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Getting Real Value from AI: Why Most Organizations Fall Short

Tuesday, July 28
Noon – 12:45 pm (ET)
Zoom

Join Queen’s Executive Education for a free online panel discussion

Your team is using AI every day. But is it producing real value or just more activity?

If you’re wondering, you are not alone. In a recent KPMG survey, 93% of Canadian organizations said they are using AI in some form, but only 2% reported seeing a return on it.

Join AI expert, Professor Stephen Thomas, discussing:
Why are so few organizations and individuals seeing real returns from AI, and what do the ones who succeed do differently?

You will come away with a clearer sense of where value actually comes from, the traps that undermine AI’s ability to deliver value, and what to try in your own work and with your team.

Event Details

  • Tuesday, July 28
  • Noon – 12:45 pm (ET)
  • Zoom

Meet the Expert

Professor Stephen Thomas is Distinguished Teaching Fellow of Management Analytics at Queen’s University’s Smith School of Business, and a sought-after AI expert. He has won multiple teaching awards and has a gift for making technical topics easy to understand. He has delivered AI programs to organizations across North America and publishes his original research in leading international journals.

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Go Deeper with AI at Queen’s

Building Your Productivity Edge with AI

Want to keep learning with Stephen? He leads this hands-on, two-day program that takes you from casual AI use to a genuine productivity edge: choosing the right tool for the job, getting the output you actually want, spotting hallucinations, and building AI into the work you repeat every week. Built for managers, with no technical background required.

Upcoming Sessions

August 26 to 27, 2026 in Kingston
or
December 14 to 15, 2026 in Toronto

AI for Leaders

Our flagship AI program takes leaders through the full arc of turning AI into measurable value: spotting the right opportunities, governance and responsible use, preparing your workforce, measuring real impact, and leaving with an AI action plan for your organization. It is a 4.5-day immersive program in Kingston. (AI for Leaders brings together the material from Leading an AI-Ready Organization and Building an AI-Powered Organization in a single week.)

Next Session

October 26 to 30, 2026 in Kingston

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