Managing a Multigenerational Workforce

Embracing the implications of our new demographic reality
Wednesday, February 11, 2015 - 1:00pm

In recent years there have been significant changes in society, technology and organizations. We are also facing a demographic reality, which has led to an increasingly diverse and multigenerational workforce. Organizations, and the leaders within them, that understand and embrace the implications of this new reality will have the edge in attracting and retaining the best and brightest employees. They will do this by creating an organizational culture that is welcoming for all and by learning to harness the potential of all employees.

The webinar is intended to contribute to the development of the knowledge and skills needed to effectively manage a diverse and multigenerational workforce. It will do this by addressing three issues:

  • The importance of the external context of organizations
  • The role of organizational culture in creating a welcoming and supportive environment
  • The issues involved in effectively managing a diverse and multigenerational workforce
Dr.WilliamBlake
Adjunct Professor & Distinguished Faculty Fellow of International Business

A native of Kingston and a graduate of the Royal Military College of Canada, Dr. Bill Blake spent six years in a variety of leadership positions in the Canadian Navy prior to entering the University of Western Ontario where he completed an MBA and a Ph.D. in business.

Dr. Blake joined the Faculty of Business Administration at Memorial University of Newfoundland in 1986. At Memorial Dr. Blake served for two and a half years as Director of the Centre for Management Development and, from 1993 to 2002, as Dean of the Faculty of Business Administration, Notable achievements during his tenure as Dean included; the introduction of teaching technology to the Faculty, the development of new academic degree programs, the establishment of the Centre for International Business Studies, the launching of an innovative Public Sector Leadership Executive Development Program, the establishment of Chairs in Youth Focused Technological Entrepreneurship and Irish Business Studies and the Accreditation of the Faculty by AACSB International

Dr. Blake joined Smith School of Business in 2001. In 2002 he was appointed Associate Dean, MBA Programs, and served in that capacity for 6 years. During that time the Accelerated MBA and Cornell - Queen's Executive MBA were launched and Queen's MBA was named #1 in the world outside the U.S.A by BusinessWeek in three successive biannual rankings.

Dr. Blake's research and teaching have focused on characteristics of effective leaders and the relationship between cultural adaptability and international effectiveness. He has been actively involved in consulting and executive development and he has delivered programs in leadership, cross-cultural management and human resource management nationally and internationally.

Dr. Blake has served on the board of directors of Fishery Products International, Ireland Business Partnerships, the Genesis Group, the CA Educational Foundation of Newfoundland and Labrador, and Homestead Land Holdings. He also served as External Examiner for the MBA Program at the Dublin Institute of Technology, on the Steering Committee for the Network of International Business Schools (NIBS) and on the International Advisory Council of AACSB International. From 2000-2002 he was Chair of the Canadian Federation of Business School Deans (CFBSD) and, in that capacity, was very involved in a major advocacy campaign on the role of Business Schools in the innovation and productivity agenda and on the Initiative for the New Economy, which provided significant funding opportunities for business researchers.

Smith School of Business
Goodes Hall, Queen's University
Kingston, Ontario
Canada K7L 3N6

Follow Smith Business Insight on: