Shamel Addas

Refereed Journal Publications

Maghsoodi, N., Nassar, S., Wilson, P.F.R., To, M.N.N., Mannina, S., Addas, S., Sibley, S., Maslove, D., Abolmaesumi, P., and Mousavi, P. (Forthcoming). “Domain Knowledge Is Power: Leveraging Physiological Priors for Self-Supervised Representation Learning in Electrocardiography,” IEEE Transactions on Biomedical Engineering. (SCIE; SJR Q1)

Khan, A., Brohman, K. and Addas, S. (2022). "The Anatomy of “Fake News”: Studying False Messages as Digital Objects," Journal of Information Technology (37:2), pp. 122-143. (ABDC A*)

Brohman, K.*, Addas, S.*, Dixon, J. and Pinsonneault, A. 2020. "Cascading Feedback: A Longitudinal Study of a Feedback Ecosystem for Telemonitoring Patients with Chronic Disease," MIS Quarterly (44:1), pp. 421-450. *Authors have contributed equally. (FT-50; ABDC A*)

Addas, S. and Pinsonneault, A. (2018). “Theorizing the Multilevel Effects of Interruptions and the Role of Communication Technology," Journal of the Association for Information Systems (19:11), pp. 1097-1129. (ABDC A*)

Addas, S., Pinsonneault, A., and Kane, G.C. (2018). “Converting Email from Drain to Gain,” MIT Sloan Management Review(59:4), pp. 15-18. (FT-50; ABDC A)

El-Masri, M., Al-Yafi, K., Addas, S. and Tarhini, A. (2018). “Individual Determinants of IT Occupational Outcomes,” Communications of the Association for Information Systems (42), pp. 481-507. (ABDC A)

Addas, S. and Pinsonneault, A. (2018). “Email Interruptions and Individual Performance: Is There a Silver Lining?” MIS Quarterly (42:2), pp. 381-405. (FT-50; ABDC A*)

Pinsonneault, A., Addas, S., Qian, C., Dakshinamoorthy, V., and Tamblyn, R. (2017). “Integrated Health Information Technology and the Quality of Patient Care: A Natural Experiment,” Journal of Management Information Systems (34:2), pp. 457-486. (FT-50; ABDC A*)

Addas, S. and Pinsonneault, A. (2016). “IT Capabilities and NPD Performance: Examining the Mediating Role of Team Knowledge Processes,” Knowledge Management Research & Practice (14:1), pp. 76-95. (ABDC A)

Addas, S. and Pinsonneault, A. (2015). “The Many Faces of IT Interruptions: A Taxonomy and Preliminary Investigation of their Performance Effects,” Information Systems Journal (25:3), pp. 231-273. (ABDC A*)

Rahrovani, Y., Addas, S., and Pinsonneault, A. 2014. “Exploring the long shadow of IT innovation adoption decisions on IT value,” Systèmes d'Information et Management (19:4), pp. 31-88. (SJR Q3)

Addas, S. (2010). “A Call for Engaging Context in HCI/MIS Research with Examples from the Area of Technology Interruptions,” AIS Transactions on Human-Computer Interaction (2:4), pp. 178-196. (ABDC A)

Media Coverage

Television

“Why people don’t take action to protect their online privacy” (2022, March 16). CTV News, Kitchener Ontario, 5pm News Show: https://kitchener.ctvnews.ca/video?clipId=2404424

Radio & Podcasts

“Transforming Email from Distraction to Asset”, Podcast with CanadianSME Business Magazine, April 8^th, 2024. 

Interview with Ari Rabinovitch on CityNews (680 News), March 9^th, 2024.

Interview with Sam Laprade on CityNews (101.1 FM), April 25^th, 2023.

Interview with Kris McCusker on CityNews (680 News), April 11^th, 2023.

Interview on David Cooper’s “Late Showgram” airing on 580 CFRA News Talk Radio (and other stations), March 1^st, 2022. 

Interview on Queen’s CFRC 101.9FM Radio Show “Blind Date with Knowledge”, May 30^th, 2018. https://www.cfrc.ca/bdwk

Online Video

Video interview with Privacy Canada (https://privacycanada.net/), July 7, 2022. 

Smith Business Insight Video, Queen’s University, April 2022. 

Interview at Queen’s University, March 2018. 

Interview at Ieseg School of Management, December 2012.

Media Coverage Cont'd

Print & Online Articles

Aarts, D. (2025, April 15). “The Creeping Risk of ‘AI Ick’”. Smith Business Insight.

