Executive Education - - Coaching Remotely | Queen's Executive Education

Program Details Takeaways Content Format Session Leaders Inquiries

About the program

During the early days of the pandemic, it was hard enough to simply "manage" people remotely. As we settle in for the long haul, it’s not enough to manage. We need to coach - to help people grow and develop into their new roles, new expectations and the ’new normal’. Growth gives meaning to pressure, and a sense of progress is essential if our people are going to stay engaged over the long-term under uncertainty.

In this highly practical half-day program, you will explore the three plays that great coaches consistently execute using four skills, and how to execute this "3x4 Coaching" model in a remote environment.

In this program you will learn:

How to build coaching relationships remotely
The key elements required to inspire peak performance
Communication skills of top coaches
How to uncover coachable challenges, issues and goals
A variety of coaching styles to meet the needs of staff as they adjust to new contexts and roles

You'll leave with highly practical tools – including models for feedback and a bank of coaching questions - to execute the 3 plays of coaching in a remote environment.

Dynamic virtual classroom

Participate in the program from anywhere. Our virtual classroom combines live, interactive video instruction with breakout sessions, panel discussions, and expert Q&A.

Who should attend

This program is designed for anyone in a management role, including those new to managing within virtual / work-from-home settings, as well as leaders hoping to boost performance within established virtual teams.

You might also be interested in: Leadership, Developing Your Leadership Presence

CCDI Partnership

Smith School of Business is an Employer Partner of the Canadian Centre for Diversity and Inclusion.

Personal benefits

This program will help you become a better coach when you can't be face-to-face (and, incidentally, it will also help when you're face-to-face too!). You’ll be better equipped to:

Give star performers the feedback, recognition, and growth opportunities that keep them motivated
Address blocks to performance in a constructive and productive way that doesn’t sap engagement
Maintain motivation through a period of change and uncertainty
Consistently deliver results while building engagement

Organizational benefits

Organizations will benefit from facilitating their leaders' development. They will:

Improve employee productivity and the ability to adapt to the 'new normal'
Build stronger loyalty among key talent to an organization and manager who is invested in their growth and development during a challenging time
Maintain momentum on the development of key talent in the midst of disruption
Improve employee engagement

The program covers the following curriculum:

The principles of building coaching relationships remotely
The three core things coaches need to focus on: clarity, competence and recognition
The four communication skills that allow you to coach remotely: questions, listening, feedback, and confronting
How to build clarity around expectations and values when remote
How to ask effective questions to uncover the information and root issues that you need to coach to
How to adjust your coaching style based on where people are at as they adjust to new responsibilities

Dynamic Virtual Classroom

Participate in the program from anywhere. Our online learning platform combines live, interactive video instruction with breakout sessions, panel discussions, and expert Q&A.

Our learning platform is fully encrypted, allowing you to connect securely from home, office or anywhere in between.

Virtual programs are designed to fit within your schedule, allowing you to learn new skills and immediately put them to work.

Session Leaders

Session leaders include senior professors from Smith School of Business and knowledgeable experts from industry. These outstanding teachers are constantly in touch with today's business world through real-world business experience, Board memberships and their own consulting practices.

Dane Jensen is an expert on strategy and leadership, and a furious cross-pollinator between the podium and boardroom. As Third Factor’s CEO, he advises other CEOs and Senior Leaders in both sport and business.

Dane’s extensive global experience includes work across 23 countries on six continents. He is an instructor in the MBA, EMBA and Executive Education programs at Smith School of Business, and has worked with Fortune 100 companies in industries from financial services to industrial manufacturing, and with CEOs and front-line managers. Dane’s unique ability to simultaneously educate and excite has resulted in equipping thousands of people with the clarity and skills necessary to move beyond what they thought they could do and execute winning strategies.

In addition to his corporate work, Dane works to enhance the competitiveness of Canadian athletes in international competition, working extensively with the Canadian Paralympic Committee and Canadian Sport Institute Ontario. Dane also leads the relationship with Right To Play by supporting the development of over 15,000 managers and volunteer coaches.

Prior to joining Third Factor, Dane worked as a management consultant at Monitor Group—a renowned strategy consulting firm that is now part of Deloitte. At Monitor, he moved from Consultant to Associate Partner in the shortest timeframe in firm history. He holds a Bachelor of Commerce from Smith School of Business.

Coaching Remotely - Virtual