Harassment
A Gendered View of Tall Poppies
Emotional ambivalence explains our love-hate feelings towards a high-achieving colleague. How can we use these emotions constructively?
How Do Employees Respond to Abusive Bosses?
Most suffer in silence. Some get violent. Others overcome the emotional exhaustion by quietly altering how they work
Does the Squeaky Wheel Get Grease or Glue?
How do employees compensate angry customers? A lot has to do with the server’s cultural background.
When Men Sexually Harass Male Co-Workers, Witnesses Feel the Effects
Why we need to talk about a rarely acknowledged form of workplace harassment
Sideswiped at Work By a Rude Colleague? Your Kids May Pay the Price
Far from harmless, workplace incivility can make female targets question their own parenting skills
Identifying and Overcoming Hidden Bias
Unconscious biases are roadblocks to sound decision making. Here’s what neuroscience tells us about how to de-activate these biases and build more effective leaders and innovators
Taking the Pulse of Surgical Teams
A study by Queen’s researchers points to the need for more leadership training among surgeons and their colleagues
Research Brief: Nasty Coaches and the Damage Done
Abusive leadership has lasting negative effects on athletes’ performance
Research Brief: Is It Safe to be an Out-of-the-Ordinary Performer?
High and low achievers are victimized by the great middle, though the punishment differs widely
Harassment’s Insidious Shockwaves
Abuse at work or home spills over into other environments and can affect future career and romantic success
Research Brief: When Customers Behave Badly
A new study focuses on the far-reaching effects of customer-initiated aggression on employees who witness the abuse
Bullies Beware
A growing number of Canadians now report witnessing workplace harassment from both genders