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Shamel Addas

Associate Professor & Distinguished Research Fellow of Digital Technology

Overview

Dr. Shamel Addas is an Associate Professor & Distinguished Research Fellow of Digital Technology at Smith School of Business.

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Academic Area

  • Digital Technology

Interest Topics

Faculty Details

Profile

Full Bio

Dr. Shamel Addas is an Associate Professor & Distinguished Research Fellow of Digital Technology at Smith School of Business. Prior to joining Smith in 2016, he was Assistant Professor of IS at IESEG School of Management in France.

Shamel’s research examines the impact of information technology use on individuals and groups in work-related and health care settings. He is especially interested in the problematic and controversial aspects of IT use such as how it interrupts work and affects work performance. He also studies how the use of different healthcare information technologies affect patients' quality of care and behavioral and clinical outcomes.

Dr. Addas’ research has been published in top-tier journals such as MIS QuarterlyMIT Sloan Management Review, Journal of Management Information SystemsInformation Systems JournalJournal of the Association for Information Systems, and others. He has also presented his work at various academic conferences, including the Academy of ManagementICISAMCISHICSS, and ASAC. Shamel has won several teaching and research awards, including a 2010 Best Paper Award.

Dr. Addas completed his PhD at McGill University in 2013. He also holds an MBA from the John Molson School of Business and a BSc. in Mechanical Engineering from the American University in Cairo. Prior to joining academia, he held various industry positions such as Director of Production, Consultant, Customer Support Manager, Operations Analyst, and Production Planning Engineer.

Academic Degrees

PhD in Management
Desautels Faculty of Management, McGill University (2013)

Master of Business Administration (MBA)
John Molson School of Business, Concordia University (2004)

Bachelor of Science, Mechanical Engineering
American University of Cairo, Egypt (1997)

Academic Experience

Smith School of Business, Queen's University
Associate Professor, Distinguished Faculty Fellow of Digital Technology (2018 - Present)
Assistant Professor (2016-2020)

Assistant Professor of Management, Information Systems Track
IESEG School of Management, Department of Management (2011-2016)

Publications

Refereed Journal Publications

Khan, A., Brohman, K. and Addas, S. 2022. "The Anatomy of “Fake News”: Studying False Messages as Digital Objects," Journal of Information Technology (37:2), pp. 122-143.

Brohman, K.*, Addas, S.*, Dixon, J. and Pinsonneault, A. 2020. "Cascading Feedback: A Longitudinal Study of a Feedback Ecosystem for Telemonitoring Patients with Chronic Disease," MIS Quarterly (44:1), pp. 421-450. *Authors have contributed equally.

Addas, S. and Pinsonneault, A. 2018. “Theorizing the Multilevel Effects of Interruptions and the Role of Communication Technology," Journal of the Association for Information Systems (19:11), pp. 1097-1129.

Addas, S., Pinsonneault, A., and Kane, G.C. 2018. “Converting Email from Drain to Gain,” MIT Sloan Management Review (59:4), pp. 15-18.

El-Masri, M., Al-Yafi, K., Addas, S. and Tarhini, A. 2018. "Individual Determinants of IT Occupational Outcomes," Communications of the Association for Information Systems (42), pp. 481-507.

Addas, S. and Pinsonneault, A. 2018. "Email Interruptions and Individual Performance: Is There a Silver Lining?" MIS Quarterly (42:2), pp. 381-405.

Pinsonneault, A., Addas, S., Qian, C., Dakshinamoorthy, V., and Tamblyn, R. 2017. "Integrated Health Information Technology and the Quality of Patient Care: A Natural Experiment," Journal of Management Information Systems (34:2), pp. 457-486.

Addas, S. and Pinsonneault, A. 2016. "IT Capabilities and NPD Performance: Examining the Mediating Role of Team Knowledge Processes," Knowledge Management Research & Practice (14:1), pp. 76-95.

Addas, S. and Pinsonneault, A. 2015. "The Many Faces of IT Interruptions: A Taxonomy and Preliminary Investigation of their Performance Effects," Information Systems Journal (25:3), pp. 231-273.