Addas, S. (2025, March 12). “Will It Be AI Automation or Augmentation?” Smith Business Insight.

Addas, S. (2024, November 20). “How to Build a Better Chatbot”. Smith Business Insight.

Addas, S. (2024, October 24). “Humanizing AI: Striking the Right Balance for Customer Engagement”. Marketing News Canada.

Look, A. (2024, October 18). “The Canadian subplot in Netflix’s earnings” The Logic.

Aarts, D. (2024, July 3). “Why We Keep Checking Our Email on Holidays”. Smith Business Insight.

White, L. (2024, May 22). “Taking Email from Drain to Gain” The Toronto Sun.

Lindzon, J. (2024, May 7). “How to make a chatbot customers don’t hate” The Globe and Mail.

Panjwani, R. (2024, March 24). “You’ve got mail ... and anxiety: How to reduce stress from an overflowing inbox” The Globe and Mail.

“Finding the silver lining of workplace interruptions” (2019, September 15). McGill Delve

“Research radio and podcast returns” (2018, September 19). Queen’s Gazette

Jackson, E. (2017, December 23). “Canadians are getting more addicted to smartphones. Should telecom companies be held responsible?” The Financial Post

Morantz, A. (2017, November 21). “Plugging healthcare gaps”. Smith Business Insight

Addas, S. (2017, November 15). “Don’t curse the inflow of emails: It can help you do your job better”. LSE Business Review

Ashley, A. (2017, November 11). “Study suggests ways to make email and other technology interruptions productive”. Therapytoronto.ca

“How to make email and other technology interruptions productive” (2017, November 2). Idm.net.au

“Research shows how to make email and other technology interruptions productive” (2017, October 30). Newswise.com

“Research shows how to make email and other technology interruptions productive” (2017, October 30). Sciencedaily.com

Morantz, A. (2017, August 8). “Email interruptus”. Smith Business Insight

Case Studies & Teaching Notes

Addas, S. and Rahrovani, Y. 2025. “Deltacore Analytics: AI Transformation Beyond the Algorithm,” Ivey Publishing. Case and Teaching Note #W45949.

Graduate Student Supervision

Queen’s University (Canada) – PhD Program in Management

Supervisor

• Antoine Grenier (Co-supervision with J. Webster), AI-Human Collaboration, 2020 - Present
• Sophia Mannina, Online Fake News and User Emotion, 2021 - Present

Committee Member

• Jasmin Manseau, Investigating the Dark Side of Intelligent Systems: A Review and Empirical Investigations of Technology-Related Dehumanization and an Agent-Based Simulation, 2024-2025
• Ali Khan, False news: a digital conceptualization and potential mitigation using algorithmic advice, 2021-2022

Queen’s University (Canada) – MSc Program in Management

Supervisor

• Parisa Sharifpour, Can I trust This Chatbot? The Impact of Chatbot Social Presence and Personalization on Customer Trust and Purchase Behavior, 2023-2025
• Sophia Mannina, Facilitating Feedback Through Health Information Technology: An Experiment to Investigate the Role of Technology in Improving Patient Health, 2020-2021
• Ali Feizabadi, Social Interactions of Humans with Intelligent Agents: Anthropomorphizing, Trust, and Self-disclosure, 2019-2020
• Xiuyan (Leah) Li, The Effects of Attributional Style on Chronic Patient Adaptation Regarding Telemonitoring Feedback, 2018-2019

Second Reader

• Indrani Karmakar, Motivating green information system behaviors by personalizing the environmental message, 2018
• Ali Khan, The effect of narrative and flow on shaping pro-environmental outcomes in citizen science games, 2017
• Jeffrey Dixon, Seizing the future: enabling digital business innovation through digital awareness, 2017
• Paromita Karmakar, A study of the telemonitoring process: factors affecting patient adherence, 2017

