CIO BRIEF: IT Talent Management

Hard-headed advice on finding and keeping the high performers and building an IT leader competency model

This discussion paper is based on the proceedings of a CIO Brief meeting focusing on the process of idea generation.

The paper offers three perspectives on how organizations ensure they have top IT talent to fuel their future needs. Gordon Shields, a partner with Deloitte Canada, sets the context for innovation within IT talent management; Judy Dinn, vice-president of Cards, Payments and ATM Technology for RBC, presents lessons learned in developing IT leaders; and Janine Lang, senior manager with Deloitte Canada, describes how to develop a future-focused IT leadership competency model. 

The paper is written by Heather A. Smith, a senior research associate, and James McKeen, emeritus professor, both of Queen's School of Business. CIO Brief meetings bring together chief information officers from leading Canadian organizations to exchange best practices around information technology management strategy. Membership is by invitation only.  The sessions are co-sponsored by Deloitte and Queen’s School of Business.For more information on this industry forum, go to:

Smith School of Business

Goodes Hall, Queen's University
Kingston, Ontario
Canada K7L 3N6

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