Rahrovani, Y., Addas, S., and Pinsonneault, A. 2014. "Exploring the long shadow of IT innovation adoption decisions on IT value," Systèmes d'Information et Management (19:4), pp. 31-88.

Addas, S. 2010. "A Call for Engaging Context in HCI/MIS Research with Examples from the Area of Technology Interruptions," AIS Transactions on Human-Computer Interaction (2:4), pp. 178-196.

Mentions

Acknowledged by John Wiley & Sons, Inc. as a member of the Wiley focus group that provided feedback on the WileyPlus Online Learning Environment (Rainer and Cegielski 2010)

Recognized as a top author in terms of individual research output in the annual conference of the Administrative Sciences Association of Canada (2001-2007), out of a list of 366 unique authors identified in the proceedings (Serenko et al. 2008)

In the Media

Television

“Why people don’t take action to protect their online privacy” (2022, March 16). CTV News, Kitchener Ontario, 5pm News Show: https://kitchener.ctvnews.ca/video?clipId=2404424

Print & Online

"Taking Email from Drain to Gain" (2024, May 22). The Toronto Star

"How to make chatbot customers don't hate" (2024, May 7). The Globe and Mail

"You've got mail... and anxiety: How to reduce stress from an overflowing inbox" (2024, March 24). The Globe and Mail

“Finding the silver lining of workplace interruptions” (2019, September 15). McGill Delve

“Research radio and podcast returns” (2018, September 19). Queen’s Gazette

Jackson, E. (2017, December 23). “Canadians are getting more addicted to smartphones. Should telecom companies be held responsible?” The Financial Post

Morantz, A. (2017, November 21). “Plugging healthcare gaps”. Smith Business Insight

Addas, S. (2017, November 15). “Don’t curse the inflow of emails: It can help you do your job better”. LSE Business Review

Ashley, A. (2017, November 11). “Study suggests ways to make email and other technology interruptions productive”. Therapytoronto.ca

“How to make email and other technology interruptions productive” (2017, November 2). Idm.net.au

“Research shows how to make email and other technology interruptions productive” (2017, October 30). Newswise.com

“Research shows how to make email and other technology interruptions productive” (2017, October 30). Sciencedaily.com

Morantz, A. (2017, August 8). “Email interruptus”. Smith Business Insight

Radio & Podcasts

Transforming Email from Distraction to Asset”, Podcast with CanadianSME Business Magazine, April 8th, 2024. Link to Podcast.

Interview with Ari Rabinovitch on CityNews (680 News), March 9th, 2024.

Interview with Sam Laprade on CityNews (101.1 FM), April 25th, 2023.

Interview with Kris McCusker on CityNews (680 News), April 11th, 2023.

Invited guest on David Cooper’s “Late Showgram” airing on 580 CFRA News Talk Radio (and other stations), March 1st, 2022. https://www.iheartradio.ca/newstalk-1010/audio/podcasts/this-week-s-music-notes-musician-brad-goodall-teen-people-podcast-online-privacy-1.17269415

Invited guest on Queen’s CFRC 101.9FM Radio Show “Blind Date with Knowledge”, May 30, 2018. https://www.cfrc.ca/bdwk

Video

Video interview with Privacy Canada (https://privacycanada.net/), July 7, 2022. https://www.youtube.com/watch?v=WD2atELaTrY

Smith Business Insight Video, Queen’s University, April 2022. https://www.youtube.com/watch?v=W8wP6wVEq08

Interview at Queen’s University, March 2018. https://www.youtube.com/watch?v=knkEPiAFSKQ

Interview at Ieseg School of Management, December 2012. https://www.youtube.com/watch?v=4fE8PsqE9iU 

Teaching

Courses Taught

Professional Graduate Programs

Course Number and Title

Years Taught

Course Type

Program/ Level

Institution

MDPM 801: Introduction to Digital Strategy & Innovation

2022

Core

Master of Digital Product Management

Queen’s University

MBAS 840: Introduction to Digital Business

2021-Present

Core

Full-Time MBA

Queen’s University

EMBA 620: Business Information Systems (self-developed course)

