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A Powerful Interdisciplinary Experience

Smith School of Business and Queen’s School of Computing have partnered to deliver the Master of Digital Product Management. Their combined strengths and expertise in teaching, research and student engagement will deliver an extraordinary experience.

Faculty and instructors subject to change.

Dr. Shamel Addas is an Associate Professor and Distinguished Faculty Fellow of Digital Technology at Smith School of Business. Prior to joining Smith in 2016, he was Assistant Professor of IS at IESEG School of Management in France. Shamel’s research centers on the intended and unintended impact of IS on organizational work. His current research interests include communication technology interruptions, the dark side of IS, and health information technologies. His research has been published in leading journals such as MIS Quarterly, Journal of Management Information Systems, Journal of the Association for Information Systems, Information Systems Journal, and others. He has also presented his work at various academic conferences, including the Academy of Management, ICIS, AMCIS, HICSS and ASAC. Shamel has won several teaching and research awards, including a 2010 Best Paper Award (2010 Pre-ICIS Workshop on HCI Research).

Dr. Addas completed his PhD at McGill University in 2013. He also holds an MBA from the John Molson School of Business and a BSc. in Mechanical Engineering from the American University in Cairo. Prior to joining academia, he held positions in various areas such as consulting, customer service and support, operations analysis, quality assurance, and production management.

Kathryn is an Associate Professor and Distinguished Faculty Fellow in Digital Technology at Smith School of Business. She is the Director of the newly established Master of Digital Product Management, a professional Smith graduate program offered in partnership with the Queen’s School of Computing.

Kathryn is a thought leader in technology-induced change and has pioneered programs across MBA and executive programs at Smith since she arrived in 2003. She has co-authored two books and dozens of articles based on work with hundreds of organizations in North America. Her work has been influential in helping companies of all sizes improve productivity and performance by enhancing digital leadership, innovation, and management practices that uncover new opportunities and bring digital initiatives to scale.

On the global scale, Kathryn is the co-founder of the Association of Information Systems (AIS) special interest group in Digital Innovation, Transformation and Entrepreneurship, an international academic community that helps to shape research and thought leadership in this area of study.

Dr. Jacob Brower is an Associate Professor and Distinguished Faculty Fellow in Marketing and Academic Co-Director (Business), Master of Digital Product Management at Smith School of Business and has been a Marketing Mentor at the Dunin-Deshpande Queen’s Innovation Centre since 2019. His research interests are primarily in the domain of corporate social responsibility, sustainability and social impact, and his work in these domains has appeared in several high impact international business journals. His most recent research, which has been awarded two federal Social Sciences and Humanities Research Council (SSHRC) grants, uses quantitative analytics to explore the optimization of mobile well-being applications for user-level well-being and engagement as well as driving KPIs for our partner organizations. His work has been presented at several national and international conferences and has won the "best paper" award at the American Marketing Association's 2010 Marketing and Public Policy Conference.

Jacob joined the faculty at Smith in 2011 after earning his PhD in Marketing Strategy at the University of Texas at Austin. He also holds an MS in Marketing from the University of Texas at Austin, an MA in Economics from Syracuse University, and a BA in Economics at the State University of New York College at Geneseo. Prior to studying for his PhD, he worked as a research analyst for a boutique marketing consultancy serving Fortune 500 clients including IBM, FedEx, and AT&T, focusing on Brand Management, Service Development, and Customer Retention and Experience Management.

Dr. Chakrabarti is an internationally-recognized thought leader in organizational intelligence. His research explores how organizations identify challenges, select among alternatives, integrate across units, and overcome institutional constraints. At Smith, he teaches both undergraduate and Master-level courses related to policy, strategy, and organizational intelligence. Prior to joining Queen’s University, he was Assistant Professor at McGill University where he co-directed the Analytic Mindset Module along with Henry Mintzberg during the initial years of the McGill-HEC Montreal EMBA program.

Steven is an Assistant Professor at the School of Computing at Queen's University, where he leads the L1NNA Artificial Intelligence and Security Lab. His research bridges the domain of machine learning, data mining, and cybersecurity. Dr. Ding obtained his Ph.D. from McGill University in 2019, and he was awarded the FRQNT Doctoral Research Scholarship of Quebec and the Dean’s Graduate Award at McGill University. His current research is supported by BlackBerry, Canadian Centre for Cyber Security under Communications Security Establishment (CSE), and Defence Research and Development Canada (DRDC) under the Department of National Defence (DND). More information at l1nna.com/.

As Managing Director of Management Information & Analytics for Scotiabank, Global Banking and Markets, Mike is responsible for the Management Information Systems used across the wholesale banking division. As part of the group Mike leads the Data Science and Analytics group responsible for applying advanced analytics to enhance customer knowledge, improve customer focus and business line performance for Scotia’s corporate customers.

Mike joined Scotiabank in 2005 as a Senior Manager in Group Treasury and subsequently moved to Global Analytics & Financial Engineering before heading Management Information & Analytics. Over the past 10 years Mike has been involved with developing systems and analytics across the trade floor and subsequently expanding responsibilities to include Corporate and Investment Banking, Global Transaction Banking and Commercial. Before Scotiabank he worked at Deloitte in both Audit and the Capital Markets Group.

