Is IT Playing The Wrong Role In Your Organization?

How to turn the IT department from outlier outlaw to aligned partner
60 minutes

IT exists for one purpose - to leverage the business with technology. Whether focused on taking costs out of the business, or growing revenues through new channels to market, IT must play a number of different roles - service provider, trusted advisor, and strategic partner.

This raises some critical questions:

  • How to decide the role that IT should play?
  • What happens when IT is cast into an inappropriate role?
  • How does the CEO's perception of IT impact its role within the organization?

In this free 60-minute webinar, Professor Jim McKeen answered these questions, providing examples of organizations that get it right and things to learn from those that don't. Following the presentation will be the opportunity for live Q&A with our speaker.


Smith School of Business

Goodes Hall, Queen's University
Kingston, Ontario
Canada K7L 3N6

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