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Jim Hamilton

Adjunct Lecturer & Distinguished Teaching Fellow of Sales Management

Overview

Jim Hamilton is a proven sales and marketing executive with over 19 years of experience in forming and growing start-up companies, as well as, leading sales and marketing teams in mid-sized and larger companies. Currently, Mr. Hamilton spends most of his time as an instructor. He is a lecturer at Smith School of Business where he teaches courses in marketing strategy, sales and sales management at both the graduate and undergraduate levels.

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Academic Area

  • Marketing

Interest Topics

Faculty Details

Profile

Full Bio

Jim Hamilton is a proven sales and marketing executive with over 19 years of experience in forming and growing start-up companies, as well as, leading sales and marketing teams in mid-sized and larger companies. Currently, Mr. Hamilton spends most of his time as an instructor. He is a lecturer at Smith School of Business where he teaches courses in marketing strategy, sales and sales management at both the graduate and undergraduate levels.

Mr. Hamilton owns an advisory firm that provides reputation management, sales, marketing, and CRM strategy services to individual professionals and corporations. Some of his clients have included Bayer, Altana, IBM, and MDS Sciex.

Mr. Hamilton obtained an Honours Degree in Actuarial Science (BSc.) from the University of Western Ontario (Canada) in 1990. He then earned an MBA from the Richard Ivey School of Business (Canada) in 1995.

Academic Degrees

B.A.
The Richard Ivey School of Business (1995)

S.A.
Associate of the Society of Actuaries (1993)

Sc. Actuarial Science (Honors)
The University of Western Ontario (1990)

Academic Experience

Smith School of Business, Queen's University
Director, Smith Graduate Diploma in Business (2018 – Present)
Lecturer (Continuing Adjunct) (2007 - Present)

St. Lawrence College
Coordinator, Marketing Programs (2009 – 2017)
Full-time Faculty, Marketing Program (2005-2017)

Teaching

The J.R. Smith School of Business at Queen’s University (2007 – present)

Over the past 15 years I have taught courses in the Commerce, MIB, MEI, GDB, MBA, EMBA and Executive Education Programs. In 2020 I created the first course for the edX platform (called Enterprise Selling) and co-created 2 additional courses as part of the first Professional Certificate offered by Queen’s/Smith on edX. At Smith, courses taught include the following:

  • COMM132 Marketing II
  • COMM231 Introduction to Marketing
  • COMM302 Marketing and Launching New Ventures (new Winter 2018)
  • COMM305 Introduction to Entrepreneurship
  • COMM405 Management of New Enterprise 
  • COMM434 Professional Selling and Sales Management 
  • MBUS867 Strategic Sales Management and Operations
  • MBAS831 Marketing Fundamentals
  • MBAS837 Sales Management
  • MGBL834 Global Sales Management
  • GDB831 Marketing Principles
  • MMEI831 Marketing and Selling in a New Venture
  • COMM504 Faculty and Acting Director for Queen’s Business Consulting Course Executive Education   Sales Management

St. Lawrence College, School of Business (2005-2017)

Over 12 years I consistently taught full-time courses in both the diploma and degree programs. Courses include the following areas of specialty:

  • Introductory Marketing
  • Marketing Management (Degree Program) Special
  • Topics in Marketing
  • Marketing Analytics and CRM
  • Professional Selling
  • Sales Account Management
  • Sales Management

Awards

Awards and Recognition   

  • 2019 and 2020 Commerce Society Teaching Excellence Award Winner
  • Nominated for teaching award in commerce program (2017, 2018)
  • Sales Coach of Team which won second place in the National Collegiate Sales Competition (2013)
  • Nominated for the Frank Knox Award for Excellence in Teaching (Queen’s University Wide 2012)
  • Student course evaluation results (at the Smith School of Business) have consistently ranked well above departmental means.
  • Sales and Marketing Coach for St. Lawrence College OCMC Team which has consistently placed at the top in the annual Ontario Colleges Marketing Competition
  • Selected as Teacher of the Year in the School of Business (St Lawrence College, 2005 - 2007)
  • Founded the Richard Ivey MBA Internal Marketing Case Competition which, due to its success and demonstrated value, was added to the first-year curriculum (1995).
  • Recipient of the University of Western Ontario Award for Excellence in Intramural Athletics (1994).  Founder & First President, Toastmasters International Chapter at Confederation Life Insurance Company (1992).
  • Recipient of the 1990 National Achievement Award for Excellence in Amateur Sport in Canada.
  • Member of the 1990 Canadian National Ball Hockey Champions.
  • Valedictorian, High School Graduating Class (1986)

Service

Professional Affiliations & Continuing Development   

  • Member of the Canadian Professional Sales Association
  • Member of Digital Analytics Association
  • Past Member of the American Society for Training and Development
  • Leveraging current research in the field of sales methodologies and artificial intelligence to redesign sales and sales management course modules related to sales process, discovery and gaining commitment.
  • As part of a self-directed life-long learning plan, am an avid reader of trade publications, regularly conduct sales interviews, survey professionals and assess relevancy of marketing and sales curriculum against industry best practices and emerging theories/research in the field.

Community Service

  • Hockey Coach, GK Ice Wolves, KAMHA & Church Athletic League (2012 – present)
  • Board Member of the Kingston & District Sports Hall of Fame (2008 - 2009)
  • Co-Chair, 2012 RBC Cup Bid Committee (2009)
  • Acting Secretary, KingstonFirst Committee (2008)
  • Co-Chair, Kraft Hockeyville Committee (Kingston, 2006)
  • Marketing Advisor to Board, KEDCO (2005 – 2006)
  • Various academic committee work including Major Award Selections, Student Admissions Screening, Faculty Peer Review and Selection