Queen’s University (Canada) – MBA Program

Supervisor

• Lauren Singh, AI-Human Collaboration, 2025

Tias School for Business & Society - MSc in Business Analytics & Big Data

Supervisor

• Gayeon Lee, A Quantitative Comparison of LLM and Human-Generated Customer Review Analysis Reports, 2025
• Ishita Karnani, Predictive Analytics for Market Success in Cancer Drug Discovery: Integrating Clinical, Financial, and Market Data, 2025
• Ana Paula Rodriguez Obando, Enhancing Fast Fashion Demand Forecasting with Google Trends: A comparison of manual and LLM based microtrend tagging, 2025
• Sri Lakshmi Kumar, Decoding customer sentiment: A text mining approach for personalized skincare recommendations, 2024
• Amelie Niewenhuijse, Investigating the Impact of Candidate Qualifications and Sentiments Expressed in Resumes on Resume Ranking for Business and Data Analyst Positions: A Machine Learning and Natural Language Processing Application, 2023
• Glenn Guerrero, Exploring the use of Sentiment Analysis in Identifying Areas of Improvement for Game Development: A Study of User Feedback from STEAM Game Reviews, 2023
• Naga Vishnu Batchu, Comparative Analysis of Deep Learning Models in Movie Recommendation Systems: Word Embedding vs. BERT, 2023
• Yuan (Cathy) Hsuan, Text mining customer reviews in the insurance industry, 2022
• Yijia Zhang, The influence of customers’ Airbnb stays in different cultural regions on the factor guests care about: a comparison between Beijing and Amsterdam, 2022
• Matheus Rocha, Making buildings smart: how machine learning can help to recognize patterns in energy consumption, 2022
• Samuel Chandrasekar, Assessing the impact of population on air pollution in India and predictive analysis to determine the future rise in pollution, 2022
• Rahul Taori, Machine Learning Model Design for Recommendation System A Comparative Analysis of Machine Learning Algorithms for Recommendation System in Online Retail, 2022
• Pyariksha Tiluk, Predicting employee attrition using machine learning models and assessing the effect of mitigating machine learning bias on model accuracy, 2020
• Ann van Naerssen, Value determination of B2B2C apps: The effect of social media functionality on user satisfaction to determine app value in a B2B2C context; a mixed-method approach, 2020
• Yen-Chen Liu, The Expected Benefit of Big Data Analytics in Audit Efficiency – A Case Study of Taiwanese Big Four Audit Firms, 2019
• Annieck Grobben, Successful implementation of big data and the role of leadership, 2018
• Yi-Ching Chung, To what extent does artificial intelligence substitute the decision-making functions of the management at the operational level in this big data era? A case study in Taiwan, 2018
• Xiaozhao Wang, What characteristics of the job environment affect employee attrition in technology companies?, 2018
• Tetske van Loon, Purchasing behaviour in Retail versus E-tail in the Dutch book industry, 2017
• Vicky Cheng, The impact of business analytics on banking industry, 2017
• Alexander Daemen, How accurately can clickstream data determine the likelihood of a high involvement purchase?, 2016

IESEG School of Management – MSc in Information Systems

Supervisor

• Tiphaine Bonte, User attitudes toward information privacy: factors that impact the disclosure of private information online, 2018-2020
• Amaury Eich Gozzy, What factors impact the intent of use of cryptocurrencies in the e-commerce market for individuals?, 2018-2020
• Constant Fagnou, Improving the security of payment systems thanks to Blockchain technology, 2019-2020
• Margaux Chotel, Cyberloafing: A Study in the Problem of Classification of Personal Internet Use at work, 2018-2019
• Kilian Gaudefroy, What are the impacts of privacy concerns on a customer’s intention to adhere to a loyalty program and the validity of the information collected?, 2016-2017
• Alexandra Llopis, The enhancement of the wholesale landing value chain for the benefit of the customer, 2015-2016
• Robin Decroocq, Presentation technology: feature use and impacts on individual learning outcomes, 2014-2015
• Alice Madec & Pauline Neuilly, What is the Enactus’ influence upon its student members’ competencies’ development, at an international scale?, 2013-2014
• Baptiste Baraudou, The impact of social media context on business success: An empirical study on box office performances, 2012-2013
• Florent Invernizzi, Implémentation d’un outil de gestion des audits internes, 2011-2012
• Arthur Le Pan Faberes, What strategy to adopt for the launching and the distribution of a rosé wine on the Asian market?, 2011-2012

Visiting Positions

Visiting Professor
IESEG School of Management, France (2017 - Present)

Visiting Professor
Nile University, Egypt (2012-2019)

Courses Taught

Professional Graduate Programs

Queen’s University

• MDPM 801: Introduction to Digital Strategy & Innovation (2022)
• MBAS 840: Introduction to Digital Business (2021-2025)
• MBUS 854: AI for Leaders (2025 - Present)

Nile University (Egypt)

• EMBA 620: Business Information Systems (self-developed course) (2012, 2014-2015, 2017, 2018, 2020)

