2-Day Program
Adaptive Leadership
Improving performance through understanding culture
View session dates
Improving performance through understanding culture
View session datesDiversity drives performance.
According to a recent McKinsey survey of more than 1000 global organizations, the firms with the most multicultural workforces are 36% more likely to be profitable than the bottom quartile of organizations.
While much is said of the potential found in a multitude of perspectives, it takes a new set of leadership skills to effectively translate cultural differences into collective strength.
Why do you think and act the way you do? It extends well beyond your national identity. Education, upbringing, professional and personal experiences all play a role.
New knowledge will impact every dimension of your role, from forging strong bonds with individuals from any background to conflict resolution, increasing team engagement, and sparking innovative collaboration that is simply not possible in the absence of differences.
This program imparts the skills of adaptive leadership, enabling you to identify and appreciate these nuances in yourself and those around you.
Attend the program in an immersive, in-person environment at SmithToronto, located at 200 Front Street West, in the heart of Toronto's downtown financial district.
This program is designed for anyone interested in becoming more adaptive in their leadership and engagement style in order to build stronger relationships and grow team performance through an understanding of diverse cultures and perspectives. The program is particularly well-suited for leaders working with a diverse customer, employee, and/or partner base through an understanding of diverse cultures and perspectives.
Queen’s Executive Education is pleased to offer a limited number of discounted seats in every program to employees of Canadian registered charities. Check your eligibility.
Smith School of Business is an Employer Partner of the Canadian Centre for Diversity and Inclusion.
Learn alongside fellow participants from across the country, discovering best practices that span industries and sectors.
Our in-person programs include classroom learning sessions led by award-winning Smith School of Business professors and industry experts. Practice new skills in breakout sessions, projects and simulations, and apply your learning toward real-world case studies.
Queen’s Health and Safety protocols for in-person programs are evolving and may change by the program date. View the current meeting and event protocols (opens in a new tab).
SmithToronto is located on the 30th floor, 200 Front Street West in the heart of Canada's financial centre and is easily accessible by GO, subway and the PATH system.
Smith School of Business delivers many programs and classes at SmithToronto and it is home to the Master of Finance, Master of Management Analytics, and Master of Management in Artificial Intelligence programs. The site includes classrooms, meeting rooms, staff offices, special events spaces, and a variety of multi-media presentation systems.
As well, it includes three Boardroom Learning Centres with fully interactive videoconference capabilities. These rooms are used to deliver classes for Smith’s Executive and Accelerated MBA programs.
Session leaders include senior professors from Smith School of Business and knowledgeable experts from industry. These outstanding teachers are constantly in touch with today's business world through real-world business experience, Board memberships and their own consulting practices.
Christina is a Human Resources professional with over 15 years of experience in both in the private and public sectors. As Vice-President of Human Resources for a manufacturing company with clients around the globe, Christina provided strategic advice on how to optimize and grow business in foreign countries. In the public sector, she has helped organizations to capitalize on increasing diversity based on the changing demographics of Canada's workforce and how to adapt all HR processes to support and engage cross-cultural talent.
In addition to the cultural matters, she has worked with executives and leaders across various industries to help them expand their leadership strengths, elicit staff engagement and foster high-performance teams. As part of this work, she's been actively sought after to support troubled groups and individuals who are underperforming or causing problems as the results of interpersonal conflict.
Christina previously taught for the University of Saskatchewan Edwards School of Business, and she now teaches cross-cultural management for Queen's University Faculty of Law, as well as the Queen's Executive Education.
Christina has an undergraduate degree in commerce, and two graduate degrees in international business focused on leadership and organizational strategy. For her Master's thesis, Christina conducted primary research into what types of organizational efforts would make a difference in engaging employees from various cultures in higher degrees of organizational commitment. This research was focused on healthcare, where Christina has spent the majority of her career.
Shai Dubey teaches courses in negotiations, cross-cultural management, ethics, domestic and international business law and entrepreneurship.
Shai earned his Bachelor's Degree from the University of Toronto and his Law Degree from Queen's University. Shai is also a graduate of the aviation Flight Technology Program at Seneca College.
After graduating from Seneca College in 1984, he began his working career as a commercial pilot. In 1985 he founded and ran both an executive aircraft charter company and a flight training school based in Toronto. After selling this company, Shai worked as an aviation consultant providing strategic and regulatory advice to Canadian and foreign clients. He practiced law on Bay Street and then ran a global company prior to joining Queen’s.
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