. Her scholarship in this domain has also earned awards, including the Outstanding Article Award from IACM, and has been published in the Journal of Applied Psychology, Human Resource Management Review, and in several book chapters. Professor Raver has worked with a number of organizations from both the private and public sectors in the U.S. and Canada. She is also regularly invited to speak about building positive organizational cultures, teams, workplace harassment, conflict, and diversity to associations of academics, policy makers, and employees. Her work has been profiled in media outlets including The Globe & Mail, the National Post, and the Chicago Tribune.  Professor Raver teaches courses in human resource management, organizational behaviour, and group processes that span academic programs (Commerce, MBA, MSc, PhD). She is also actively involved in professional service, including serving on the Editorial Board of Negotiation and Conflict Management Journal and acting as an ad-hoc reviewer for numerous top-tier journals.

Peter Richardson is a leading expert in corporate turnarounds and an authority on strategic management and the management of innovation. His strategic approach to cost management and margin improvement has been widely adopted by industry. During his years at Smith School of Business, Peter has authored over 75 papers and case studies on strategic management. With Elspeth Murray, he co-authored Fast Forward: Organizational Change in 100 Days. A previous book, Cost Containment: The Ultimate Strategic Advantage, remains one of the few books to be written on cost improvement. He consults widely for many organizations including BHP Billiton, Alcoa, CIBC Mellon, the Supreme Court of Canada, the Auditor General of Canada, and Natural Resources Canada, working closely with senior executives on strategy development and deployment.

Paul Roman has been researching and lecturing in operations management with emphasis on reliability and maintainability and modeling and simulation for over 15 years.  His 20-year military career included duty with 4 Canadian Mechanized Brigade Group in Germany, Officer Commanding 2 (Electronic Warfare) Squadron and he retired as the Director of the Army Experimentation Centre.  He also served in the Tactical Command, Control and Communications System (TCCCS) project management office as both the Integrated Logistics Support Data and Facilities Officer and the project's first fielding officer.  Paul is a professional engineer with two degrees in Engineering Management from the Royal Military College (RMC) and a Ph.D. from Queen's (Mining Engineering) that he received in 1999.  

Upon leaving the military, Paul started a management consulting company with Syncrude Canada Ltd and the Department of National Defence as primary clients.  In this capacity, Paul has applied his skills in business process re-engineering to projects ranging from the development of a combat development process for the Canadian Army to enhancing the relationship between operations and maintenance at Syncrude.  He has been a facilitator at the Army's Campaign Planning sessions helping to convert the Army Strategy into aligned business plans at the directorate level.  He has also helped formulate strategy and policy regarding the application of modeling and simulation as the primary enabling technology necessary to help the Army meet its strategic objectives. 

Michael Sartor’s areas of expertise include foreign direct investment, international joint ventures and strategic alliances, emerging economies and the institutional environment of foreign markets, with particular emphasis on the effects of corruption upon the strategies and performance of multinational enterprises. Sartor holds PhD and MBA degrees from the Ivey Business School, Western University and a JD degree from Osgoode Hall Law School at York University. His research has been published in the Journal of International Business Studies and has received awards from the Academy of International Business (Buckley and Casson AIB Doctoral Dissertation Award winner) and the Academy of Management (GWU-CIBER Best Paper on Emerging Markets). He is the author of multiple business case studies for teaching and he has co-edited a case study compendium for use within China’s burgeoning business education market. Professor Sartor has ten years of experience working variously in executive and corporate legal counsel capacities for publicly traded and privately held enterprises in the telecom and consumer packaged goods industries, prior to entering academia.

Kurt Schobel is a Lecturer at Smith School of Business and also an Assistant Professor in the Management & Economics Department at the Royal Military College of Canada. In addition to teaching, Kurt is a moderator in CMA Ontario's Strategic Leadership Program and is the President of Schobel Associates Inc., a small research company based in Kingston, ON.

Prior to working at RMC, Kurt spent 20 years in Canada's Air Force and fulfilled a number of Comptroller positions at 4 Wing Cold Lake, at the Canadian Forces Support Unit at NORAD Headquarters in Colorado Springs, and in the Middle East as part of the United Nations Disengagement Observer Force (UNDOF) in the Golan Heights. He was also part of the National Defence Headquarters team that conducted internal audits of Canada's deployed units from 1994 to 1997.

Kurt completed his MBA in 2002, earned his CMA in 2007 and became a Fellow of The Society of Management Accountants in 2014.

Current research includes: Balanced Scorecard for Public and Non-profit Entities; Strategic Outsourcing; and CIO/CFO relations.

Erin is based in Kingston, Ontario where she is a CPA, CA and holds a Master of Science in Management from Smith School of Business (2003). She obtained her Chartered Accountant (CA) designation while with Deloitte's Audit practice in 2000. Her audit experience includes life insurance, oil, agriculture, NFPs and prospectus engagements, as well as internal audit.

Most recently, Erin managed a budget of $100 million while at Queen's University, while participating in activity-based budgeting and PeopleSoft systems conversions. Erin has teaching experience with CA School of Business, CPA Ontario, University of Regina and Queen's University. Her accounting research has been published and received media attention. Erin has served on not-for-profit boards as Chair, Treasurer, Finance Director and executive member.

Ken Wong is a faculty member and the Distinguished Professor of Marketing at Smith School of Business, where he has held both teaching and administrative positions. He was the principal architect of the first full-time degree program in Canada to operate completely outside of government subsidy: a distinction that earned him the cover of Canadian Business in April 1994. (The new Program has been rated by Business Week as #1 worldwide among non-US MBAs in the last four bi-annual rankings). Ken is also the Vice President, Knowledge Development for Level 5, a marketing consulting firm focused on brand strategy and execution.

As a teacher, Ken has received numerous awards for his courses in strategic planning, marketing and business strategy. Most recently, he was named an Inductee into Canadian Marketing Hall of Legends. In 1998, Ken won the Financial Post's Leaders in Management Education award, a lifetime achievement award for his work in undergraduate, MBA, and Executive Development programs. Beyond Queen's, he has also taught in degree programs at Cornell, Carleton University, Radcliffe College and Harvard's Continuing Education Program and in executive programs at York University, University of Toronto, Dalhousie University and the University of Alberta.

Ken is a frequent speaker and facilitator in conferences and executive development programs around the world.

As a researcher, Ken has worked with the Strategic Planning Institute (Cambridge, MA) and the Conference Board of Canada. He writes regularly for Strategy magazine,  Canadian Grocer and Meetings and Incentives, and had served as a regular columnist for Marketing magazine and the National Post. He has also written for the Financial Times, Globe and Mail and the Conference Board Review.  His current research focuses on enhancing "marketing productivity" and brand profitability.

In addition to consulting for private corporations,  Ken has served as a marketing and strategic planning consultant to a number of government agencies and departments and on various local, provincial and federal government task forces. He often assists on judging panels, most recently for the 2010 Canadian "Best 50" competition (excellence in management) and the Canadian Entrepreneur of the Year.

He received his B.Comm and MBA degrees from Smith School of Business, Queen's University prior to a period of doctoral studies at the Harvard Business School. He is former Chairman of the Board, PBB Global Logistics Inc and a member of  Advisory Boards/Boards of Directors for the Canadian Marketing Association (CMA), Everest Asset Management AG, Equifax, Nature's Path, Southmedic and the Kingston YMCA.. He is listed in the Canadian Who's Who and International Who's Who of Business Professionals.