IÉSEG School of Management (France)

• MBCCI03UE: Generating Business Value with IT (self-developed course) (2012 – Present)
• IS Project Management (self-developed course) (2012-2016)
• Research Methods (2012-2013)
• Information Systems Strategy & Company Observation (2012-2013)

Academic Graduate Programs

Queen’s University

• Mgmt 870/970: Foundations of MIS I (F2022 – Present)
• Mgmt 974: Advanced Topics in the Evaluation of Information Systems (self-developed course) (W2017, W2019, W2021)
• Mgmt 804: Survey Research Method Design (2018, 2020-2021)

Undergraduate Programs

Queen’s University

• Comm 392: Introduction to Data Management and Analytics for Business (W2022 – Present)
• Comm 190: Introduction to Digital Business and Technologies (2016-2021)

IÉSEG School of Management (France)

• Management of Information Systems (2012-2016)
• Introduction to IS (2012-2014)

McGill University

• IT Impacts on Organizations (2008-2009)
• Managing Information Technology (2007)

Interests

Information technology (IT) impacts on individuals and groups; the dark side of IS (technology interruptions, social media disinformation); human interactions with AI; health care information technology (HIT)

Refereed Conference Proceedings & Presentations

Mannina, S. and Addas, S. (2025). “Real-Time User Reactions to Misinformation as a Foundation for Tailored Nudge Design,” Proceedings of the 24^th pre-ICIS Annual Workshop on HCI Research in MIS, December 13, 2025.

Addas, S. and Rahrovani, Y. (2025). “Teaching with GenAI-Powered Personas: Enhancing Engagement and Research Opportunities in Case-Based Learning,” ICIS TREO talks (non-peer reviewed), Nashville, TN, December 14, 2025.

Mannina, S., Addas, S., Abolmaesumi, P., Mousavi, P., Maghsoodi, N., Nassar, S., Maslove, D.M., Sibley, S. “AI Integration in Fast-Paced, High-Stakes Environments: Lessons From the ICU,” Proceedings of the Health Information Technology Symposium, Nashville, TN, December 14, 2025.

Mahapatra, M., Cameron, A.F., Addas, S., and Spitzmuller, M. (2025). “Multicommunicating During Team Meetings and Team Performance: An Experiment of Multi-level Effects,” Academy of Management Annual Meeting, Copenhagen, Denmark, Conference Presentation. July 25-29, 2025.

Mannina, S. and Addas, S. 2025. “Leveraging NeuroIS to Develop Profiles of User Susceptibility to Health Misinformation,” Proceedings of the Vienna Retreat on NeuroIS, Vienna, May 28-30, 2025.

Maslove, D., Maghsoodi, N., Sibley, S., Nassar, S., Mannina, S., Addas, S.,
Abolmaesumi, P., and Mousavi, P. 2024. “Enhanced AFib Classification: Integrating CNN Features and R-R Intervals in CatBoost” (Poster Presentation), Machine Learning for Health Care Conference (MLHC 2024), Toronto, Ontario, August 16-17, 2024.

Mannina, S., Addas, S., Abolmaesumi, P., Mousavi, P., Maghsoodi, N., Nassar, S., Maslove, D., and Sibley, S. 2024. “Digital Nudges in Healthcare Contexts: An Information Systems Perspective,” Proceedings of the 30^th Americas Conference on Information Systems, Salt Lake City, UT, August 15-17, 2024.

Ouimet-Grenier, A. and Addas, S. 2022. “AI-Enabled Decision-Making Systems: A Conceptualization and an Agenda for Green IS Research,” Proceedings of the International Conference on Information Systems, Copenhagen, Denmark, December 10-14, 2022.

Mannina, S. and Addas, S. 2022. “Mixed Emotions: Evaluating Reactions to Dynamic Technology Feedback with NeuroIS,” Proceedings of the Vienna Retreat on NeuroIS, Vienna, June 14-16, 2022.

Mannina, S. and Addas, S. 2021. “Understanding the Relationship Between Sources of Feedback and Patient Outcomes in the Digital Health Environment: A Literature Review,” Proceedings of the 49^th Administrative Sciences Association of Canada Annual Conference (ASAC), Virtual Conference, June 12-15, 2021 **Best Paper Award**.

Karmakar, I. and Addas, S. 2020. “Exploring Mindfulness to Mitigate IT Addiction,” Proceedings of the 19^th pre-ICIS Annual Workshop on HCI Research in MIS, Virtual Conference, December 13-16, 2020.

