Skip to main content

Designing an Organization That Delivers

Discover how structure, culture, people and tasks drive performance and alignment

Thursday Apr 9, 2026
1:00-2:00 PM EDT
Free Webinar
Blue balls and hoops balancing on top of red beams. Balance concept

Webinar Registration

Thursday Apr 9, 2026
1:00-2:00 PM EDT

Can’t make it live? Register to receive the recording by email.

Growth strategies fail. Transformations stall. Accountability blurs. The way an organization is designed can make the difference between merely surviving and thriving. But what is organizational design and how do you shape an organization so that it truly works?

High-performing organizations don’t evolve by accident. They are intentionally aligned across four critical pillars: structure, culture, people and tasks. When these elements reinforce one another, strategy gains traction. When they don’t, even the best plans struggle to translate into results.

On Thursday, April 9 at 1 p.m. (ET) join Smith Business Insight and Queen’s Executive Education for a high-impact webinar led by Distinguished Professor of Organizational Behaviour Matthias Spitzmuller. Examine how design choices shape accountability, decision-making, agility and performance.

Participants will uncover how structure, culture, people and tasks drive performance and alignment. Plus, they’ll be introduced to a practical diagnostic tool that can be applied immediately to assess these elements and pinpoint areas of misalignment that may be limiting your organization’s potential.

You’ll gain:

  • A clearer lens for evaluating your current organizational design
  • Insight into how structure, culture, people and tasks either reinforce or undermine strategy
  • A structured way to surface gaps, friction points and duplication
  • A diagnostic framework you can use right away with your team

For leaders at any stage navigating growth, complexity or transformation, this session will provide the tools and perspective to design an organization that truly works.

Session Participants

Dr. Matthias Spitzmuller

Associate Professor
Matthias Spitzmuller is an associate professor of organizational behaviour at Smith School of Business, Queen’s University. His teaching and research focus on leadership, organizational structure and culture, and the role of organizational design in shaping accountability, decision-making and performance. Dr. Spitzmuller is an experienced leader and instructor in executive education, where he works with senior leaders to help organizations align structure, culture, people and work to execute strategy effectively. He has taught leadership and organizational design programs for organizations including American Express, Dubai Ports World and the United Nations. In addition to his work in executive education, Dr. Spitzmuller teaches on MBA and Executive MBA programs at Smith School of Business and has recently taught at the China Europe International Business School (CEIBS) in Shanghai, where he focused on how organizational design influences organizational effectiveness in complex and rapidly changing environments.

Deborah Aarts

Moderator
Deborah Aarts is the co-founder, Apid Inc. and is an award-winning writer, editor, and content strategist who has been telling the stories of entrepreneurs and business leaders for more than 20 years. She worked at some of Canada’s leading print and digital publications, including The Globe and Mail, Canadian Business, and PROFIT, before launching Apid Inc., a boutique content company, in 2021. Deborah is a regular contributor to Smith Business Insight.