3.5 Instructional Hours

Coaching Remotely

Keeping talent engaged in the new normal

About the program

During the early days of the pandemic, it was hard enough to simply "manage" people remotely. As we settle in for the long haul, it’s not enough to manage. We need to coach - to help people grow and develop into their new roles, new expectations and the ’new normal’. Growth gives meaning to pressure, and a sense of progress is essential if our people are going to stay engaged over the long-term under uncertainty.

In this highly practical half-day session, we will explore the 3 plays that great coaches consistently execute using 4 skills, and how to execute this "3x4 Coaching" model in a remote environment.

In this program you will learn:

  • How to build coaching relationships remotely
  • The key elements required to inspire peak performance
  • Communication skills of top coaches
  • How to uncover coachable challenges, issues and goals
  • A variety of coaching styles to meet the needs of staff as they adjust to new contexts and roles

You'll leave with highly practical tools – including models for feedback and a bank of coaching questions - to execute the 3 plays of coaching in a remote environment.

Who should attend

This program is designed for anyone in a management role, including those new to managing within virtual / work-from-home settings, as well as leaders hoping to boost performance within established virtual teams.

You might also be interested in: Leadership, Developing Your Leadership Presence

Personal benefits

This program will help you become a better coach when you can't be face-to-face (and, incidentally, it will also help when you're face-to-face too!). You’ll be better equipped to:

  • Give star performers the feedback, recognition and growth opportunities that keep them motivated
  • Address blocks to performance in a constructive and productive way that doesn’t sap engagement
  • Maintain motivation through a period of change and uncertainty
  • Consistently deliver results while building engagement

Organizational benefits

Organizations will benefit from facilitating their leaders' development. They will:

  • Improve employee productivity and the ability to adapt to the 'new normal'
  • Build stronger loyalty among key talent to an organization and manager who is invested in their growth and development during a challenging time
  • Maintain momentum on the development of key talent in the midst of disruption
  • Improve employee engagement

The program covers the following curriculum:

  • The principles of building coaching relationships remotely
  • The three core things coaches need to focus on: clarity, competence and recognition
  • The four communication skills that allow you to coach remotely: questions, listening, feedback, and confronting
  • How to build clarity around expectations and values when remote
  • How to ask effective questions to uncover the information and root issues that you need to coach to
  • How to adjust your coaching style based on where people are at as they adjust to new responsibilities

Session Leaders

Session leaders include knowledgeable experts from industry. These outstanding teachers are constantly in touch with today's business world through real-world business experience, Board memberships and their own consulting practices.

Dane Jensen is an expert on strategy and leadership, and a furious cross-pollinator between the podium and boardroom. As Third Factor’s CEO, he advises other CEOs and Senior Leaders in both sport and business.

Prior to joining Third Factor, Dane worked as a management consultant at Monitor Group — a renowned strategy consulting firm that is now part of Deloitte. At Monitor, he moved from Consultant to Associate Partner in the shortest timeframe in firm history.

Dane’s extensive global experience includes work across North America, Asia, and Europe. He has worked in industries from financial services to industrial manufacturing, with small businesses and Fortune 100 companies, and with CEOs and front-line managers. Across all of his experience, he has focused on helping his clients meet one crucial challenge: equipping leaders with the clarity and skills necessary to execute winning strategies.

In addition to his corporate work, Dane works extensively with the Board and Executive Team at the Canadian Paralympic Committee, the Executive Team at Canadian Sport Institute Ontario, and Right To Play – supporting the leadership development of their managers and volunteer coaches.

Enroll Now
Katie Parks

Speak to a member of our team.
Call 1.888.393.2338 or
Monday to Friday. 8:30 am - 4:00 pm EST

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Upcoming Sessions

    Remote Learning

  • Apr 1    1:00 PM - 4:30 PM EDT


$650 CAD (plus applicable taxes)
All major credit cards accepted.

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Located in Canada?

Offset part or all of program fees through the Canada Job Grant

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