Rahrovani, Y. and Addas, S. 2019. “Understanding the Process of IS Switching in the Social Media Context,” Proceedings of the International Conference on Information Systems, Munich, Germany, December 14-18, 2019.

Cameron, A.F., Addas, S., and Spitzmuller, M. 2019. “Multicommunicating During Team Meetings and Its Effects on Team Functioning,” Proceedings of the Vienna Retreat on NeuroIS, Vienna, June 4-6, 2019.

Li, T., Addas, S., and Chan, Y. 2018. “Is Sociomateriality a Viable Lens in IS Research? A Scoping Review,” Proceedings of the 46^th Administrative Sciences Association of Canada Annual Conference (ASAC), Toronto, ON, May 27-29, 2018.

Savoli, A., Addas, S., and Fagnot, I. 2017. “Coping with Information Security Stressors in Healthcare,” Proceedings of the 23^rd Americas Conference on Information Systems, Boston, MA, August 10-12, 2017.

Savoli, A., Addas, S., and Fagnot, I. 2016. “Too Much of a Good Thing? An Investigation of the Negative Consequences of Information Security in a Healthcare Setting,” Proceedings of the 10^th Annual Pre-ICIS Workshop on Information Security and Privacy (WISP 2016), Dublin, December 9, 2016.

Goethals, F. and Addas, S. 2015. “Why we don’t block 3^rd party trackers: An attributional theory perspective,” Proceedings of the 9^th Annual Pre-ICIS Workshop on Information Security and Privacy (WISP 2015), Fort Worth, TX, December 13, 2015.

El-Masri, M. and Addas, S. 2014. “Determinants of IT Job Occupations: Integrating Career Anchor Theory and Social Cognitive Career Theory” Proceedings of the 20^th Americas Conference on Information Systems (AMCIS), Savannah, GA, August 7-9, 2014.

Addas, S. and Conway, C.M. 2013. “Not Right Now! Cognitive and Behavioral Impacts of IT interruption Timing” (Poster Presentation), The 12^th pre-ICIS Annual Workshop on HCI Research in MIS, Milan, Italy, December 15, 2013.

Addas, S. and Pinsonneault, A. 2013. “IT Interruptions and Coordination Effectiveness in Software Development Groups: A Conceptual, Multilevel Model,” Proceedings of the 12^th pre-ICIS Annual Workshop on HCI Research in MIS, Milan, Italy, December 15, 2013.

Goethals, F., Addas, S., and Fagnot, I. 2012. “The Effects of two-directional Messages about Planned Obsolescence,” Proceedings of the 11^th Workshop on e-Business (WEB 2012), Orlando, FL.

Addas, S. and Pinsonneault, A. 2010. “Information Technology Interruptions in Project Environments: A Taxonomy and Preliminary Performance Investigation,” Proceedings of the 9^th pre-ICIS Annual Workshop on HCI Research in MIS, St-Louis, MO, December 12, 2010. **Best Paper Award**

Addas, S. and Pinsonneault, A. 2010. “IT Use and the Interruption of NPD Knowledge Work,” Proceedings of the 43^rd Hawaii International Conference on System Sciences, Kauai, HI.

Addas, S. and Pinsonneault, A. 2009. “Toward a Taxonomy of IT-enabled Integration in NPD,” Academy of Management Annual Meeting, Chicago, IL, Conference Presentation.

Addas, S. and Pinsonneault, A. 2008. “IT and NPD Performance: Unveiling the Mediating Effects of Process Integration and Knowledge Integration,” Proceedings of the 14^th Americas Conference on Information Systems (AMCIS), Toronto, ON, August 14-17, 2008.

Addas, S. and Pinsonneault, A. 2007. “IT Capabilities and Firm Performance: A Resource-based, Alliance Perspective,” Proceedings of the 35^th Administrative Sciences Association of Canada Annual Conference (ASAC), Ottawa, ON.

Addas, S. 2006. “IT Business Value: How Agency and Upper Echelon Factors Influence the IT Infrastructure Capability,” Academy of Management Annual Meeting, Atlanta, GA, Conference Presentation.

Addas, S. and Croteau, A.M. 2006. “The Role of Power in Determining the Mode of IT Governance,” Proceedings of the 34^th Administrative Sciences Association of Canada Annual Conference (ASAC), Banff, AB.

