About the program
Delivering corrective feedback or confronting team members on performance issues is tough enough face-to-face. Being remote adds an additional layer of complexity, which can lead to avoidance and letting issues fester.
In this highly practical half-day session, we’ll explore the principles of effective feedback and productive confronting, and you'll learn a set of skills that you can use to have challenging conversations remotely in a way that minimizes defensiveness and delivers positive results.
In this program you will learn:
- How to deliver corrective feedback in work-from-home settings
- How to maintain openness to change
- Methods of minimizing your own emotional reactions
You’ll leave with a set of highly practical skills that you can immediately put to use in the current environment, but equally in traditional office settings.
Who should attend
This program is designed for anyone in a management role, including those new to managing within virtual / work-from-home settings, as well as leaders hoping to boost performance within established virtual teams.