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Strategically Approaching a Culture Shift

Aligning Leadership and Culture


Shannon Leppky took Queen’s Executive Education Programs in Leadership and Strategy when applying for a senior leadership position at Manitoba Public Insurance. “The CEO gave me the opportunity to further develop my skills to compete for the Vice President of Human Resources role, and this is why I went to Queen’s,” says Shannon.

At that time, a key challenge for the organization was aligning its culture and its leadership program. “Almost a year ago, we started a huge initiative with a consulting firm to define our company’s culture and the systemic processes we needed to change to facilitate a cultural shift,” says Shannon. “We are working with our leadership to help ensure that how we conduct our business reflects our culture.”

"I have been VP for one year now, and have had some great opportunities within the organization and been able to move up the ladder fairly quickly."

Queen’s Strategy program taught Shannon to ask important questions. What are we trying to achieve? What outcomes do we want? How are we going to get there from a strategy perspective? These questions are the lens Shannon now applies to her role as a leader. “I definitely look at things from a more strategic perspective,” she says.

Shannon has implemented a number of initiatives at Manitoba Public Insurance. She recalls that Peter Richardson, a professor in the program, stressed the importance of regular check-ins, and she started quarterly alignment meetings with her team. She also played in integral role in creating a five-year people plan for the organization, meeting with the leadership team on a quarterly basis to review milestones, assess progress and modify the direction.

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Meet the Participant

Vice President, Human Resources, Manitoba Public Insurance

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