Addas, S., Chen, E., and Vahidov, R. 2005. “Factors Influencing the Pre-Adoption of Electronic Negotiation Systems,” Group Decision and Negotiation Annual Conference, Vienna, Austria, Conference Proceedings.

Invited Lectures, Research Talks & Panels

Research Talks

Ivey Business School (TBS), April 17, 2025. Title of Talk: “Credible or Creepy? How the Interplay of AI Agents’ Humanlike Multimodal Cues Shapes Trust”.

Keynote Speaker at the STEM Horizons Conference, Scinapse Queen’s University, March 23, 2025. Title of Talk: “The Role of AI in Healthcare”.

Toulouse Business School (TBS), November 21, 2024. Title of Talk: “Examining the Dual Pathway to Trust in Anthropomorphic AI Agents”.

McGill University, September 29, 2023. Title of Talk: “User Interactions with Intelligent Conversational Agents: Examining the Appearance and Social Cues”.

John Molson School of Business, December 2, 2022. Title of Talk: “ A Process Model of IS Switching”.
HEC Montreal, November 4, 2022. Title of Talk: “User Interactions with Intelligent Conversational Agents: Are Looks Everything?”.

Pusan National University, Pusan, South Korea, Digital Finance Education and Research Center Summer Lecture Series, July 14-15, 2022. Title of lecture: “Research Methods for Business Research: Structural Equation Modelling”.

DeGroote School of Business, McMaster School of Business University, November 29, 2019. Title of Talk: “Cascading Feedback: A Longitudinal Study of a Feedback Ecosystem for Telemonitoring Patients with Chronic Disease”.

Smith School of Business, Queen’s University, Canada, Research Showcase, April 9, 2019. Title of Talk: “Contributions and Opportunities in Healthcare IT Research”.

HEC Montreal, September 28, 2018. Title of Talk: “Healthcare Information Technologies and Patient Outcomes: The Case of the Community Paramedic Remote Patient Monitoring Program”.

Ieseg School of Management, France, May 4, 2018. Title of Talk: “The Impact of Telemonitoring Technology on Patient Behavioral Outcomes”.

Smith School of Business, Queen’s University, January 31, 2017. Pecha Kucha Research Presentation. Title of Talk: “Group-Level Effect of Interruptions”.

Panels

Panelist at the 2024 CPA Ontario Faculty Symposium, Toronto, June 21, 2024.

Panelist and Faculty Mentor at the Digital Futures Symposium, Toronto, May 9-10, 2024.

Queen’s University, November 22, 2022. Panelist at the Queen’s Data Analytics Association (QDAA) Annual Conference. I represented Smith School of Business at the conference, which is designed to bring together the next generation of data-driven innovators from across Canada.

Queen’s University, January 27, 2022. Panelist at the Queen’s Data Analytics Association (QDAA) Annual Conference. I represented Smith School of Business at the conference, which is designed to bring together the next generation of data-driven innovators from across Canada.

HEC Montreal, June 7, 2021. Panelist at the ERPsim User Group. Title: “Eclectic ERPsim”.
Desautels Faculty of Management, McGill University, May 31, 2021. Panelist at the Desautels Alumni-Student Conference. Title: “Tips, tricks, and secrets: what you need to know to transition to being a professor”.

Smith School of Business, Queen’s University, January 31, 2017. Pecha Kucha Research Presentation. Title of Talk: “Group-Level Effect of Interruptions”.

 

Grants & Other Research Funding

External Grants & Funding

New Frontiers in Research Fund (NFRF), Social Sciences and Humanities Research Council of Canada (SSHRC). Program Title: Towards Actionable AI in the ICU. Co-Investigator | $250,000 (2023)

Insight Grant, Social Sciences and Humanities Research Council of Canada (SSHRC). Program Title: Multicommunicating and Team Adaptation. Co-Investigator | $88,595 (2019)

Institutional Grant, Social Sciences and Humanities Research Council of Canada, Principal Investigator | $2,500 (2019)

Internal Grants & Funding

Monieson Research Grant | $6,100 (2025)

Distinguished Research Fellow of Digital Technology | $80,000 (2018 - Present)

Smith School of Business Conference Funding Competition, Queen’s University, Co-Investigator | $8,299 (2019)

D.I. McLeod Research Assistantship, Queen's University | $1,600 (2018)

General Research Grant, Queen’s University | $6,300 (2017)

D.I. McLeod Research Assistantship, Queen's University | $3,600 (2016)

PhD Program Research Award, McGill University | $5,000 (2009)