2012, 2014-2015, 2017, 2018, 2020

Core

EMBA

Nile University (Egypt)

MBCCI03UE: Generating Business Value with IT (self-developed course)

2012 - Present

Core

Master of Business
Analysis & Consulting

IÉSEG School of Management (France)

IS Project Management (self-developed course)

2012-2016

Core

MSc

IÉSEG School of Management (France)

Research Methods

2012-2013

Core

MSc

IÉSEG School of Management (France)

Information Systems Strategy & Company Observation

2012-2013

Core

MSc

IÉSEG School of Management (France)

Academic Graduate Programs

Course Number and Title

Years Taught

Course Type

Program/ Level

Institution

Mgmt 870/970: Foundations of MIS I

F2022 - Present

Core

MSc/PhD

Queen’s University

Mgmt 974: Advanced Topics in the Evaluation of Information Systems (self-developed course)

W2017, W2019, W2021

Elective

MSc/PhD

Queen’s University

Mgmt 804: Survey Research Method Design

2018, 2020-2021

Core

MSc/PhD

Queen’s University

Undergraduate Programs

Course Number and Title

Years Taught

Course Type

Program/ Level

Institution

Comm 392: Introduction to Data Management and Analytics for Business

W2022 - Present

Elective

3rd & 4th year Bachelor

Queen’s University

Comm 190: Introduction to Digital Business and Technologies

2016-2021

Core

2nd year Bachelor

Queen’s University

Management of Information Systems

2012-2016

Core

3rd year Bachelor

IÉSEG School of Management (France)

Introduction to IS

2012-2014

Core

2nd year Bachelor

IÉSEG School of Management (France)

IT Impacts on Organizations

2008-2009

Core

2nd year Bachelor

McGill University

Managing Information Technology

2007

Elective

3rd year Bachelor

McGill University

Graduate Student Supervision

Queen’s University (Canada) – PhD Program in Management

Role

Student

Thesis Title

Years

Supervisor

Indrani Karmakar (Co-supervision with J. Webster)

 

2020-

Antoine Grenier (Co-supervision with J. Webster))

 AI-Human Interworking

2020-

Sophia Mannina

 Online Fake News and User Emotion

2021-

Committee Member

Ali Khan

False news: a digital conceptualization and potential mitigation using algorithmic advice

2021-2022

Queen’s University (Canada) – MSc Program in Management

Role

Student

Thesis Title

Years

Supervisor

Sophia Mannina

Facilitating Feedback Through Health Information Technology: An Experiment to Investigate the Role of Technology in Improving Patient Health

2020-2021

Ali Feizabadi

Social Interactions of Humans with Intelligent Agents:

Anthropomorphizing, Trust, and Self-disclosure

2019-2020

Xiuyan (Leah) Li

The Effects of Attributional Style on Chronic Patient Adaptation Regarding Telemonitoring Feedback

2018-2019

Second Reader

Indrani Karmakar

Motivating green information system behaviors by personalizing the environmental message

2018

Ali Khan

The effect of narrative and flow on shaping pro-environmental outcomes in citizen science games

2017

Jeffrey Dixon

Seizing the future: enabling digital business innovation through digital awareness

2017

Paromita Karmakar

A study of the telemonitoring process: factors affecting patient adherence

2017

Tias School for Business & Society - MSc in Business Analytics

Role

Student

Thesis Title

Years

Supervisor

Yuan (Cathy) Hsuan

Text mining customer reviews in the insurance industry

2022

Yijia Zhang

The influence of customers’ Airbnb stays in different cultural regions on the factor guests care about: a comparison between Beijing and Amsterdam

2022

Matheus Rocha

Making buildings smart: how machine learning can help to recognize patterns in energy consumption

2022

Samuel Chandrasekar

Assessing the impact of population on air pollution in India and predictive analysis to determine the future rise in pollution

2022

Rahul Taori

Machine Learning Model Design for Recommendation System A Comparative Analysis of Machine Learning Algorithms for Recommendation System in Online Retail

