boy with telescope
You can learn a lot from distant competitors that your closest rivals overlook
traveller frustration
Does fierce competition lead to better quality products and services? The evidence in the airline industry suggests it does
brainstorming
From an innovation charter to skill-building opportunities, these are the steps to take to surface and act on great ideas
smartphone home monitoring
Bell, Rogers, and TELUS have been fighting to a standstill since 2013. Instead of continuing a pointless strategy, here’s how they can deliver on a new value proposition
microsoft_we_speak_code
How an organization’s strategic orientation shapes its corporate social responsibility
walmart food bank
To reap the benefits of corporate social responsibility, a consistent strategy over at least five years trumps all
For tech firms looking to scale at warp speed, marketers must get engineers and salespeople on the same page
big fish swallowing
M&As have a reputation for draining the value of acquiring firms. It doesn’t have to be that way: a long-term focus and deep pockets flip the script
complex_chart
If you need to kill complexity, here’s where you should train your guns
Want to improve the consumer’s experience? You probably won’t find the answer in historical data

Smith School of Business

Goodes Hall, Queen's University
Kingston, Ontario
Canada K7L 3N6

Follow us on: