If you need to kill complexity, here’s where you should train your guns
Oshawa shows how lean principles can begin to transform local government
There’s plenty of work for the Maytag Man and others like him because some manufacturers are mistaking lean for cheap
Good cost reductions free up resources to innovate and delight customers. Bad ones remove the reasons for customers to stick with you
A deceptively simple technique to break a paradigm

Sometimes, you need to be able to force the development of an idea, and storyboarding is one way to do it. It's a variation of brainstorming, which is rarely done well. Think about the last time you were in a group idea process.

Smith School of Business

Goodes Hall, Queen's University
Kingston, Ontario
Canada K7L 3N6

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