2022

Pyariksha Tiluk

Predicting employee attrition using machine learning models and assessing the effect of mitigating machine learning bias on model accuracy

2020

Ann van Naerssen

Value determination of B2B2C apps: The effect of social media functionality on user satisfaction to determine app value in a B2B2C context; a mixed-method approach

2020

Yen-Chen Liu

The Expected Benefit of Big Data Analytics in Audit Efficiency – A Case Study of Taiwanese Big Four Audit Firms

2019

Annieck Grobben

Successful implementation of big data and the role of leadership

2018

Yi-Ching Chung

To what extent does artificial intelligence substitute the decision-making functions of the management at the operational level in this big data era? A case study in Taiwan

2018

Xiaozhao Wang

What characteristics of the job environment affect employee attrition in technology companies?

2018

Tetske van Loon

Purchasing behaviour in Retail versus E-tail in the Dutch book industry

2017

Vicky Cheng

The impact of business analytics on banking industry

2017

Alexander Daemen

How accurately can clickstream data determine the likelihood of a high involvement purchase?          

2016

Second Reader

Aline Bora

The use of Social media data as a source to improve customer service and loyalty in the airline industry

2018

Fouw de Tim

Change Management Challenges for Enablers of the Data Science Infrastructure: A Qualitative Approach to Identify Challenges due to Security Convergence

2018

Apel David

Exploring the Application and Impact of Decision Tree and Linear Programming to Improve Strategic Decision Quality

2017

Rijen van Rodney

A study of how big data maturity influences business process management in Dutch companies in the manufacturing industry

2017

IESEG School of Management – MSc in Information Systems

Role

Student

Thesis Title

Years

Supervisor

Tiphaine Bonte

User attitudes toward information privacy: factors that impact the disclosure of private information online

2018-2020

Amaury Eich Gozzy

What factors impact the intent of use of cryptocurrencies in the e-commerce market for individuals?

2018-2020

Constant Fagnou

Improving the security of payment systems thanks to Blockchain technology

2019-2020

Margaux Chotel

Cyberloafing: A Study in the Problem of Classification of Personal Internet Use at work

2018-2019

Kilian Gaudefroy

What are the impacts of privacy concerns on a customer’s intention to adhere to a loyalty program and the validity of the information collected?

2016-2017

Alexandra Llopis

The enhancement of the wholesale landing value chain for the benefit of the customer

2015-2016

Robin Decroocq

Presentation technology: feature use and impacts on individual learning outcomes

2014-2015

Alice Madec & Pauline Neuilly

What is the Enactus’ influence upon its student members’ competencies’ development, at an international scale?

2013-2014

Baptiste Baraudou

The impact of social media context on business success: An empirical study on box office performances

2012-2013

Florent Invernizzi

Implémentation d’un outil de gestion

des audits internes

2011-2012

Arthur Le Pan Faberes

What strategy to adopt for the launching and the distribution of a rosé wine on the Asian market?

2011-2012

Visiting Positions

Visiting Professor
IESEG School of Management, France
2017 - Present

Visiting Professor
Nile University, Egypt
2012-2019

Research

Interests

Information technology (IT) impacts on individuals and groups; the dark side of IS (technology interruptions, problematic use); human interactions with AI/ intelligent agents; health care information technology (HIT)

Presentations

Refereed Conference Proceedings & Presentations

Mannina, S., Addas, S., Abolmaesumi, P., Mousavi, P., Maghsoodi, N., Nassar, S., Maslove, D., and Sibley, S. 2024. “Digital Nudges in Healthcare Contexts: An Information Systems Perspective,” Proceedings of the 30th Americas Conference on Information Systems, Salt Lake City, UT, August 15-17, 2024.

Ouimet-Grenier, A. and Addas, S. 2022. “AI-Enabled Decision-Making Systems: A Conceptualization and an Agenda for Green IS Research,” Proceedings of the International Conference on Information Systems, Copenhagen, Denmark, December 10-14, 2022.

