1-Day Program
Innovation and Intrapreneurship
Enabling an agile innovative workplace
View session dates
Enabling an agile innovative workplace
View session datesWhen we think of innovation, we often focus on the realm of products – shiny, larger, smaller, faster, connected products. More often, an innovation focus gives us the ability to improve processes, services, and even our business model and the way the firm behaves and competes.
One significant and underappreciated barrier to innovation, however, is a perceived lack of resources, where in reality, most organizations have all the resources they need, yet those resources remain mired in complexity and unnecessary processes.
This interactive session provides managers and leaders with the perspective and tools necessary to identify resource-rich opportunities and free up the time, space, and funds they need to focus on what matters most. Discussions and exercises will help you to align your team and enable them to see things differently.
During the program, much time is spent focusing on innovation and intrapreneurship of the customer experience. Organizations with challenges (and opportunities) either have a people problem or a process problem – and most have pretty good people. The root of this is that most of our processes and touch points are designed for us, internally, and not for our customers. In this program, we apply different tactics and tools to better understand the needs of the customer and drive process and other innovation, in the interest of improving their overall experience.
Attend the program in an immersive, in-person environment at SmithToronto, located at 200 Front Street West, in the heart of Toronto's downtown financial district.
This program is designed for public and private sector organizations, including individuals and teams, as well as anyone involved in generating new ideas, products, or processes; delivering business growth, or ensuring optimal customer experience.
Queen’s Executive Education is pleased to offer a limited number of discounted seats in every program to employees of Canadian registered charities. Check your eligibility.
Smith School of Business is an Employer Partner of the Canadian Centre for Diversity and Inclusion.
Learn alongside fellow participants from across the country, discovering best practices that span industries and sectors.
Our in-person programs include classroom learning sessions led by award-winning Smith School of Business professors and industry experts. Practice new skills in breakout sessions, projects and simulations, and apply your learning toward real-world case studies.
Queen’s Health and Safety protocols for in-person programs are evolving and may change by the program date. View the campus operating guidelines (opens in a new tab).
SmithToronto is located on the 30th floor, 200 Front Street West in the heart of Canada's financial centre and is easily accessible by GO, subway and the PATH system.
Smith School of Business delivers many programs and classes at SmithToronto and it is home to the Master of Finance, Master of Management Analytics, and Master of Management in Artificial Intelligence programs. The site includes classrooms, meeting rooms, staff offices, special events spaces, and a variety of multi-media presentation systems.
As well, it includes three Boardroom Learning Centres with fully interactive videoconference capabilities. These rooms are used to deliver classes for Smith’s Executive and Accelerated MBA programs.
Session leaders include senior professors from Smith School of Business and knowledgeable experts from industry. These outstanding teachers are constantly in touch with today's business world through real-world business experience, Board memberships and their own consulting practices.
Barry Cross is an expert and thought leader in innovation, execution and operations strategy. He joined Smith School of Business after nearly 20 years in the automotive and manufacturing sectors with Magna Autosystems and DuPont, where he led many key strategic initiatives, including nearly 30 program launches in North America, Asia, Latin America and Europe.
Barry speaks and consults widely in the areas of Lean Innovation, Strategy, Projects and Execution, enabling organizations to create sustainable value for their customers. He is the bestselling author of three books, including Simple: Killing Complexity for a Lean and Agile Organization, and several Most Read articles.
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