Mike holds degrees in Commerce and a Master’s in Management Analytics both from Queen’s University. He is also a Chartered Accountant in Canada and a Certified Public Accountant in the State of Illinois.

Nicholas Graham is a Professor of Computer Science at Queen’s University specializing in Human-Computer Interaction, Game Design, and Accessible Computing. His research focuses on the development of exercise video games bringing physical activity and social interaction to children with neurodevelopmental disorders, and on the use of augmented reality in the development of an educational game in medieval history. His work is highly multi-disciplinary, including collaborations with medical doctors, kinesiologists, historians, geologists, and teachers. Dr. Graham believes that computing forms the glue that brings together diverse stakeholders to create compelling, viable, and successful digital products.

He is member and former chair of IFIP Working Group 2.7/13.4 on User Interface Engineering and has served as general or program chairs of leading international conferences in Human-Computer Interaction (INTERACT), game design (CHI PLAY), and Usability Engineering (EICS). He brings digital product management experience through his earlier role as VP Research and Development for Namzak Labs. Dr. Graham was awarded the Howard Stavely Teaching Award in recognition of teaching excellence in 2010-2011.

Ahmed E. Hassan is an IEEE fellow, an ACM SIGSOT Influential Educator, an IEEE TCSE Distinguished Educator, an NSERC Steacie Fellow, and a Canada Research Chair (CRC) in Software Analytics at the School of Computing at Queen’s University, Canada. Hassan is a member of the College of New Scholars, Artists and Scientists of the Royal Society of Canada, Canada’s most senior and prestigious academic society. A 2020 Elsevier report notes Hassan as the world's most prolific Software Engineering researcher in the past decade.

Early tools and techniques developed by Dr. Hassan's team are already integrated into products used by millions of users worldwide. Dr. Hassan industrial experience includes helping architect the Blackberry wireless platform at RIM\BlackBerry, and working for IBM Research at the Almaden Research Lab and the Computer Research Lab at Nortel Networks. Dr. Hassan is the named inventor of patents at several jurisdictions around the world including the United States, Europe, India, Canada, and Japan.

Hamilton Hernandez is Manager of User Experience Research (UXR) at Unity Technologies where he leads a team of researchers that advocates for user-centric product development, helping product managers, designers, marketing managers, engineers and business leads make well-informed business and design decisions. He has diverse experience in multiple areas of UX research, design and strategy from his tenureship at the UX consulting firm Akendi, where he worked with clients from a wide set of industries; research and design of fun technologies for the rehabilitation of children at Holland Bloorview Kids Rehabilitation Hospital; and the gamification of exercise considering accessibility issues via his Ph.D. in Computer Science at the School of Computing in Queen's University. Dr. Hernandez was also an assistant professor in the Systems and Computers Engineering program at University of Quindio, Colombia where he taught diverse courses in computer science and conducted research in Human-Computer Interaction.

Tadeusz Stach has extensive industry experience in product design, specializing in qualitative and quantitative user research. He is fascinated by the intersection between humans and technology and strives to gain deep user insights in order to deliver user experiences that are usable, valuable, and effective. Tadeusz holds a Ph.D. in Computer Science from Queen’s University. His research in human-computer interaction focused on exercise video games, having published in top conferences in the field, including Human Factors in Computing Systems (CHI) and the International Conference on Human-Computer Interaction (INTERACT).

Yuan Tian is an Assistant Professor of Computer Science at Queen’s University, leading the Reliable and Intelligent Software Engineering research lab (RISE). Dr. Tian has worked extensively on automated software engineering and intelligent software project management. Prior to joining Queen’s, Dr. Tian worked at the Living Analytics Research Centre (LARC) of Singapore Management University, which is mainly funded by the National Research Foundation (NRF) of Singapore to undertake research in data analysis, and develop innovative analytic methodologies, technologies, and system platforms. Dr. Tian currently holds an NSERC research grant (2019-2024) titled “Reliable and Explainable Recommender Systems for Efficient Software Development.” Her work on bug severity prediction won the SANER 2022 Most Influential Paper (MIP) Award. Dr. Tian’s automated bug fixing patch identification work has attracted industry attention. RISE lab is currently focusing on developing tools to support automated management of technical debts and workflows in open-source software projects. Contact y.tian@queensu.ca. More information at https://sophiaytian.com/.

Gongtai is an Assistant Professor in Digital Technology at Smith School of Business. He teaches on topics related to digital innovation, specifically with a focus on how to fundamentally rethink and strategically redesign traditional products/services and business models with emerging digital technologies such as the Internet of everything, mixed reality, artificial intelligence, and blockchain. He is an active academic member of the Association for Information Systems, Product Development and Management Association, and Academy of Management. His innovative research has been published in top information systems and innovation management journals and honoured with awards at flagship information systems conferences. Prior to his academic career, he worked as a system engineer in the information technology industry.

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