Leading Virtual Teams
4 Instructional Hours

Leading Virtual Teams

Adapting to the new normal

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Leading Virtual Teams

About the program

Even before the COVID-19 pandemic, organizations were making shifts towards virtual or remote work, and knowledge of how to lead effectively in a virtual setting is now essential. Leading Virtual Teams is an interactive remote learning program, designed to help managers adapt to the “new normal” of leading teams in a virtual environment.

The half-day program focuses on the fundamentals of how leaders can successfully motivate their team and sustain high performance, despite the challenges of being physically dispersed.

In this program you will learn:

  • The key challenges that leaders face when managing virtual teams, including why virtual teams often underperform relative to their potential
  • The principles of how to consistently design and lead virtual teams for effectiveness
  • Ways of effectively empowering and communicating with your employees to keep your projects and workflow on track
  • How to keep your team socially bonded despite virtual distance
  • The necessary virtual collaboration technologies and tools you need to succeed

Upon completion of this program, you will have both the knowledge as well as the practical skills necessary to lead your remote team.

Who should attend:

This program is designed for people who are new to managing remote and hybrid teams, and managers who are hoping to boost performance within established virtual teams.

You might also be interested in: Coaching for Challenging Conversations, Leadership

Personal Benefits

This program will help you to become a more effective virtual team leader and understand:

  • Why virtual teams are so much more challenging to lead
  • The strategies and tools you can implement that will create more consistent virtual team collaboration success
  • How you can effectively communicate virtually with your team to help maximize your employees' engagement and productivity
  • How to effectively lead virtual team meetings
  • How to build and maintain team cohesion and social bonds virtually
  • The "dos" and "don’ts" of using virtual collaboration technologies and tools

Organizational benefits

Organizations will benefit from facilitating their leaders’ development. They will:

  • Improve employee productivity and increase efficiency of virtual projects and workflow
  • Bolster employees’ identity with the organization and team, including building a stronger shared purpose and maintaining organizational culture alignment
  • Reduce employee disengagement, stress, and feelings of social isolation that too often emerge in remote workplaces
  • Become an employer of choice that supports flexible work arrangements, thereby enabling the leveraging of top talent regardless of location

The program covers the following curriculum:

  • The key challenges that leaders face when managing virtual teams
  • Common factors that cause virtual teams to underperform relative to their potential
  • Principles of how to consistently design effective virtual teams, and lead them to achieve big results
  • Ways to keep your projects and workflow on track through employee empowerment and communication
  • How to maintain social bonds and a positive culture despite virtual distance
  • A toolkit of virtual collaboration technologies and tools you need to succeed

Dynamic Remote Learning

Participate in the program from anywhere. Queen’s Executive Education remote learning programs combine live, dynamic video instruction with breakout sessions, panel discussions, and expert Q&A.

Our learning platform is fully encrypted, allowing you to connect securely from home, office or anywhere in between.

Remote programs are designed to fit within your schedule, allowing you to learn new skills and immediately put them to work.

Session Leaders & Speakers

Session leaders include senior professors from Smith School of Business and knowledgeable experts from industry. These outstanding teachers are constantly in touch with today's business world through real-world business experience, Board memberships and their own consulting practices.

Dr. Raver is an Associate Professor and E. Marie Shantz Faculty Fellow in Organizational Behaviour at Smith School of Business, and is also cross-appointed to the Department of Psychology. She is an authority on interpersonal relations and group processes at work, with a specific emphasis upon the ways in which employees support each other and build high-performance environments (e.g., helping, promoting learning) versus engage in counterproductive actions that undermine each other (e.g., harassment, bullying, relationship conflicts).

Professor Raver's scholarship in this area has been internationally recognized through best paper awards from the Academy of Management and from the International Association of Conflict Management (IACM), and her work on these topics has been published in prestigious outlets including the Academy of Management Journal and the Academy of Management Review. A second area of Professor Raver's expertise pertains to workplace diversity and cultural differences, where her current focus is on the integration of diverse or dissimilar employees into work groups and organizations. Her work has also included cross-cultural investigations of conflict processes and societal control systems. Her scholarship in this domain has also earned awards, including the Outstanding Article Award from IACM, and has been published in the Journal of Applied PsychologyHuman Resource Management Review, and in several book chapters. Professor Raver has worked with a number of organizations from both the private and public sectors in the U.S. and Canada. She is also regularly invited to speak about building positive organizational cultures, teams, workplace harassment, conflict, and diversity to associations of academics, policy makers, and employees. Her work has been profiled in media outlets including The Globe & Mail, the National Post, and the Chicago Tribune.  Professor Raver teaches courses in human resource management, organizational behaviour, and group processes that span academic programs (Commerce, MBA, MSc, PhD). She is also actively involved in professional service, including serving on the Editorial Board of Negotiation and Conflict Management Journal and acting as an ad-hoc reviewer for numerous top-tier journals.

Upcoming Sessions

Session Date May 27, 2021 1:00 PM - 5:00 PM EDT
Location Remote Learning
Program Fees $650 CAD (plus applicable taxes)

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