Principal’s Graduate Fellowship Award, McGill University | $2,500 (2008)

Erika Beaumier Scholarship in Governance, Concordia University | $1,000 (2006)

Academic Awards, Honours & Recognitions

Association for Information Systems (AIS) Member Spotlight – Inaugural Issue Feature (Recognized in the inaugural spotlight highlighting global IS scholars shaping the field) (2025)

Association for Information Systems (AIS) Distinguished Member (2025)

Outreach Award (recognizing exceptional dissemination of research findings), Smith School of Business, Queen’s University (2024)

Nominated for Best Reviewer Award, Information Systems Research (2022)

New Researcher Achievement Award, Smith School of Business, Queen’s University (2019)

Nominated for Best Reviewer Award, 13^th Annual pre-ICIS Workshop on HCI Research in MIS, St-Auckland, New Zealand (2014)

Outstanding Teaching Award, IESEG School of Management (2014)

Best Paper Award, 9^th Annual pre-ICIS Workshop on HCI Research in MIS, St. Louis, MO (2010)

Excellence in Teaching Award, McGill University (2010)

Doctoral Consortium, Academy of Management Conference (OCIS), Montreal, QC (2010)

Doctoral Consortium, International Conference on Information Systems, Phoenix, AZ (2009)

University Service

Queen's University

• Board of Directors, University Club, Queen's University, 2024-2025
• Joint Health and Safety Committees (Faculty Association Representative), 2020–2023

Smith School of Business

• Area Group Coordinator (DT Area), 2023–Present
• Commerce Curriculum Committee (Co-Chair), 2020–2021
• Commerce Curriculum Committee (Member), 2018–2020, 2021–2022
• Dean's Advisory Committee to select the Associate Dean, Professional Graduate Programs (Committee Member), 2024
• FTMBA Program Review and Curriculum Committee, 2025-2026
• Graduate Committee for Business (Member), 2022–2023, 2025-2026
• Library Committee (Member), 2017
• MSc/PhD Consortium: Panel (Preparing for the Job Market) (Panel Member), Sept 2017, Sept 2018, Sept 2019
• MSc/PhD Consortium: Session (Reading Effectively) (Session Leader), Sept 2018
• PhD Comprehensive Exam Committee (DT Area) (Chair), 2019, 2020, 2025
• PhD Comprehensive Exam Committee (DT Area) (Member), 2017–2018, 2021
• Principal’s Advisory Committee to select the Dean (Member), 2021
• Renewal, Tenure, and Promotion Committee (Member), 2018
• Research Committee (Chair), 2026–Present
• Research Seminar Series (DT Area) (Coordinator), 2017–2020
• UCC Chair Selection Committee (Member), April 2021

IESEG School of Management

• Advisory Board for the school’s IS strategy (Member), 2015-2016
• Teaching Quality Committee (Member), 2014-2016
• AIM 2016 Conference Organizing Committee (Member), Lille, France

Services for Conferences

• Associate Editor, User Behaviour and Engagement Track, International Conference on Information Systems (ICIS), Nashville, TN, December 14-17, 2025
• Mini-track Co-Chair: The Dark Side of Technology Use, Americas Conference on Information Systems (AMCIS), Montreal, QC, August 14-16, 2025
• Mini-track Co-Chair: The Dark Side of Technology Use, Americas Conference on Information Systems (AMCIS), Salt Lake City, UT, August 15-17, 2024
• Associate Editor, AI in Business and Society Track, International Conference on Information Systems (ICIS), Hyderabad, India, December 10-13, 2023
• Mini-track Co-Chair: The Dark Side of Technology Use, Americas Conference on Information Systems (AMCIS), Panama City, Panama, August 10-12, 2023
• Member of the AMCIS 2021 Conference Committee: Panel Co-Chair, Americas Conference on Information Systems (AMCIS), Virtual Conference, August 9-11, 2021
• Mini-track Co-Chair: Adoption and Diffusion of Ambivalent Information Technologies, Americas Conference on Information Systems (AMCIS), Virtual Conference, August 9-13, 2021
• Mini-track Co-Chair: Adoption and Diffusion of Ambivalent Information Technologies, Americas Conference on Information Systems (AMCIS), Virtual Conference, August 12-16, 2020
• Mini-track Co-Chair, Americas Conference on Information Systems (AMCIS), Cancun, Mexico, August 15-17, 2019
• Session Chair, International Conference on Information Systems (ICIS), San Francisco, CA, December 14-16, 2018
• Co-Chair of the HEC-Queen’s Research Conference, Kingston, Ontario, June 8, 2018
• Session Chair, Americas Conference on Information Systems (AMCIS), New Orleans, LA, August 16-18, 2018
• Mini-track Co-Chair (and proposed a new mini-track), Americas Conference on Information Systems (AMCIS), New Orleans, LA, August 16-18, 2018
• Associate Editor, 22^nd International Conference on Information Systems (ICIS), Seoul, December 10-13, 2017
• Associate Editor, 21^st International Conference on Information Systems (ICIS), Dublin, December 11-14, 2016
• Associate Editor, 21^st European Conference on Information Systems (ECIS), Utrecht, June 5-8, 2013
• Session Chair, 9^th pre-ICIS Annual Workshop on HCI Research in MIS, St-Louis, MO, December 12, 2010
• Discussant, OCIS track: Strategic IT Adoption and New Product Development Teams, Academy of Management Annual Meeting, Montreal, 2010

