yorkdale shopping centre
Toronto’s Yorkdale Shopping Centre mines a bonanza of visitor information for retail gold
computer team briefing

Look for these roles and overlapping skill sets to start capitalizing on the analytics revolution

store closing sign

AI-powered algorithms can scan loan applications for words that are red flags

law and big data

A new lab uses artificial intelligence to help individuals and businesses resolve their legal disputes

reading on train tracks
We are in the middle of a winner-take-all industrial revolution powered in part by artificial intelligence. Many of our leading companies and employers are blowing it
facebook news feed
If developers working in artificial intelligence refuse to give users the opportunity to identify, judge, and fix mistakes, then they must be accountable for when biases take over
mass media
Low-budget media channels have a surprising way of boosting the effectiveness of big-ticket TV placements
How to move beyond enthusiasm or confusion over artificial intelligence to position your organization for the coming revolution
bias facial recognition
Innovation is not immune to unconscious gender, ethnic, or other biases. With the dawn of AI, the need to make new products or processes inclusive is more urgent than ever
compass hand
When you have imperfect information, perfection is your enemy
With the automation of many sales tasks, salespeople will need to focus on their own killer app - building relationships
data eye
The endgame is to change people’s behaviour at scale and undermine self-determination
It’s easy for firms to feel overwhelmed by outside forces. They shouldn’t: most challenges brought on by disruption are under the control of organizational leaders

This paper looks at the experience of Humber River Hospital and Reliance HomeComfort in developing digital partnerships to accelerate the pace of change.

Smith School of Business

Goodes Hall, Queen's University
Kingston, Ontario
Canada K7L 3N6

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