How internal innovators can make their case and claim precious resources, and how leaders can create the space for them to succeed
60-minutesWednesday, April 25, 2018 - 1:00pm
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When you have imperfect information, perfection is your enemy


The cultural anchors that prevent a needed sea change in strategy


If you need to kill complexity, here’s where you should train your guns

A new strategy framework helps entrepreneurs navigate the grey zone between testing out a new venture and actually committing to it

Many boneheaded business strategies have one thing in common: they overlook the customer
Is your organization overwhelmed by unremitting waves of change? Then embrace the flux with systems and attitudes that encourage trial and error

From Mighty Wings to falcon wings: Why McDonald’s will continue to have indigestion and Tesla will rue its sexy doors

Bust through these six barriers that stand between your organization’s strategy and your customer’s experience

Good cost reductions free up resources to innovate and delight customers. Bad ones remove the reasons for customers to stick with you

Smith School of Business
Goodes Hall, Queen's University
Kingston, Ontario
Canada K7L 3N6

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