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Managerial Decision Making

A disciplined approach to making big choices

Decision-making is arguably the most critical task that a manager must undertake. Bad choices can not only damage an individual’s career, but also have drastic implications for an organization’s bottom line.

Complicating matters is the ever-increasing pace of our business environments. Managers are asked to make bigger decisions under tighter timelines, higher pressure and with fewer errors in judgment.

In this free 60-minute webinar, Queen’s School of Business Professor Salman Mufti will discuss the elements integral to effective managerial decision-making, examining a number of strategies to assist in avoiding common biases and pitfalls.

In this session, you will:

  • Learn how the art and science of effective decision-making could be blended in to a practical process
  • Explore the various strategies and techniques employed by successful managers and executives
  • Discuss how to build a framework for both strategic and tactical decision making

Following the presentation will be time dedicated to Q&A with our speaker, allowing for real-world application of theoretical concepts.

Session Leader

Dr. Salman Mufti

Associate Professor

Salman Mufti is an associate professor of management information systems at Smith School of Business. His teaching and research specialize in the areas of managerial decision-making and information technology strategy. He has been a visiting faculty member at business schools in North America, Europe and Asia. Before joining Smith in 1997, he spent twelve years as a manager and consultant working with organizations in the private and public sectors. He continues to advise senior managers in corporations and the government, and he is a regular speaker at corporate conferences and on executive education programs.