James D. McKeen is a Professor of IT Strategy at the School of Business, Queen's University at Kingston, Canada and is the founding Director of the Monieson Centre which conducts multi-university, collaborative research focused on generating value through knowledge in organizations. Jim received his Ph.D. in Business Administration from the University of Minnesota. He has been working in the IT field for many years as a practitioner, researcher, and consultant and is a frequent speaker at business and academic conferences. Dr. McKeen co-facilitates the networking of senior executives in the IT sector through two well-known industry forums – the IT Management Forum and the CIO Brief. He also has extensive international experience, having taught at universities in the U.K., France, Germany and the U.S. His research has been widely published in various journals including the MIS Quarterly, Knowledge Management Research and Practice, the Journal of Information Technology Management, theCommunications of the Association of Information Systems, MISQuarterly Executive, the Journal of Systems and Software,the International Journal of Management Reviews, Information and Management, Communications of the ACM, Computers and Education, OMEGA, Canadian Journal of Administrative Sciences, Journal of MIS, KM Review, Journal of Information Science and Technology and Database. Jim is a co-author of three books on IT management with Heather Smith – the most recent being IT Strategy in Action (Pearson Prentice Hall, 2009). He currently serves on a number of Editorial Boards.