Wednesday April 10, 2019 1:00 PM EDT
Ever walk a mile in your customers’ shoes? Here’s how to figure out what really makes them loyal and keep coming back for more
Session Leader(s): 
45 minutesWednesday December 5, 2018 1:00 PM EST
In the 1990s, you could count on a financial payoff from a corporate social responsibility program. Today, not so much. What marketers need to know before jumping on the bandwagon
Session Leader(s): 
45 minutesFriday October 12, 2018 1:00 PM EDT
What organizations can do to make “economic reconciliation” a reality
Session Leader(s): 
60 minutesTuesday October 2, 2018 12:00 PM EDT
Unconscious biases are roadblocks to sound decision making. Here’s what neuroscience tells us about how to de-activate these biases and build more effective leaders and innovators
Session Leader(s): 
60 MinutesWednesday August 22, 2018 1:00 PM EDT
Coming out at work can seem like a perilous challenge. Here’s how organizations can support the process
Session Leader(s): 
60 minutesWednesday June 20, 2018 1:00 PM EDT
The time for complacency is over. Here’s how to develop coherence, coordination, and a direction for innovative gains
Session Leader(s): 
60-minutesThursday May 17, 2018 1:00 PM EDT
How to move beyond enthusiasm or confusion over artificial intelligence to position your organization for the coming revolution
Session Leader(s): 
60-minutesWednesday April 25, 2018 1:00 PM EDT
How internal innovators can make their case and claim precious resources, and how leaders can create the space for them to succeed
60 minutesMonday January 22, 2018 1:00 PM EST
The federal government may be undermining the climate for new venture investment
Wednesday October 18, 2017 1:00 PM EDT
Agility is an outgrowth of simplicity. And simplicity comes from a laser focus on the customer
Session Leader(s): 

Smith School of Business

Goodes Hall, Queen's University
Kingston, Ontario
Canada K7L 3N6

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