Mannina, S. and Addas, S. 2022. “Mixed Emotions: Evaluating Reactions to Dynamic Technology Feedback with NeuroIS,” Proceedings of the Vienna Retreat on NeuroIS, Vienna, June 14-16, 2022.

Mannina, S. and Addas, S. 2021. “Understanding the Relationship Between Sources of Feedback and Patient Outcomes in the Digital Health Environment: A Literature Review,” Proceedings of the 49th Administrative Sciences Association of Canada Annual Conference (ASAC), Virtual Conference, June 12-15, 2021 (Best Paper Award).

Karmakar, I. and Addas, S. 2020. “Exploring Mindfulness to Mitigate IT Addiction,” Proceedings of the 19th pre-ICIS Annual Workshop on HCI Research in MIS, Virtual Conference, December 13-16, 2020.

Rahrovani, Y. and Addas, S. 2019. “Understanding the Process of IS Switching in the Social Media Context,” Proceedings of the International Conference on Information Systems, Munich, Germany, December 14-18, 2019.

Cameron, A.F., Addas, S., and Spitzmuller, M. 2019. “Multicommunicating During Team Meetings and Its Effects on Team Functioning,” Proceedings of the Vienna Retreat on NeuroIS, Vienna, June 4-6, 2019.

Li, T., Addas, S., and Chan, Y. 2018. “Is Sociomateriality a Viable Lens in IS Research? A Scoping Review,” Proceedings of the 46th Administrative Sciences Association of Canada Annual Conference (ASAC), Toronto, ON, May 27-29, 2018.

Savoli, A., Addas, S., and Fagnot, I. 2017. “Coping with Information Security Stressors in Healthcare,” Proceedings of the 23rd Americas Conference on Information Systems, Boston, MA, August 10-12, 2017.

Savoli, A., Addas, S., and Fagnot, I. 2016. “Too Much of a Good Thing? An Investigation of the Negative Consequences of Information Security in a Healthcare Setting,” Proceedings of the 10th Annual Pre-ICIS Workshop on Information Security and Privacy (WISP 2016), Dublin, December 9, 2016.

Goethals, F. and Addas, S. 2015. “Why we don’t block 3rd party trackers: An attributional theory perspective,” Proceedings of the 9th Annual Pre-ICIS Workshop on Information Security and Privacy (WISP 2015), Fort Worth, TX, December 13, 2015.

El-Masri, M. and Addas, S. 2014. “Determinants of IT Job Occupations: Integrating Career Anchor Theory and Social Cognitive Career Theory” Proceedings of the 20th Americas Conference on Information Systems (AMCIS), Savannah, GA, August 7-9, 2014.

Addas, S. and Conway, C.M. 2013. “Not Right Now! Cognitive and Behavioral Impacts of IT interruption Timing,” The 12th pre-ICIS Annual Workshop on HCI Research in MIS, Milan, Italy, December 15, 2013, Poster Presentation.

Addas, S. and Pinsonneault, A. 2013. “IT Interruptions and Coordination Effectiveness in Software Development Groups: A Conceptual, Multilevel Model,” Proceedings of the 12th pre-ICIS Annual Workshop on HCI Research in MIS, Milan, Italy, December 15, 2013.

Goethals, F., Addas, S., and Fagnot, I. 2012. “The Effects of two-directional Messages about Planned Obsolescence,” Proceedings of the 11th Workshop on e-Business (WEB 2012), Orlando, FL.

Addas, S. and Pinsonneault, A. 2010. “Information Technology Interruptions in Project Environments: A Taxonomy and Preliminary Performance Investigation,” Proceedings of the 9th preICIS Annual Workshop on HCI Research in MIS, St-Louis, MO, December 12, 2010 (Best Paper Award)

Addas, S. and Pinsonneault, A. 2010. “IT Use and the Interruption of NPD Knowledge Work,” Proceedings of the 43rd Hawaii International Conference on System Sciences, Kauai, HI.

Addas, S. and Pinsonneault, A. 2009. “Toward a Taxonomy of IT-enabled Integration in NPD,” Academy of Management Annual Meeting, Chicago, IL, Conference Presentation.

