7 Instructional Hours
Innovation and Intrapreneurship - Virtual
Enabling an agile innovative workplace
View session dates
Enabling an agile innovative workplace
View session datesWhen we think of innovation, we often focus on the realm of products – shiny, larger, smaller, faster, connected products. More often, an innovation focus gives us the ability to improve processes, services, and even our business model and the way the firm behaves and competes.
One significant and underappreciated barrier to innovation, however, is a perceived lack of resources, where in reality, most organizations have all the resources they need, yet those resources remain mired in complexity and unnecessary processes.
This interactive session provides managers and executives with the perspective and tools necessary to identify resource-rich opportunities and free up the time, space, and funds they need to focus on what matters most. Discussions and exercises will help you to align your team and enable them to see things differently.
During the program, much time is spent focusing on innovation and intrapreneurship of the customer experience. Organizations with challenges (and opportunities) either have a people problem or a process problem – and most have pretty good people. The root of this is that most of our processes and touch points are designed for us, internally, and not for our customers. In this program, we apply different tactics and tools to better understand the needs of the customer and drive process and other innovation, in the interest of improving their overall experience.
Participate in the program from anywhere. Our online learning platform combines live, interactive video instruction with breakout sessions, panel discussions, and expert Q&A.
This program is designed for public and private sector organizations, including individuals and teams, as well as anyone involved in generating new ideas, products, or processes; delivering business growth, or ensuring optimal customer experience.
Queen’s Executive Education is pleased to offer a limited number of discounted seats in every program to employees of Canadian registered charities. Check your eligibility.
Smith School of Business is an Employer Partner of the Canadian Centre for Diversity and Inclusion.
Participate in the program from anywhere. Our online learning platform combines live, interactive video instruction with breakout sessions, panel discussions, and expert Q&A.
Our learning platform is fully encrypted, allowing you to connect securely from home, office or anywhere in between.
Virtual programs are designed to fit within your schedule, allowing you to learn new skills and immediately put them to work.
Session leaders include senior professors from Smith School of Business and knowledgeable experts from industry. These outstanding teachers are constantly in touch with today's business world through real-world business experience, Board memberships and their own consulting practices.
Barry Cross is an expert and thought leader in innovation, execution and operations strategy. He joined Smith School of Business after nearly 20 years in the automotive and manufacturing sectors with Magna Autosystems and DuPont, where he led many key strategic initiatives, including nearly 30 program launches in North America, Asia, Latin America and Europe.
Barry speaks and consults widely in the areas of Lean Innovation, Strategy, Projects and Execution, enabling organizations to create sustainable value for their customers. He is the bestselling author of three books, including Simple: Killing Complexity for a Lean and Agile Organization, and several Most Read articles.
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