Quality | Smith Business Insight

Quality

electronic medical record

Plugging Healthcare Gaps

Truly integrated health IT systems offer better quality of care

Mechanic

Make a List, Check It Twice, and Add a Small Carrot

Checklists have proven value but your employees balk at using them. Next time, get their input and sweeten the deal

checking product

Research Brief: Product-Harm Management, Before the Harm

When it comes to quality assurance, management teams with personal stakes in product success do it best

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