Bad Apples at Work

Dealing With incivility, harassment, and bullying in the workplace
60 minutes
Wednesday March 27, 2013 12:00 PM EDT

There has been increasing recognition in Canada that interpersonal mistreatment – ranging from incivility to harassment to bullying – is highly problematic for organizations, and consequently, legislation forbidding abusive behaviour at work has appeared in several provinces.

Leaders are now tasked with the goal of creating an organizational climate that prohibits these behaviours, but often approach the problem solely from the perspective of regulatory compliance.

In this session, Professor Raver will encourage a more strategic view on the prevention of employee misbehaviour. She will begin by identifying the nature of these harmful behaviours and the personal and organizational consequences they produce.

Then, drawing from research on the factors that inadvertently permit or encourage abusive behaviour, she will describe ways for leaders to more effectively prevent these harmful employee behaviours at work.

Following the presentation will be time dedicated to Q&A with our speaker, allowing for application of theoretical concepts to real-world situations.

Smith School of Business

Goodes Hall, Queen's University
Kingston, Ontario
Canada K7L 3N6

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