Incentives
Customer Wait Times Are No Idle Concern
Managerial tweaks can reduce lineups, but they can also backfire
Make a List, Check It Twice, and Add a Small Carrot
Checklists have proven value but your employees balk at using them. Next time, get their input and sweeten the deal
The Entrepreneur’s Drive: Passion or Sweat?
Passion is what drives the entrepreneur to invest superhuman effort in a new venture or product, right? Actually, we may have it backwards
Disability Insurance as Incentive
Women in Taiwan undergo hysterectomies at a much higher rate than those living in the rest of the world. It seems a well-meaning public insurance program may be responsible
Research Brief: Are Internal Watchdogs More Like Bloodhounds or Poodles?
Executive gatekeepers are supposed to sit between their firms and investors, monitoring for misconduct. A new study says they earn their keep but equity incentives can roll back some gains