Reviews for Journals, Conferences & Grant Proposals

Completed 100+ reviews for top-tier journals and leading academic conferences in Information Systems.

Journals  
European Journal of Information Systems, Information and Management, Information and Organization, Information Systems Management Journal, Information Systems Research, Information Technology & People, Journal of the Association for Information Systems, Journal of Business and Industrial Marketing, Journal of Strategic Information Systems, MIS Quarterly, Organization Science, Production and Operations Management

Conferences
Academy of Management Conference, Administrative Sciences Association of Canada, Americas Conference for Information Systems, Association Information et Management, Australian Conference on Information Systems, European Conference on Information Systems. Hawaii International Conference on System Sciences, International Conference of Information Systems, Sig Health Pre-ICIS Conference

Grant Review Activities
Canada Research Chair (CRC) Tier 2 Nomination: 2025; SSHRC Insight Grant: 2020, 2024; SSHRC Institutional Grant: 2026

Professional Memberships

• Association for Information Systems (AIS)
• INFORMS
• Academy of Management
• Information Overload Research Group (IORG)  

Professional Certifications & Designations

• Amazon AWS Certified Cloud Practitioner 2020
• Amazon AWS Educate Cloud Ambassador 2019
• Microsoft Support Professional 2002

Computer Skills

• Data analysis: R; SPSS; SAS; KNIME; Power BI; Tableau; EQS; LISREL; SmartPLS; HLM; Clarify; Simulation Modeling Software (Vensim, Ithink)
• Programming: R, Python, JavaScript

Program Reviews

Invited by Ontario’s Postsecondary Education Quality Assessment Board (PEQAB) to serve on an expert panel for reviewing a Master of Science in Information Technology program at Westcliff University (Irvine, CA), July 2022

Journal Editorial Boards

Associate Editor (AE) for the Special Issue on the “Dark Sides of Digitalization” in International Journal of Electronic Commerce, 2020

Thesis Examining Committees

• Jasmin Manseau, Queen’s University (Smith School of Business), “Investigating the Dark Side of Intelligent Systems: Technology-related Dehumanization”. PhD Defense. Committee Member, September 2025
• Noureldin Elshamy, DeGroote School of Business, McMaster University, “The Impact of Age and Cognitive Style on E-Commerce Decision Making: The Role of Visual Perceptual Comprehensiveness”. PhD Defense. External Examiner, August 2025
• Isra Arjumand, Queen’s University (School of Computing), “Signed Graph-Based Recommendation Systems”. PhD Defense. Internal-External Examiner, February 2025
• Ian Chitwood, Athabasca University, “Understanding the experience of work: a critical exploration of industry 4.0 technologies in advanced lean manufacturing”. DBA Defense. External Examiner, April 2024
• Mahdi Abouei, DeGroote School of Business, McMaster University, “Data Science Professionals’ Innovation with Big Data Analytics: The Essential Role of Commitment and Organizational Context”. PhD Defense. External Examiner, December 2023
• Mosab Al Faqeeh, Queen’s University (School of Computing), “Uncovering Latent Structure in Social Networks Using Graph Embeddings”. PhD Defense. Internal-External Examiner, May 2023
• Faria Khandaker, Queen’s University (School of Computing), “Value-Based Dynamic Caching Over Information-Centric Networks (ICNs)”. PhD Defense. Internal-External Examiner, August 2022
• Reem Ayouby, John Molson School of Business, Concordia University. PhD Defense. External Examiner, June 2022