Innovation and Intrapreneurship
1-Day Program

Innovation and Intrapreneurship

Adapting to the new reality

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Innovation and Intrapreneurship

About the program

When we think of innovation, we often focus of the realm of products – shiny, larger, smaller, faster, connected products. Intrapreneurship is the practice of driving innovation within existing organizations and operations, adapting to evolving conditions, customer needs and societal change. Now, more than ever, we are expected to deliver value in new ways, managing the constantly changing environment in which we work.


  • How many customers have you lost in the last year? Do you know why you lost them?
  • Do your projects and key initiatives generally launch well, or do they more often go sideways?
  • Are your processes and systems in control, or do they create frustration and force workarounds for employees and customers?
  • Are successful interactions with customers by design or do they as often happen by chance?

As you reflect on these questions, what is holding you back? The organization has a vision, a strategy, yet we compromise, failing to adapt, innovate and react in the interest of protecting that vision.

It's time to speak up.

This workshop will enable you to:

  • Identify problems, bottlenecks and constraints within your operations
  • Ideate, innovate new process and service solutions for those challenges
  • Develop ROI-focused tactics to improve operations across the organization
  • Build your comfort selling ideas and concepts to key stakeholders

Available via live, in-person delivery

Attend the program in an immersive, in-person environment at SmithToronto, located at 200 Front Street West, in the heart of Toronto's downtown financial district.

Who should attend

  • Public and Private sector managers and leaders, hands-on process and line owners
  • Problem solvers and impact-driven team members
  • People with an itch to solve internal problems that challenge customer and / or employee enthusiasm

This program is designated an approved recertification program by the HRPA.

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Discounts Available

Registered Charities

Queen’s Executive Education is pleased to offer a limited number of discounted seats in every program to employees of Canadian registered charities. Check your eligibility.

Digital credential for Innovation and Intrapreneurship

A Recognized Symbol of Excellence

Participants who complete the program earn the Innovation and Intrapreneurship digital badge credential.

Personal Benefits

  • Greater motivation and alignment to corporate goals and objectives
  • The ability to drive innovation that goes beyond personal creativity
  • Access to tools that can be applied throughout the workplace
  • Recognition and advancement as an innovator within your business

Organizational Benefits

  • Higher employee engagement and morale
  • A proactive, "what's next?" innovation culture
  • Differentiation from other firms within your industry

The program covers the following curriculum:

  • Focused idea development through Storyboarding and Sprints
  • Low-cost idea experimentation and refinement
  • Aligning innovation with projects for successful execution

In-Person Learning

Learn alongside fellow participants from across the country, discovering best practices that span industries and sectors.

Our in-person programs include classroom learning sessions led by award-winning Smith School of Business professors and industry experts. Practice new skills in breakout sessions, projects and simulations, and apply your learning toward real-world case studies.

Queen’s Health and Safety protocols for in-person programs are evolving and may change by the program date. View the campus operating guidelines (opens in a new tab).


SmithToronto is located on the 30th floor, 200 Front Street West in the heart of Canada's financial centre and is easily accessible by GO, subway and the PATH system.

Smith School of Business delivers many programs and classes at SmithToronto and it is home to the Master of Finance, Master of Management Analytics, and Master of Management in Artificial Intelligence programs. The site includes classrooms, meeting rooms, staff offices, special events spaces, and a variety of multi-media presentation systems.

As well, it includes three Boardroom Learning Centres with fully interactive videoconference capabilities. These rooms are used to deliver classes for Smith’s Executive and Accelerated MBA programs.

This program is available in an alternate format: View virtual program

Session Leaders

Session leaders include senior professors from Smith School of Business and knowledgeable experts from industry. These outstanding teachers are constantly in touch with today's business world through real-world business experience, Board memberships and their own consulting practices.

Barry Cross is an expert and thought leader in innovation, execution and operations strategy. He joined Smith School of Business after nearly 20 years in the automotive and manufacturing sectors with Magna Autosystems and DuPont, where he led many key strategic initiatives, including nearly 30 program launches in North America, Asia, Latin America and Europe.

Barry speaks and consults widely in the areas of Lean Innovation, Strategy, Projects and Execution, enabling organizations to create sustainable value for their customers. He is the bestselling author of three books, including Simple: Killing Complexity for a Lean and Agile Organization, and several Most Read articles.

Upcoming Sessions

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