Learning to Lead is designed to help new managers make the transition from individual contributors to effective leaders. Employees are often promoted into a management position because of their expertise and superior performance as individual contributors, yet this knowledge is an insufficient basis to lead teams.
This interactive program focuses on the most critical foundations of effective leadership and management, enabling new managers to overcome the challenges they will encounter during this transition.
In this program you will learn to:
You will leave the program with the knowledge and skills necessary to both inspire others and manage the daily fundamentals in your team.
Attend the program in an immersive, in-person environment at SmithToronto, located at 200 Front Street West, in the heart of Toronto's downtown financial district.
This program is designed for people who are new to managing staff or have been in their roles for two to three years, without formal leadership training. It's also geared to those who are soon to be promoted into management roles.
This program is designated an approved recertification program by the HRPA.
Queen’s Executive Education is pleased to offer a limited number of discounted seats in every program to employees of Canadian registered charities. Check your eligibility.
Participants who complete the program earn the Learning to Lead digital badge credential.
This program will help new leaders learn the ropes of leading and managing employees:
Organizations will benefit from new leaders who inspire followers and who are more effective in their day-to-day roles as managers. They will:
The program covers two modules:
This module will focus on the leadership of teams. Participants will learn how to create meaning for themselves and their followers:
This module builds upon the leadership fundamentals from the previous module by showing participants how to put these elements into action through the management of their human capital. They will:
Learn alongside fellow participants from across the country, discovering best practices that span industries and sectors.
Our in-person programs include classroom learning sessions led by award-winning Smith School of Business professors and industry experts. Practice new skills in breakout sessions, projects and simulations, and apply your learning toward real-world case studies.
Queen’s Health and Safety protocols for in-person programs are evolving and may change by the program date. View the campus operating guidelines (opens in a new tab).
SmithToronto is located on the 30th floor, 200 Front Street West in the heart of Canada's financial centre and is easily accessible by GO, subway and the PATH system.
Smith School of Business delivers many programs and classes at SmithToronto and it is home to the Master of Finance, Master of Management Analytics, and Master of Management in Artificial Intelligence programs. The site includes classrooms, meeting rooms, staff offices, special events spaces, and a variety of multi-media presentation systems.
As well, it includes three Boardroom Learning Centres with fully interactive videoconference capabilities. These rooms are used to deliver classes for Smith’s Executive and Accelerated MBA programs.
Session leaders include senior professors from Smith School of Business and knowledgeable experts from industry. These outstanding teachers are constantly in touch with today's business world through real-world business experience, Board memberships and their own consulting practices.
Dr. Raver is an Associate Professor and E. Marie Shantz Faculty Fellow in Organizational Behaviour at Smith School of Business, and is also cross-appointed to the Department of Psychology. She is an authority on interpersonal relations and group processes at work, with a specific emphasis upon the ways in which employees support each other and build high-performance environments (e.g., helping, promoting learning) versus engage in counterproductive actions that undermine each other (e.g., harassment, bullying, relationship conflicts).
Professor Raver's scholarship in this area has been internationally recognized through best paper awards from the Academy of Management and from the International Association of Conflict Management (IACM), and her work on these topics has been published in prestigious outlets including the Academy of Management Journal and the Academy of Management Review. A second area of Professor Raver's expertise pertains to workplace diversity and cultural differences, where her current focus is on the integration of diverse or dissimilar employees into work groups and organizations. Her work has also included cross-cultural investigations of conflict processes and societal control systems. Her scholarship in this domain has also earned awards, including the Outstanding Article Award from IACM, and has been published in the Journal of Applied Psychology, Human Resource Management Review, and in several book chapters. Professor Raver has worked with a number of organizations from both the private and public sectors in the U.S. and Canada. She is also regularly invited to speak about building positive organizational cultures, teams, workplace harassment, conflict, and diversity to associations of academics, policy makers, and employees. Her work has been profiled in media outlets including The Globe & Mail, the National Post, and the Chicago Tribune. Professor Raver teaches courses in human resource management, organizational behaviour, and group processes that span academic programs (Commerce, MBA, MSc, PhD). She is also actively involved in professional service, including serving on the Editorial Board of Negotiation and Conflict Management Journal and acting as an ad-hoc reviewer for numerous top-tier journals.
Matthias Spitzmuller is an Associate Professor of Organizational Behaviour at Smith School of Business. His research focuses on team motivation/team leadership, and on helping behaviours/cooperative work behaviours and has been published in journals such as the Academy of Management Journal, American Psychologist, Journal of Applied Psychology, Journal of Management, Journal of Organizational Behavior, and Organizational Behavior and Human Decision Processes.
Matthias has taught classes on Organizational Behaviour and Human Resource Management to undergraduate students, MBA students, and doctoral students. He has also served as a lecturer on leadership in executive education programs at the National University of Singapore and Harvard Business School Publishing. Prior to joining Smith School of Business, Matthias worked as an assistant professor at the National University of Singapore. Matthias completed his Ph.D. in Organizational Behaviour under the guidance of Prof. John R. Hollenbeck at Michigan State University. He also holds an MBA from the University of St. Gallen in Switzerland. Before embarking on his academic career, Matthias worked for Kienbaum Management Consultants as assistant to the CEO and consultant. In his work for Kienbaum, Matthias consulted organizations on Strategic HRM issues and on realigning / reorganizing their HRM.
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