Queen's Sales Management Program is an intensive immersion in cutting-edge sales management concepts, tools and methods. It will enhance your ability to create and lead a high-performance sales organization.
Session leaders have extensive sales and business experience and have worked with organizations worldwide to improve sales performance.
Sales managers and executives at all levels of the organization.
Enhance your sales management effectiveness; increase your value to the organization
New sales management ideas and practices will have a profound impact on performance
The program leverages the educational power of multiple teaching tools, including classroom discussions and seminars, case studies, group interactions, and individual coaching.
Successfully integrating the sales strategy into the corporate strategy.
Optimizing your sales structure and performance.
Implementing customer service tools and techniques that add real value.
Using coaching and performance management techniques to create a motivated and effective sales team.
Session leaders include senior professors from Smith School of Business and knowledgeable experts from industry. These outstanding teachers are constantly in touch with today's business world through real-world business experience, Board memberships and their own consulting practices.
Jim Hamilton is a proven sales and marketing executive with over 19 years of experience in forming and growing start-up companies, as well as, leading sales and marketing teams in mid-sized and larger companies. Currently, Jim spends most of his time as an instructor. He is a lecturer at Smith School of Business where he teaches courses in marketing strategy, sales and sales management at both the graduate and undergraduate levels. He owns an advisory firm that provides reputation management, sales, marketing, and CRM strategy services to individual professionals and corporations. Some of his clients have included Bayer, Altana, IBM, and MDS Sciex. Jim obtained an Honours Degree in Actuarial Science (BSc.) from the University of Western Ontario (Canada) in 1990. He then earned an MBA from the Richard Ivey School of Business (Canada) in 1995.
John Monoky is an Adjunct Professor at the University of Michigan and a principal in Monoky Associates, a sales and marketing consulting firm. He is an active trainer and has served on the faculty of many executive development programs at several prominent U.S. universities. His primary training, consulting, and research interests focus on business-to-business marketing, sales management, and territory management. Past clients include Bristol-Myers Squibb, BusinessWeek, Ciba-Geigy, Eastman-Kodak, General Electric, Mead Paper, Miles Laboratories, Rockwell International, Saudi Arabian Airlines, Schlumberger Technologies, Southwestern Bell, Texas Instruments, 3M, Travelers Insurance, USA Today, and Weyerhaeuser.