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Designing an Organization That Delivers

Learn how to elevate your organization’s performance

Thursday Apr 9, 2026
1:00-2:00 PM EDT
Free Webinar
Blue balls and hoops balancing on top of red beams. Balance concept

Webinar Registration

Thursday Apr 9, 2026
1:00-2:00 PM EDT

Can’t make it live? Register to receive the recording by email.

Growth strategies fail. Transformations stall. Accountability blurs. The way an organization is designed can make the difference between merely surviving and thriving. But what is organizational design and how do you shape an organization so that it truly works?

High-performing organizations don’t evolve by accident. They are intentionally aligned across four critical pillars: structure, culture, people and tasks. When these elements reinforce one another, strategy gains traction. When they don’t, even the best plans struggle to translate into results.

On Thursday, April 9 at 1 p.m. (ET) join Smith Business Insight and Queen’s Executive Education for a high-impact webinar led by Distinguished Professor of Organizational Behaviour Matthias Spitzmuller. Examine how design choices shape accountability, decision-making, agility and performance.

Participants will uncover how structure, culture, people and tasks drive performance and alignment. Plus, they’ll be introduced to a practical diagnostic tool that can be applied immediately to assess these elements and pinpoint areas of misalignment that may be limiting your organization’s potential.

You’ll gain:

  • A clearer lens for evaluating your current organizational design
  • Insight into how structure, culture, people and tasks either reinforce or undermine strategy
  • A structured way to surface gaps, friction points and duplication
  • A diagnostic framework you can use right away with your team

For leaders at any stage navigating growth, complexity or transformation, this session will provide the tools and perspective to design an organization that truly works.

Session Leader

Dr. Matthias Spitzmuller

Associate Professor

Matthias Spitzmuller is an associate professor at Smith School of Business. His research and teaching focuses on organizational behaviour and human capital management, more specifically team leadership, co-operative workplace behaviours and people analytics. Together with Professor Christopher Miners, he recently founded the People Analytics Laboratory (PAL) at Smith. At PAL, he has helped organizations identify human capital management trends and work towards sustainable and engaging workplace practices during the pandemic. Before joining Smith, he worked as an assistant professor at the National University of Singapore.