Decision-making: A guide for managers in good times and bad

There are solutions to dealing with uncertainty, and steps you can take to improve your decision-making abilities
Thursday May 14, 2020 1:00 PM EDT
Chess board game to with coins, representing business strategy and decision-making.

To make good decisions, managers and professionals want to have as much information in front of them as possible. But in turbulent times, information is often incomplete and conflicting. Decision-making suddenly gets a lot tougher.

The good news: There are solutions to dealing with uncertainty. And there are steps you can take to make effective decisions, whether times are good or bad.

Join Smith Business Insight and Queen’s Executive Education for this free 60-minute webinar, May 14 at 1 p.m. (EDT). You’ll learn how to improve your decision-making abilities and discover a process to make good decisions in both strategic and crisis situations. Featuring Smith management information systems professor Salman Mufti. 


Participants will learn:

• The fundamental approaches to managerial decision-making

• How to make decisions amid uncertainty (when you don’t have all the information)

• A practical and adaptable decision-making framework

• Values that can help guide you in times of crisis

• How to avoid the pitfalls of overthinking and underthinking to reach decisions


Following the presentation, we’ll have time for a Q&A with our speaker.

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