Addas, S. and Pinsonneault, A. 2008. “IT and NPD Performance: Unveiling the Mediating Effects of Process Integration and Knowledge Integration,” Proceedings of the 14th Americas Conference on Information Systems (AMCIS), Toronto, ON, August 14-17, 2008.

Addas, S. and Pinsonneault, A. 2007. “IT Capabilities and Firm Performance: A Resource based, Alliance Perspective,” Proceedings of the 35th Administrative Sciences Association of Canada Annual Conference (ASAC), Ottawa, ON.

Addas, S. 2006. “IT Business Value: How Agency and Upper Echelon Factors Influence the IT Infrastructure Capability,” Academy of Management Annual Meeting, Atlanta, GA, Conference Presentation. 

Addas, S. and Croteau, A.M. 2006. “The Role of Power in Determining the Mode of IT Governance,” Proceedings of the 34th Administrative Sciences Association of Canada Annual Conference (ASAC), Banff, AB.

Addas, S., Chen, E., and Vahidov, R. 2005. “Factors Influencing the Pre-Adoption of Electronic Negotiation Systems,” Group Decision and Negotiation Annual Conference, Vienna, Austria, Conference Proceedings.

Invited Lectures, Research Talks & Panels

Research Talks

McGill University, September 29, 2023. Title of Talk: “User Interactions with Intelligent Conversational Agents: Examining the Appearance and Social Cues”.

John Molson School of Business, December 2, 2022. Title of Talk: “ A Process Model of IS Switching”.
HEC Montreal, November 4, 2022. Title of Talk: “User Interactions with Intelligent Conversational Agents: Are Looks Everything?”.

Pusan National University, Pusan, South Korea, Digital Finance Education and Research Center Summer Lecture Series, July 14-15, 2022. Title of lecture: “Research Methods for Business Research: Structural Equation Modelling”.

DeGroote School of Business, McMaster School of Business University, November 29, 2019. Title of Talk: “Cascading Feedback: A Longitudinal Study of a Feedback Ecosystem for Telemonitoring Patients with Chronic Disease”.

Smith School of Business, Queen’s University, Canada, Research Showcase, April 9, 2019. Title of Talk: “Contributions and Opportunities in Healthcare IT Research”.

HEC Montreal, September 28, 2018. Title of Talk: “Healthcare Information Technologies and Patient Outcomes: The Case of the Community Paramedic Remote Patient Monitoring Program”.

Ieseg School of Management, France, May 4, 2018. Title of Talk: “The Impact of Telemonitoring Technology on Patient Behavioral Outcomes”.

Smith School of Business, Queen’s University, January 31, 2017. Pecha Kucha Research Presentation. Title of Talk: “Group-Level Effect of Interruptions”.

Panels

Panelist at the 2024 CPA Ontario Faculty Symposium, Toronto, June 21, 2024.

Panelist and Faculty Mentor at the Digital Futures Symposium, Toronto, May 9-10, 2024.

Queen’s University, November 22, 2022. Panelist at the Queen’s Data Analytics Association (QDAA) Annual Conference. I represented Smith School of Business at the conference, which is designed to bring together the next generation of data-driven innovators from across Canada.

Queen’s University, January 27, 2022. Panelist at the Queen’s Data Analytics Association (QDAA) Annual Conference. I represented Smith School of Business at the conference, which is designed to bring together the next generation of data-driven innovators from across Canada.

HEC Montreal, June 7, 2021. Panelist at the ERPsim User Group. Title: “Eclectic ERPsim”.
Desautels Faculty of Management, McGill University, May 31, 2021. Panelist at the Desautels Alumni-Student Conference. Title: “Tips, tricks, and secrets: what you need to know to transition to being a professor”.

Smith School of Business, Queen’s University, January 31, 2017. Pecha Kucha Research Presentation. Title of Talk: “Group-Level Effect of Interruptions”.

