Lean

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Barriers to Agility

If you need to kill complexity, here’s where you should train your guns

By: 
Barry Cross

Lean, Off The Shop Floor and into the City

Oshawa shows how lean principles can begin to transform local government

By: 
Barry Cross

Fridge on the Fritz? When Lean Goes Wrong

There’s plenty of work for the Maytag Man and others like him because some manufacturers are mistaking lean for cheap

By: 
Barry Cross

Lean and the Duct Tape Conundrum

Good cost reductions free up resources to innovate and delight customers. Bad ones remove the reasons for customers to stick with you

By: 
Barry Cross

The Power of Yet

A deceptively simple technique to break a paradigm

By: 
Barry Cross
White Paper

Storyboarding for Innovation

Much of what passes for brainstorming are idea-killing sessions that leave organizations thinking they’re not innovative. The technique of storyboarding can remove the worst of these habits and surface both great ideas and a plan of action.
By: 
Barry Cross

Smith School of Business
Goodes Hall, Queen's University
Kingston, Ontario
Canada K7L 3N6

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