surgical teams

Taking the Pulse of Surgical Teams

A study by Queen’s researchers points to the need for more leadership training among surgeons and their colleagues
millennials working

Managing Across Generations: Trust Is The Equalizer

Yes, Millennials march to a different drummer. But similarities among all generations are the key drivers of high-performing workplaces
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Killing Complexity for a Lean and Agile Organization

Agility is an outgrowth of simplicity. And simplicity comes from a laser focus on the customer
bureaucracy

Catalytic Converters

The cultural anchors that prevent a needed sea change in strategy
checking_cellphone

Email Interruptus

We can’t go five minutes without getting waylaid by text messages or emails. But there’s no need for shame: here’s how to make your tech interruptions work for you
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Barriers to Agility

If you need to kill complexity, here’s where you should train your guns

In Space, a Third Culture Rules

What astronauts can tell earthbound leaders on how to harness cultural diversity in their workplaces

Influencing Change: What Story Does Your Data Tell?

Don’t rely on logic and reason alone. Emotions, expectations, and the environment can all inspire action

On Pay Gaps, Biases, and Zero-Sum Thinking

Making good public policy is hard enough without having to deal with peoples’ behavioural tics
Banking with Biases

Banking on Biases

Why data and behavioural science are a natural fit

Smith School of Business

Goodes Hall, Queen's University
Kingston, Ontario
Canada K7L 3N6

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