Mentions

Acknowledged by John Wiley & Sons, Inc. as a member of the Wiley focus group that provided feedback on the WileyPlus Online Learning Environment (Rainer and Cegielski 2010)

Recognized as a top author in terms of individual research output in the annual conference of the Administrative Sciences Association of Canada (2001-2007), out of a list of 366 unique authors identified in the proceedings (Serenko et al. 2008)

Awards

Research Awards

New Researcher Achievement Award, Smith School of Business, Queen’s University (2019)

Teaching Awards

Outstanding Teaching Award, IESEG School of Management (2014)

Excellence in Teaching Award, McGill University (2010)

Other Awards

Nominated for Best Reviewer Award, Information Systems Research (2022)

Nominated for Best Reviewer Award, 13th Annual pre-ICIS Workshop on HCI Research in MIS, St-Auckland, New Zealand (2014)

Best Paper Award, 9th Annual pre-ICIS Workshop on HCI Research in MIS, St. Louis, MO (2010)

Doctoral Consortium, Academy of Management Conference (OCIS), Montreal, QC (2010)

Doctoral Consortium, International Conference on Information Systems, Phoenix, AZ (2009)

Grants & Funding

New Frontiers in Research Fund (2023)
Social Sciences and Humanities Research Council of Canada (SSHRC) | $250,000

Smith School of Business Conference Funding Competition (2019)
Queen’s University | $8,299

Insight Grant (2019)
SSHRC | $88,595

Institutional Grant (2019)
SSHRC | $2,500 

D.I. McLeod Research Assistantship, Queen's University
2018 | $1,600
2016 | $3,600

General Research Grant (2017)
Queen’s University | $6,300

PhD Program Research Award (2009)
McGill University | $5,000

Principal’s Graduate Fellowship Award (2008)
McGill University | $2,500

Erika Beaumier Scholarship in Governance (2006)
Concordia University | $1,000 

Service

Academic Service

Services for the University

Queen's University

  • Board of Directors, University Club, Queen's University, 2024-Present.
  • Queen's University Faculty Association Representative on the Joint Health and Safety Committees, 2020-2023

Smith School of Business

  • Digital Technology Area Group Coordinator, 2023-Present
  • Member of the Graduate Committee, 2022-2023
  • Member of Selection Committee for UCC Chair
  • Member of the Principal's Advisory Committee for the Decanal Search, 2021
  • Chair of the PhD Comprehensive Exam Committee (DT area), 2019-2020
  • Co- Chair of the Commerce Curriculum Committee, 2020-2021
  • Member of the Commerce Curriculum Committee, 2018-2020, 2021-2022
  • Member of the Renewal, Tenure, and Promotion Committee, 2018
  • Member of the PhD Comprehensive Exam Committee (DT area), 2017-2018, 2021
  • Member of the Library Committee, 2017
  • Chair of the DT Research Seminar Series, 2017-2020
  • MSc/PhD Consortium, Session Leader (Reading Effectively), Sept 2018
  • MSc/PhD Consortium, Panel Member (Preparing for the Job Market), Sept 2017, Sept 2018, Sept 2019

Ieseg School of Management

  • Member of the Advisory Board for the school’s IS strategy, 2015-2016
  • Member of the Teaching Quality Committee, 2014-2016
  • Member of the Organizing Committee, AIM 2016 Conference, Lille, France

Program Reviews

  • Invited by Ontario’s Postsecondary Education Quality Assessment Board (PEQAB) to serve on an expert panel for reviewing a Master of Science in Information Technology program at Westcliff University (Irvine, CA), July 2022

PhD Thesis Examining Committees

  • Ian Chitwood, Athabasca University, “Understanding the experience of work: a critical exploration of industry 4.0 technologies in advanced lean manufacturing”. DBA Defense. External Examiner, April 2024.
  • Mahdi Abouei, DeGroote School of Business, McMaster University, “Data Science Professionals’ Innovation with Big Data Analytics: The Essential Role of Commitment and Organizational Context”. PhD Defense. External Examiner, December 2023.
  • Mosab Al Faqeeh, Queen’s University (School of Computing), “Uncovering Latent Structure in Social Networks Using Graph Embeddings”. PhD Defense. Internal-External Examiner, May 2023.
  • Faria Khandaker, Queen’s University (School of Computing), “Value-Based Dynamic Caching Over Information-Centric Networks (ICNs)”. Internal-External Examiner, August 2022.
  • Reem Ayouby, John Molson School of Business, Concordia University. External Examiner, June 2022.

