If you need to kill complexity, here’s where you should train your guns
Oshawa shows how lean principles can begin to transform local government
There’s plenty of work for the Maytag Man and others like him because some manufacturers are mistaking lean for cheap
Good cost reductions free up resources to innovate and delight customers. Bad ones remove the reasons for customers to stick with you
A deceptively simple technique to break a paradigm
Smith School of Business Goodes Hall, Queen's University Kingston, Ontario Canada K7L 3N6