Journal Editorial Boards

  • Associate Editor (AE) for the Special Issue on the “Dark Sides of Digitalization” in International Journal of Electronic Commerce, 2020

Services for Conferences

  • Mini-track Co-Chair: The Dark Side of Technology Use, Americas Conference on Information Systems (AMCIS), Salt Lake City, UT, August 15-17, 2024
  • Associate Editor, AI in Business and Society Track, International Conference on Information Systems (ICIS), Hyderabad, India, December 10-13, 2023
  • Mini-track Co-Chair: The Dark Side of Technology Use, Americas Conference on Information Systems (AMCIS), Panama City, Panama, August 10-12, 2023
  • Member of the AMCIS 2021 Conference Committee: Panel Co-Chair, Americas Conference on Information Systems (AMCIS), Virtual Conference, August 9-11, 2021
  • Mini-track Co-Chair: Adoption and Diffusion of Ambivalent Information Technologies, Americas Conference on Information Systems (AMCIS), Virtual Conference, August 9-13, 2021
  • Mini-track Co-Chair: Adoption and Diffusion of Ambivalent Information Technologies, Americas Conference on Information Systems (AMCIS), Virtual Conference, August 12-16, 2020
  • Mini-track Co-Chair, Americas Conference on Information Systems (AMCIS), Cancun, Mexico, August 15-17, 2019
  • Session Chair, International Conference on Information Systems (ICIS), San Francisco, CA, December 14-16, 2018
  • Co-Chair of the HEC-Queen’s Research Conference, Kingston, Ontario, June 8, 2018
  • Session Chair, Americas Conference on Information Systems (AMCIS), New Orleans, LA, August 16-18, 2018
  • Mini-track Co-Chair (and proposed a new mini-track), Americas Conference on Information Systems (AMCIS), New Orleans, LA, August 16-18, 2018
  • Associate Editor, 22nd International Conference on Information Systems (ICIS), Seoul, December 10-13, 2017
  • Associate Editor, 21st International Conference on Information Systems (ICIS), Dublin, December 11-14, 2016
  • Associate Editor, 21st European Conference on Information Systems (ECIS), Utrecht, June 5-8, 2013
  • Session Chair, 9th pre-ICIS Annual Workshop on HCI Research in MIS, St-Louis, MO, December 12, 2010
  • Discussant, OCIS track: Strategic IT Adoption and New Product Development Teams, Academy of Management Annual Meeting, Montreal, 2010

Reviews for Journals, Conferences & Grant Proposals (Number of Manuscripts Reviewed in Brackets)

Journals  

  • European Journal of Information Systems, Information and Organization, Information Systems Management Journal, Information Systems Research, Information Technology & People, Journal of the Association for Information Systems, Journal of Business and Industrial Marketing, Journal of Strategic Information Systems, MIS Quarterly, Organization Science, Production and Operations Management

Conferences

  • Academy of Management Conference (2), Administrative Sciences Association of Canada (2), Americas Conference for Information Systems (1), Association Information et Management (1), Australian Conference on Information Systems (1), European Conference on Information Systems (6), Hawaii International Conference on System Sciences (2), International Conference of Information Systems (11), Sig Health Pre-ICIS Conference (2)

Grant Proposals:

  • Social Sciences and Humanities Research Council of Canada Grant Proposals (1)

Professional Memberships

  • Association for Information Systems (AIS)
  • INFORMS
  • Academy of Management
  • Information Overload Research Group (IORG)  

Professional Certifications & Designations

Amazon AWS Certified Cloud Practitioner
2020

Amazon AWS Educate Cloud Ambassador
2019

Microsoft Support Professional
2002